Message Me
Social media, mobile messaging and artificial intelligence are changing customer service forever. Are you ready for the change?
Social media, mobile messaging and artificial intelligence are changing customer service forever. Are you ready for the change?
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Author : Kayleen Schaefer
Genre : Social Science
Summary : “Text Me has the thrills and laughs of a romantic comedy, but with an inverted message: ‘There just isn't only one love story in our lives,’ Schaefer writes. If you’re lucky, friends will be the protagonists in these multiple love stories. It’s high time that we start seeing it that way.”—NPR.org A personal and sociological examination—and ultimately a celebration—of the evolution of female friendship in pop culture and modern society For too long, women have been told that we are terrible at being friends, that we can’t help being cruel or competitive, or that we inevitably abandon each other for romantic partners. But we are rejecting those stereotypes and reclaiming the power of female friendship. In Text Me When You Get Home, journalist Kayleen Schaefer interviews more than one hundred women about their BFFs, soulmates, girl gangs, and queens while tracing this cultural shift through the lens of pop culture. Our love for each other is reflected in Abbi and Ilana, Issa and Molly, #squadgoals, the acclaim of Girls Trip and Big Little Lies, and Galentine’s Day. Schaefer also includes her own history of grappling with a world that told her to rely on men before she realized that her true source of support came from a strong tribe of women. Her personal narrative and celebration of her own relationships weaves throughout the evolution of female friendship on-screen, a serious look at how women have come to value one another and our relationships. Text Me When You Get Home is a validation that has never existed before. A thoughtful, heart-soaring, deeply reported look at how women are taking a stand for their friendships and not letting go.
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Author : Joshua March
Genre : Business & Economics
Summary : The old service model of delight-at-all-costs is out and a new model of low-effort, low-friction service powered by mobile phones and social media is here to stay. Phone trees and email are dead. Social messaging and automated, AI-powered bots supported by seasoned social agents are in. Yet only a handful of customer service leaders are embracing this future. Social messaging and artificial intelligence (AI) are ready and waiting for customer service leaders to use in the race to serve customers faster, better, and more efficiently than ever before. Message Me is part roadmap and part toolbox for customer service leaders who want to adapt to the changing service landscape shaped by social media, automation and smartphones. Conversocial CEO Joshua March draws on his years of experience in the social customer service space to provide case studies, clear recommendations, practical examples and a valuable framework that customer service leaders can start using immediately. Covering the rise of social messaging, bots and artificial intelligence, the book details the steps service leaders need to take to compete in this new environment, including the six pillars for the future of customer service: -Be prepared for crises in the social era-Lean-in to the power of messaging-Make effective use of bot technology-Deploy artificial intelligence effectively-Adopt a messaging approach to all digital channels-Use social agents as the model for future customer service teams
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Author : Joan Hope
Genre : Body, Mind & Spirit
Summary : Joan Hope was born in Guyana in South America. She grew up in the Beterverwagting / Triumph area and attended elementary and high school in Georgetown. In her first semester at Bishops' High, she attended the school's Bible Club meetings and there accepted Jesus as her Savior. She worshipped at Elim Pentecostal Church on Albert Street in Georgetown, was an active participant in the youth fellowship, and subsequently a part of the leadership. She loved to sing and became a member of the church choir. She married Hamlet Hope, and they have one son, Darrel. When her husband was offered a job at the College of the Bahamas, the family moved to Nassau, Bahamas. She attended Bahamas Faith Ministries and served with her husband, first as ushers and later as cell group pastors. She was a part of BFM's Woman of the Word and a member of the island's Women's Aglow Fellowship. As she attached herself to the women's groups, she became aware of her heart for Women's Ministry. The family migrated to the USA and in Georgia, attended The Redeemed Christian Church of God, in Douglasville where she was a part of the Women's Ministry leadership. Joan, a professional teacher for many years, was a lecturer in microbiology and head of the Medical Technology Department at the University of Guyana. In Nassau Bahamas, she was head of the Science Department at Kingsway Academy and taught Biology, Mathematics, Agriculture, and Health Science. She established and still coordinates the Vacation Bible School for Children in The Redeemed Christian Church of God, Praise Chapel, Georgia. Her zeal for teaching is reflected in her sermons. She is truly grateful to God for the opportunities afforded her over the years to be useful in various areas of His kingdom.
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Author : Isla Olsen
Genre : Fiction
Summary : Nate Due to unfortunate happenstance, my precious phone is currently on its way to Ireland in the not-so-safe hands of Callum Foley—my sister’s boyfriend’s cousin. I’ve only met the guy once and my impression was unsettling at best, so the thought of him accessing my phone with all its private contents fills me with nothing but dread. But I have Callum’s phone with me, so when he starts teasing me about some of my apps I figure it’s fair game to dive into its contents. What one guy needs with twelve different hook-up apps, I’ll never know. We agree to overnight the phones as soon as Callum arrives home, but it turns out a lot can happen on a six hour flight to Ireland, and I find that when the time comes, I’m not so eager to give up this connection to him… Warning: This book is not appropriate for anyone who doesn’t like laughing, anyone who doesn’t like ginger tabbies, or anyone who doesn’t like seeing two gorgeous guys falling in love over text. *Happily Ever After included Text Me Up was previously published as part of the Your Book Boyfriend's Boyfriend giveaway. It has now been edited and extended and includes an additional 10k words (now 35k words long).
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Author : Jeri Castronova PhD
Genre : Religion
Summary : This is not a religious book. These stories came before religion. These are the stories the patriarchy deleted, the truth of Yeshua’s life that have never been told, until Now. Yeshua could not have become the Divine Masculine Christ without his Divine Feminine counterpart. This book is for those who thirst for more about the true teachings, healings, miracles, travels to Tibet, India, Glastonbury, Egypt, Turkey, France, and marriage to his Beloved Mary Magdalene. Many Christians believe all they have to do is believe in Yeshua without doing anything else—no kindness to others or to animals, no helping the poor, no generosity to the sick. Yeshua emphasized serving others and doing inner work by living his teachings through the loving vibration of his words. Many have given up on Yeshua and turned to new gods—money, technology, science, and control. They don’t realize they have insulted not only themselves, but God. They willingly submit to mass hypnosis which keeps them under the spell of evil leaders who claim their souls and keep them subservient to satanic forces. In past life regressions many years ago, the Author saw herself as an apostle who was close to Yeshua. She never told anyone about this life or other lifetimes, but they opened up new vistas in her current life that brought realization of new talents that could be reawakened. And so began memories of her life as the Apostle John, not the Baptist, rather the one known as John the Beloved. Yeshua said many of her memories would be in the book as personal experiences and eye-witness accounts to healings, miracles, travels, and quiet moments of contemplation with the followers. Yeshua Today: The Romans didn’t want people to worship a God, Goddess, or anyone else except them. So it was then, and so it is now. They were the reptilians, the dracos, and the cabal. They later became the Nazis, the Bolsheviks, the communists, and the socialists in your countries. They are the same as they were when I walked with you in those days. It has taken two thousand years for people to wake up to the slavery they live under. You incarnated now to clear the earth of these evil ones and deliver Gaia to her peaceful, loving Beauty she deserves. A Message from Mary Magdalene: I have had so many lifetimes, always returning in forms to serve the Mother and to be a physical embodiment of love, of beauty, so being the Oracle at Delphi was my role appropriate to that time, when the seeker, shall we say, of which you were one, believed that they had to find one who had the wisdom, insight, the vision to guide them but the important part of this is the advancement of what we would call human and spiritual evolution that they have moved so far beyond this. My Beloved Sisters and Brothers: None of you have come to the planet at this time to be hidden away, whether it is a temple, a cave or social isolation. You have not come to live that way. So what I say to you which is what I have said always – STEP FORWARD AND DECLARE YOUR FREEDOM and it is too DARN BAD if those who are nervous or insular do not like what you have to say. IT IS TIME TO BE HEARD! It is time for your voice to ring out! It is the vibration that courses through the words. The vibration of love and yes the vibration of truth as well. And there are many upon the planet even now who are experiencing the fulfillment of what they have been told long ago in Delphi. This is the generation that is seeing Revelation come to fruition. Yeshua calls to You who feel lost, controlled, or beaten down by life. He tells You to not lose Hope. His Love is around You, sustained by the Holy Breath of God.
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Author : Margaret Coyle Irsay
Genre : Poetry
Summary :
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Author : Lisa Kramer
Genre : Cooking
Summary : Satisfy your appetite with a delicious assortment of MSG free recipes. If you are sensitive to MSG, you know the challenges of avoiding it. Or perhaps you are trying to stay clear of MSG for general health reasons. It's difficult to avoid MSG when eating your favorite foods. Now you have found the solution! No MSG For Me is filled with over 100 recipes for delicious meals that are all MSG free. Lisa Kramer offers a wide range of MSG free cooking. Recipes include old favorites such as cheesy potatoes, sloppy joes, au jus dip, fried chicken, clam chowder and sweet & sour sauce - dishes that were once forbidden to anyone sensitive to MSG. Kramer provides an introduction to shopping for MSG free products and offers a list of sources for MSG free ingredients. The recipes will help you eliminate MSG in your kitchen and you will be well on your way to the ultimate goal, bringing the pleasure of eating back to your home.