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Crisis Management
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Author : William Rick Crandall
language : en
Publisher: SAGE
Release Date : 2013-03-20
Crisis Management written by William Rick Crandall and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-20 with Business & Economics categories.
Offering a strategic orientation to crisis management, this fully updated edition of Crandall, Parnell, and Spillan's Crisis Management helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. This strikingly engaging and easy-to-follow text focuses on a four-stage crisis management framework: 1) Landscape Survey: identifying potential crisis vulnerabilities, 2) Strategic Planning: organizing the crisis management team and writing the plan, 3) Crisis Management: addressing the crisis when it occurs, and 4) Organizational Learning: applying lessons from crises so they will be prevented or mitigated in the future. The second edition emphasizes the importance of managing both the internal landscape (those stakeholders within the organization, such as the employees, owners, and management) and the external landscape (those stakeholders outside of the organization, such as the media, customers, suppliers, general public, government agencies, and special interest groups).
Organizational Crisis Communication
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Author : Finn Frandsen
language : en
Publisher: SAGE
Release Date : 2016-10-19
Organizational Crisis Communication written by Finn Frandsen and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-10-19 with Business & Economics categories.
This book is not available as a print inspection copy. To download an e-version click here or for more information contact your local sales representative. When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out. It provides: An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena A series of important international case studies and case examples in each chapter. Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.
Crisis Management
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Author : Ian I. Mitroff
language : en
Publisher: Jossey-Bass
Release Date : 1993
Crisis Management written by Ian I. Mitroff and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Business & Economics categories.
Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all levels and in every department--the practical, hands-on tools they need to determine where their organization is vulnerable and where they are prepared, who will be affected, and what strategies will work best for managing a crisis when it occurs.
Crisis Management For Managers And Executives
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Author : Robert Lawrence Heath
language : en
Publisher: FT Prenticehall
Release Date : 1998
Crisis Management For Managers And Executives written by Robert Lawrence Heath and has been published by FT Prenticehall this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Administración de empresas categories.
Crises are a part of everyone's life, some are uncontrollable, but many are not only controllable but avoidable. Crisis Management For Executives doesn't just reiterate what has happened before, or overload you masses of research to wade through; it gives you solid practical tactics for reacting, responding and recovering from any crisis that may come your way. It also tells you how to minimise your risks of finding your business in a crisis situation in the first place. Author : Dr Robert Heath is Managing Director of Crisis Corp Ltd. He has lectured all over the world and is currently a member of the International Executive Committee of the Local Authorities Confronting Disaster and Emergencies (LACDE) and Chairman of the LACDE Scientific Committee.
Crisis Management In Chinese Organizations
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Author : Ruth Alas
language : en
Publisher: Springer
Release Date : 2011-12-15
Crisis Management In Chinese Organizations written by Ruth Alas and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-15 with Business & Economics categories.
Provides the theoretical framework on how to manage crises in organizations. The author connects crisis management theories with practical examples from Chinese companies and how they contribute to better crisis management not only in Chinese organizations, but also in organizations from other countries.
Disaster Recovery Crisis Response And Business Continuity
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Author : Jamie Watters
language : en
Publisher: Apress
Release Date : 2014-02-28
Disaster Recovery Crisis Response And Business Continuity written by Jamie Watters and has been published by Apress this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02-28 with Business & Economics categories.
You're in charge of IT, facilities, or core operations for your organization when a hurricane or a fast-moving wildfire hits. What do you do? Simple. You follow your business continuity/disaster recovery plan. If you've prepared in advance, your operation or your company can continue to conduct business while competitors stumble and fall. Even if your building goes up in smoke, or the power is out for ten days, or cyber warriors cripple your IT systems, you know you will survive. But only if you have a plan. You don't have one? Then Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference, which explains the principles of business continuity and disaster recovery in plain English, might be the most important book you'll read in years. Business continuity is a necessity for all businesses as emerging regulations, best practices, and customer expectations force organizations to develop and put into place business continuity plans, resilience features, incident-management processes, and recovery strategies. In larger organizations, responsibility for business continuity falls to specialist practitioners dedicated to continuity and the related disciplines of crisis management and IT service continuity. In smaller or less mature organizations, it can fall to almost anyone to prepare contingency plans, ensure that the critical infrastructure and systems are protected, and give the organization the greatest chance to survive events that can--and do--bankrupt businesses. A practical how-to guide, this book explains exactly what you need to do to set up and run a successful business continuity program. Written by an experienced consultant with 25 years industry experience in disaster recovery and business continuity, it contains tools and techniques to make business continuity, crisis management, and IT service continuity much easier. If you need to prepare plans and test and maintain them, then this book is written for you. You will learn: How to complete a business impact assessment. How to write plans that are easy to implement in a disaster. How to test so that you know your plans will work. How to make sure that your suppliers won't fail you in a disaster. How to meet customer, audit, and regulatory expectations. Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference will provide the tools, techniques, and templates that will make your life easier, give you peace of mind, and turn you into a local hero when disaster strikes.
Crisis Communication
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Author : Martin N. Ndlela
language : en
Publisher: Springer
Release Date : 2018-08-28
Crisis Communication written by Martin N. Ndlela and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-28 with Business & Economics categories.
This timely book explores crises as an inevitable part of modern society, which causes ramifications not only for organisations, but also for a diverse range of stakeholders. Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and covers the management of issues, risk, reputation and relationships. Covering all stages of crisis communication, from pre-crisis to post-crisis, stakeholder engagement is analysed through a series of case studies, with a particular focus on the role of social media. Scholars of corporate communications and business strategy will find this new book undoubtedly useful, and it will be of particular interest to those involved in crisis communication and management.
Societal Security And Crisis Management
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Author : Per Lægreid
language : en
Publisher: Springer
Release Date : 2018-07-25
Societal Security And Crisis Management written by Per Lægreid and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-25 with Political Science categories.
This book studies governance capacity and governance legitimacy for societal security and crisis management. It highlights the importance of building organizational capacity by focusing on the coordination of public resources and underscores the relevance of legitimacy by emphasizing the importance of public perceptions, attitudes, and trust vis-à-vis government arrangements for crisis management. The authors explore several cases and identify relevant dimensions concerning performance, capacity and legitimacy across different countries. It is an ideal volume for audiences interested in public administration, public policy, crisis management and security studies.
Crisis Management
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Author : Steven Fink
language : en
Publisher: New York, NY : American Management Association
Release Date : 1986
Crisis Management written by Steven Fink and has been published by New York, NY : American Management Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 1986 with Business & Economics categories.
Includes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Proctor and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis."
Crisis Management Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2018-01-05
Crisis Management Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-05 with categories.
Is there any existing Crisis management governance structure? What tools do you use once you have decided on a Crisis management strategy and more importantly how do you choose? Why are Crisis management skills important? Is the Crisis management process severely broken such that a re-design is necessary? How would one define Crisis management leadership? This powerful Crisis management self-assessment will make you the trusted Crisis management domain expert by revealing just what you need to know to be fluent and ready for any Crisis management challenge. How do I reduce the effort in the Crisis management work to be done to get problems solved? How can I ensure that plans of action include every Crisis management task and that every Crisis management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Crisis management opportunity costs are low? How can I deliver tailored Crisis management advise instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Crisis management essentials are covered, from every angle: the Crisis management self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Crisis management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Crisis management practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Crisis management are maximized with professional results. Your purchase includes access details to the Crisis management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.