Managing For Excellence In The

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Managing For Excellence In The Public Sector

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Author : G. Van der Waldt
language : en
Publisher: Juta and Company Ltd
Release Date : 1999-12-31

Managing For Excellence In The Public Sector written by G. Van der Waldt and has been published by Juta and Company Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-12-31 with Business & Economics categories.

This book provides public admninistration instructors with a holistic South African perspective presented by means of a systems approach, the addressing of current and future distinctive issues and challenges and the presentation of specific remedies, the application of proven private sector principles to the public sector and the use of case studies to place theoretical knowledge within a practical frame of reference.

Operations Management For Business Excellence

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Author : David Gardiner
language : en
Publisher: Routledge
Release Date : 2019-10-28

Operations Management For Business Excellence written by David Gardiner and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-28 with Business & Economics categories.

All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.

Sales Excellence

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Author : Christian Homburg
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-10-24

Sales Excellence written by Christian Homburg and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-24 with Business & Economics categories.

This book presents a very novel and strategic approach to Sales Management, an area that has suffered from a lack of sophistication in practice. This content-rich and thought-provoking book has a very unique positioning: It considers the sales performance of an organization at a very high, strategic level and offers specific guidance in managing not just a few direct reports but an entire organization?s sales function. The book includes many useful tools and guidelines and is enhanced with numerous examples that help bring the concepts to life and make them very approachable for the trade market. A checklist-based scoring system that is utilized throughout the book allows readers to specifically evaluate their own company as well as to track its progress as concepts are applied over time. This work is an essential resource and thought-provoking read for ambitious Sales Managers, including CEO-level executives.

Ceo Excellence

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Author : Carolyn Dewar
language : en
Publisher: Hachette UK
Release Date : 2022-03-17

Ceo Excellence written by Carolyn Dewar and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-03-17 with Business & Economics categories.

CEO EXCELLENCE, by McKinsey senior partners Carolyn Dewar, Scott Keller and Vikram Malhotra is a unique and timely business book which will draw on 25 years of research and interviews with top leaders of some of the world's most respected companies. The resulting book will demonstrate that while the role of CEO is unique within every organisation, it is surprisingly similar across companies even in disparate industries. Furthermore, the best CEOs approach their role with distinct mindsets and practices. This book is about truly world class leadership, showing how the best CEOs think, adapt and approach challenges (never more relevant than in this extraordinary time). It will show why a brilliant CEO can have such an immense impact, and demonstrate how to model yourself and your performance on the very best - so that your turn to lead comes sooner, and is more successful.

A Passion For Excellence

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Author : Thomas J. Peters
language : en
Publisher: Warner Books (NY)
Release Date : 1986

A Passion For Excellence written by Thomas J. Peters and has been published by Warner Books (NY) this book supported file pdf, txt, epub, kindle and other format this book has been release on 1986 with Business & Economics categories.

A Passion For Excellence is the single most existing, inspiring, career-transforming book ever published for people who want to get ahead. It takes you behind, the scenes in some of the most successful organizations and analyzes what makes them distinctive. Here are real people, real companies, real numbers. Here is what you need to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of building excellence.

In Search Of Excellence In Project Management

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Author : Harold Kerzner
language : en
Publisher: International Thomson Publishing Services
Release Date : 1997

In Search Of Excellence In Project Management written by Harold Kerzner and has been published by International Thomson Publishing Services this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Business & Economics categories.

This book explores what it means to be project-driven by incorporating responses from 26 of those companies - the firms Kerzner recognizes as achieving or nearing excellence in six crucial categories: training and education, behavior, process integration, culture, informal management, and management support.

Managing Hospitality Organizations

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Author : Robert C. Ford
language : en
Publisher: SAGE Publications
Release Date : 2019-01-02

Managing Hospitality Organizations written by Robert C. Ford and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-02 with Business & Economics categories.

"A perfect book for any Hospitality program, excellent instructor support, and a good resource for students." –Denise A. Braley, Mitchell College Today’s economy is dominated by the rapidly growing service sector. Even businesses primarily selling goods are reinventing their image and positioning themselves as service providers. Managing Hospitality Organizations: Achieving Excellence in the Guest Experience takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael C. Sturman emphasize the critical importance of focusing on the guest and creating that unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. The Second Edition includes new coverage of technology, sustainability, sexual harassment, diversity and inclusion, and ethical leadership. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.

Service Excellence In Tourism And Hospitality

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Author : K. Thirumaran
language : en
Publisher: Springer Nature
Release Date : 2021-01-20

Service Excellence In Tourism And Hospitality written by K. Thirumaran and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-20 with Business & Economics categories.

Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.

Uptime

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Author : John D. Campbell
language : en
Publisher: Productivity Press
Release Date : 2015-08-17

Uptime written by John D. Campbell and has been published by Productivity Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-08-17 with Business & Economics categories.

Uptime describes the combination of activities that deliver fewer breakdowns, improved productive capacity, lower costs, and better environmental performance. The bestselling second edition of Uptime has been used as a textbook on maintenance management in several postsecondary institutions and by many companies as the model framework for their maintenance management programs. Following in the tradition of its bestselling predecessors, Uptime: Strategies for Excellence in Maintenance Management, Third Edition explains how to deal with increasingly complex technologies, such as mobile and cloud computing, to support maintenance departments and set the stage for compliance with international standards for asset management. This updated edition reflects a far broader and deeper wealth of experience and knowledge. In addition, it restructures its previous model of excellence slightly to align what must be done more closely with how to do it. The book provides a strategy for developing and executing improvement plans that work well with the new values prevalent in today's workforce. It also explains how you can use seemingly competing improvement tools to complement and enhance each other. This edition also highlights action you can take to compensate for the gradual loss of skills in the current workforce as "baby boomers" retire.

Excellence In Management

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Author : C. Northcote Parkinson
language : en
Publisher: Orient Paperbacks
Release Date : 2005-03

Excellence In Management written by C. Northcote Parkinson and has been published by Orient Paperbacks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-03 with Business & Economics categories.

Key ideas of the world's leading management gurus This book explains in easy-to-understand style the thinking of some of the world's leading management experts such as Peter Drucker, Koontz, Urwick and many others. Excellence in Management is a must for anyone who needs to manage and organise: a chairman of a multinational organisation, an administrator of a hospital or a university, a manager, a business executive, an entrepreneur or a civil servant; it is also invaluable for students of management. While this book cannot help solve all your problems, it will certainly tell you where you are going wrong. Excellence in Management offers excellent suggestions for many of the common problems that beset managers. Even if only a few of the many ideas sink home, it might well be the best investment you have ever made. Excellence in Management exudes more down-to-earth commonsense than a whole library of learned and weighty books on management