Summary Of Hug Your Haters Review Keypoints And Take Aways
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Summary Of Hug Your Haters Review Keypoints And Take Aways
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Author : PenZen Summaries
language : en
Publisher: by Mocktime Publication
Release Date : 2022-11-27
Summary Of Hug Your Haters Review Keypoints And Take Aways written by PenZen Summaries and has been published by by Mocktime Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-27 with Study Aids categories.
The summary of Hug Your Haters – How to Embrace Complaints and Keep Your Customers presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of Hug Your Haters is a book that offers advice on how to turn unhappy customers into an asset for your company. These ideas explain why it is beneficial to listen to and respond to negative reviews, as well as how you can turn the most dissatisfied customers into some of your most ardent supporters. Hug Your Haters summary includes the key points and important takeaways from the book Hug Your Haters by Jay Baer. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].
Hug Your Haters
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Author : Jay Baer
language : en
Publisher: Portfolio
Release Date : 2016-03
Hug Your Haters written by Jay Baer and has been published by Portfolio this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03 with Business & Economics categories.
Includes a detachable folded poster of "The Hatrix."
Summary Of Hug Your Customers Review Keypoints And Take Aways
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Author : PenZen Summaries
language : en
Publisher: by Mocktime Publication
Release Date : 2022-11-27
Summary Of Hug Your Customers Review Keypoints And Take Aways written by PenZen Summaries and has been published by by Mocktime Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-27 with Study Aids categories.
The summary of Hug Your Customers – STILL the Proven Way to Personalize Sales and Achieve Astounding Results presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of Hug Your Customers is a book that was written by an author who had over fifty years of experience in developing the ideal customer-centered business. To truly "hug" your customers, you must attend to their every requirement and centre the entirety of your business on serving their interests. Establishing a culture of giving hugs is the most effective strategy for achieving financial success and ensuring that one's clients remain satisfied. Hug Your Customers summary includes the key points and important takeaways from the book Hug Your Customers by Jack Mitchell. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].
Youtility
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Author : Jay Baer
language : en
Publisher: Penguin
Release Date : 2013-06-27
Youtility written by Jay Baer and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-27 with Business & Economics categories.
The difference between helping and selling is just two letters If you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing against your customers' friends and family and viral videos and cute puppies. To win attention these days you must ask a different question: "How can we help?" Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life.
Ignore Your Customers And They Ll Go Away
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Author : Micah Solomon
language : en
Publisher: HarperCollins Leadership
Release Date : 2020-01-14
Ignore Your Customers And They Ll Go Away written by Micah Solomon and has been published by HarperCollins Leadership this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-14 with Business & Economics categories.
The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. You'll enjoy inspirational and hilarious tales from the trenches as author Micah Solomon, one of the world's best-known customer service consultants and thought leaders, brings you with him on hands-on adventures assessing and transforming customer service in a variety of industries. In Ignore Your Customers (and They'll Go Away), you will find: Exclusive customer service secrets and proven turnaround methodologies showing you how to perform effective and lasting customer service transformation within your company. A dive into one of the hottest topics in business today: company culture, specifically how to build and sustain a customer-centric company culture. Case studies and anecdotes from the great customer-centric companies of our time. Each chapter concludes with a Business Reading Group Guide and a point-by-point summary to maximize your memory retention and make every insight actionable. Drawing on a wealth of stories assembled from today's most innovative and successful companies including Amazon, USAA, The Ritz-Carlton Hotel Company, Nordstrom, MOD Pizza, and more, Solomon reveals what it takes to turn an average customer interaction into one that drives customer engagement and lifelong loyalty.
The Customer Service Revolution
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Author : John R. DiJulius
language : en
Publisher:
Release Date : 2015
The Customer Service Revolution written by John R. DiJulius and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Corporate culture categories.
Changing the world by creating a Customer service revolution! In today's world, it is all about rapid transactions versus genuine interactions. DiJulius illustrates ways to teach every member of your organization to have empathy and compassion for their Customer, internally and externally, which builds relationships and creates emotional connection and brand loyalty. The Customer Service Revolution is a practical--and entertaining--guide to offering exceptional experiences, which is currently one of the only sustainable differentiators amongst competing businesses.
Trust Agents
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Author : Chris Brogan
language : en
Publisher: John Wiley & Sons
Release Date : 2020-06-30
Trust Agents written by Chris Brogan and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-06-30 with Business & Economics categories.
The 10th Anniversary Edition of Trust Agents helps companies get back on track in their efforts to build reputation, attention, and trust. In the years since authors Chris Brogan and Julien Smith first released their groundbreaking book Trust Agents, social media channels have become inundated by questionable, low-quality content. As a result, many businesses have suffered from damaged reputations and poorly performing social media initiatives. The power of social media is as strong as ever, yet businesses are struggling when trying to re-capture the trust and attention of their audience. This special 10th Anniversary Edition of Trust Agents helps companies of all kinds regain their reputation and re-establish the attention and trust of the marketplace. Celebrating a decade in print, this New York Times bestseller has been thoroughly revised and updated to reflect the new business realities of social networks and the latest digital technologies. All-new content and supplemental materials show business leaders how to attract the right kind of attention, communicate directly to specific groups, and leverage human innovation and originality in this age of Artificial Intelligence and automation. From using the latest social apps and platforms to build trusted networks of influence, to implementing laser-focused marketing strategies to cut through the digital clutter, critical information is supported by real-world examples and case studies, advanced theory, and practical, actionable guidance. This must-have guide: Provides expert advice on creating and growing brand influence Features specific strategies for small businesses, nonprofits, the hospitality industry, corporations, and more Discusses the six main tenets of trust agents and their use Explores online tools that foster better relationships, increased sales, and greater profits Explains the relationship between trust, social capital, and media The 10th Anniversary Edition of Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust is a valuable source of knowledge for any organization operating in the Digital Age.
Electronic Word Of Mouth Ewom In The Marketing Context
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Author : Elvira Ismagilova
language : en
Publisher: Springer
Release Date : 2017-02-15
Electronic Word Of Mouth Ewom In The Marketing Context written by Elvira Ismagilova and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-15 with Computers categories.
This SpringerBrief offers a state of the art analysis of electronic word-of-mouth (eWOM) communications and its role in marketing. The book begins with an overview of traditional word-of-mouth (WOM) and its evolution to eWOM. It discusses the differences between traditional and online WOM. The book examines why people engage in eWOM communications, but also how consumers evaluate its persuasiveness. It also looks at the effects of eWOM. The book identifies current gaps in the eWOM research, but also highlights future directions for this growing field. eWOM is an important marketing technique in brand communications, and it plays an important role in modern e-commerce. Marketers become extremely interested in enhancing the power of eWOM developing loyalty programs and building brands. Studying the effect of eWOM can be beneficial for companies. This book should be a good resource for scholars and practitioners that need to understand the pervasive effects of eWOM.
New Moon
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Author : Stephenie Meyer
language : en
Publisher: Hachette UK
Release Date : 2009-02-26
New Moon written by Stephenie Meyer and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02-26 with Juvenile Fiction categories.
I stuck my finger under the edge of the paper and jerked it under the tape. 'Shoot,' I muttered when the paper sliced my finger. A single drop of blood oozed from the tiny cut. It all happened very quickly then. 'No!' Edward roared ... Dazed and disorientated, I looked up from the bright red blood pulsing out of my arm - and into the fevered eyes of the six suddenly ravenous vampires. For Bella Swan, there is one thing more important than life itself: Edward Cullen. But being in love with a vampire is more dangerous than Bella ever could have imagined. Edward has already rescued Bella from the clutches of an evil vampire but now, as their daring relationship threatens all that is near and dear to them, they realise their troubles may just be beginning ...
Unlocking The Magic Of Facilitation
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Author : Sam Killermann
language : en
Publisher:
Release Date : 2015-12-28
Unlocking The Magic Of Facilitation written by Sam Killermann and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-12-28 with categories.
Have you ever been in a training and marveled at how quickly the time flew by? Genuinely enjoyed a meeting you were expecting to dread? Learned something powerful about a topic you thought wouldn't engage you? Experienced an intimate, vulnerable, transformative moment with a group of total strangers?Then you've witnessed the magic of facilitation.Like all magic tricks - though they seem to defy reason when you're spectating for the first time - once the secrets of facilitation are unveiled to you, you'll look back with a bland obviousness. Of course that's how it's done. In this book, co-authors and social justice facilitators Sam Killermann and Meg Bolger teach you how to perform the favorite tricks they keep up their sleeve. It's the learning they've accumulated from thousands of hours of facilitating, debriefing, challenging, and failing; it's the lessons from their mentors, channeled through their experience; it's the magician's secrets, revealed to the public, because it's about time folks have the privilege of looking behind the curtain of facilitation and thinking of course that's how it's done. This book is highlights 11 key concepts every facilitator should know, that most facilitators don't even know they should know. They are sometimes-tiny things that show up huge in facilitation. It's a book for facilitators of all stripes, goals, backgrounds, and settings - and the digestible, enjoyable, actionable lessons would benefit anyone who is responsible for engaging a group of people in learning.