Telemarketing Skills Training Manual
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Telemarketing Skills Training Manual
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Author : Sandra Ambrose
language : en
Publisher: Prentice Hall
Release Date : 1990
Telemarketing Skills Training Manual written by Sandra Ambrose and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Business & Economics categories.
The Professional Telemarketers Handbook
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Author : Elwyn Coventry
language : en
Publisher: Topsy Publishing
Release Date : 2018-04-03
The Professional Telemarketers Handbook written by Elwyn Coventry and has been published by Topsy Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-03 with Business & Economics categories.
The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Professional Tele Marketing Skills The Master Guide To Selling On Phone
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Author : GERARD ASSEY
language : en
Publisher: Gerard Assey
Release Date :
Professional Tele Marketing Skills The Master Guide To Selling On Phone written by GERARD ASSEY and has been published by Gerard Assey this book supported file pdf, txt, epub, kindle and other format this book has been release on with Business & Economics categories.
Professional Tele-Marketing Skills-The Master Guide to Selling on Phone has been uniquely designed, to help transform you into a Master Tele-Marketer by helping you discover the secrets that drive the world’s top tele-sales professionals. It will help you or your team create the habits and lasting changes by enabling you replace current unacceptable patterns that are costing your company sales with new ones, that will now help you achieve your sales goals faster and more consistently. Written at a time when the COVID pandemic has undoubtedly pushed organizations into rethinking ways and means to continue to operate their businesses especially with the restrictions on safe distancing. The world over is adjusting to COVID, with social distancing orders having compelled people to find alternatives to face-to-face meetings, by working from homes or remote locations. As a result, telemarketing solutions have never been more popular than this time, as in order to conduct business without disruption, professionals and businesses have now turned more than ever before to tele-calling to stay connected with their team members and customers. The entire book has been split into several step by step, easy and digestible modules, to help you take back and put to practice each step into a real life situation. That way these skills that you will learn will stay with you, enabling you to become more professional and successful in a sales role using the phone, that will help ‘win and keep customers for life’! You will be able to: · Derive the benefits from the effectiveness of consultative selling and how different it is from the traditional sales approach · Learn how to guide prospects through the buying process · Proven behaviors that make you stand out as a telesales professional · A thorough understanding of the attributes and activities of a professional telesales person · Effectively prepare for any telesales call · Make cold calls in a professional manner, right from handling gate-keepers and getting through to the right decision-makers · Be able to manage your data and lists much better · Build rapport and trust with a customer right during the approaching stage itself. · Effectively uncover a customer’s needs, problems and opportunities and be able to demonstrate how your product features can help a customer meet a need/solve a problem (proving value). · Overcome objections, cope with turn-downs, rejection or call reluctance · Be able to recommend an appropriate solution (recommending) and close business deals effectively after showing a customer how specific business objectives can be met and benefit by using your recommended product or service (closing) · Effectively and professionally sell to B2B/ Key Accounts using a structured approach · Implement the entire consultative selling process into your daily work · And…most importantly, in every chapter or topic that is covered, there are several exercises for you to work on and put the new skills to immediate use. With no gimmicks, no jargon, just emphasis on relationship building, I believe that this is a well structured course on 100% building value and long lasting partnerships with your customer!
Telemarketing Training For Super Stars
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Author : Mary Guilbert
language : en
Publisher:
Release Date : 1995-06-01
Telemarketing Training For Super Stars written by Mary Guilbert and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995-06-01 with categories.
Top Telemarketing Techniques
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Author : Ellen Bendremer
language : en
Publisher: Red Wheel/Weiser
Release Date : 2003-05-19
Top Telemarketing Techniques written by Ellen Bendremer and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-05-19 with Business & Economics categories.
Top Telemarketing Techniques is an information-packed resource for all sales professionals. It offers expert insight and proven strategies for using the telephone as a powerful and effective sales tool. This book offers valuable information needed to develop, improve upon, and fully utilize your telephone sales skills, allowing you to close more sales over the telephone. Telemarketing is a highly cost-effective and timesaving alternative to most other forms of sales and marketing for any organization. Top Telemarketing Techniques offers solutions for utilizing the telephone to close more sales and generate higher revenues. If you're a salesperson, manager, entrepreneur, or business leader, this is the one sales training book you need to begin maximizing your use of the telephone in order to vastly improve sales and customer relations.
Top Telemarketing Techniques
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Author : Ellen Bendremer
language : en
Publisher:
Release Date : 2006-01-01
Top Telemarketing Techniques written by Ellen Bendremer and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-01-01 with categories.
Top Telemarketing Techniques Is An Information-Packed Resource For All Sales Professionals. It Offers Expert Insight And Proven Strategies For Utilizing The Telephone As A Powerful And Effective Sales Tool. This Book Will Give You The Valuable Information You Need To Develop, Improve Upon, And Fully Utilize Your Telephone Sales Skills, Allowing You To Close More Sales Over The Telephone.Telemarketing Is A Highly Cost-Effective And Time-Saving Alternative To Most Other Forms Of Sales And Marketing For Any Organization. Top Telemarketing Techniques Offers Solutions For Using The Telephone To Close More Sales And Generate Higher Revenues. If You Re A Salesperson, Manager, Entrepreneur, Or Business Leader, This Is The One Sales Training Book You Need To Maximize Your Use Of The Telephone In Order To Vastly Improve Sales And Develop Good Customer Relations.This Special Low-Priced Edition Is For Sale In India, Bangladesh, Bhutan, Maldives, Nepal, Myanmar, Pakistan And Sri Lanka Only.
The Effective Sales Skills Training Manual
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Author : Tom Karevski
language : en
Publisher: 1st Impression Publishing
Release Date : 2004
The Effective Sales Skills Training Manual written by Tom Karevski and has been published by 1st Impression Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Customer relations categories.
Telemarketing Training For Super Stars
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Author : Mary Guilbert
language : en
Publisher:
Release Date : 1995-06-01
Telemarketing Training For Super Stars written by Mary Guilbert and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995-06-01 with categories.
Hal Becker S Ultimate Sales Book
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Author : Hal Becker
language : en
Publisher: Red Wheel/Weiser
Release Date : 2012-09-21
Hal Becker S Ultimate Sales Book written by Hal Becker and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-21 with Business & Economics categories.
There are hundreds of books about sales, but how many of them have actually helped anyone become a better salesperson? Hal Becker’s Ultimate Sales Bookis a sales book and sales training course rolled into one, written by Xerox’s former number-one U.S. salesperson and one of America’s top sales trainers. It contains a wealth of practical information that many seasoned salespeople have forgotten...and which new salespeople need to master. It includes action steps to help you develop unique and proven selling methods, set goals, list prospects, and even discover your own ways to answer objections. Plus targeted quizzes at the end of each chapter to hone your skills. This is truly the one sales book every salesperson needs.
Lessons From 100 000 Cold Calls
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Author : Stewart Rogers
language : en
Publisher: Sourcebooks, Inc.
Release Date : 2008-01-01
Lessons From 100 000 Cold Calls written by Stewart Rogers and has been published by Sourcebooks, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-01-01 with Business & Economics categories.
Stewart Rogers has made 100,000 cold calls...and lived to tell about it. Now, in Lessons from 100,000 Cold Calls, this veteran sales pro shows salespeople how to cold call their way to success. Compiling his lessons and techniques into an easy-to-use guide, Rogers shows salespeople how to: -Set realistic, yet challenging goals -Build a master database of sales prospects -Write simple yet powerful scripts -Build immediate and intimate trust by phone -Sell concept and credibility in 60 seconds -Sell ethically by phone Free audio samples available for download online will help readers hone their phone and selling skills. B2B telemarketing is as hot as ever, and Lessons from 100,000 Cold Calls is the one book salespeople need.