What Are Interpersonal Skills In Pdf Form


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Interpersonal Skills At Work

Interpersonal Skills At Work Author by : John Hayes
Languange Used : en
Release Date : 2002-09-11
Publisher by : Routledge
ISBN : 9781134587339
File Size : 54,9 Mb
Total Download : 789

In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful. Providing a clearly structured and comprehensive overview of the interpe
Category: Psychology

Assessing 21st Century Skills

Assessing 21st Century Skills Author by : National Research Council
Languange Used : en
Release Date : 2011-09-16
Publisher by : National Academies Press
ISBN : 9780309217934
File Size : 47,7 Mb
Total Download : 850

The routine jobs of yesterday are being replaced by technology and/or shipped off-shore. In their place, job categories that require knowledge management, abstract reasoning, and personal services seem to be growing. The modern workplace requires workers to have broad cognitive and affective skills. Often referred to as "21st century skills," these skills include being able to solve complex problems, to think critically about tasks, to effectively communicate with people from a variety of different cultures and using a variety of different techniques, to work in collaboration with others, to a
Category: Education

Handbook Of Interpersonal Communication

Handbook Of Interpersonal Communication Author by : Mark L. Knapp
Languange Used : en
Release Date : 2002-10-01
Publisher by : SAGE
ISBN : 0761921605
File Size : 52,8 Mb
Total Download : 991

The Third Edition of the Handbook of Interpersonal Communication includes eight new chapters and eleven revised from the second edition. Following an introductory chapter, the volume is organized into four parts covering perspectives on inquiry in interpersonal communication, fundamental units of interpersonal communication, processes and functions, and interpersonal contexts. Features include: · Each chapter reviews and updates research in its respective area · Part II examines methodological issues in the field · Includes articles by top scholars in the field of Interpersonal Communicatio
Category: Language Arts & Disciplines
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