Every Time
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Amaze Every Customer Every Time
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Author : Shep Hyken
language : en
Publisher: Greenleaf Book Group
Release Date : 2013-09-03
Amaze Every Customer Every Time written by Shep Hyken and has been published by Greenleaf Book Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-03 with Business & Economics categories.
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
How To Influence Anyone Anywhere Every Time
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Author : Colin James
language : en
Publisher: John Wiley & Sons
Release Date : 2024-05-28
How To Influence Anyone Anywhere Every Time written by Colin James and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-28 with Business & Economics categories.
We communicate all the time. But do we have impact? Do we influence? When you speak, do people lean in? When they hear you, do others feel impressed, challenged, motivated or inspired? Through tested frameworks and instantly applicable techniques, How to Influence Anyone, Anywhere, Every Time shows you how to use your words and your body language to engage and persuade. With this handbook, you'll learn crucial communication skills for delivering with impact in any professional setting — be it in the boardroom, your next sales meeting or interpersonal interactions. Master how to deliver your message with conviction, confidence and clarity. Globally renowned speaking coaches Colin James and Erica Bagshaw share their proven methodology for wielding influence in any and every context. In How to Influence Anyone, Anywhere, Every Time, they show you how to systematically get and hold people’s attention — and use your influence to achieve positive results in your organisation or business. Whether you’re working face-to-face, you need to create presence online, or you’re crafting a written message, you’ll discover the tips you need. Communicate more effectively with a tried-and-trusted process for success, using the 3 Ds: Diagnose: Who is your audience, what is the context and what is your desired outcome? Design: Get the magic 12 steps that make it easy to tailor your next communication to better engage and influence your audience. Deliver: Don't know what to do with your hands? Learn how to master body language, your voice, visual aids and even your energy for a delivery that will captivate, inspire and persuade even the toughest audience. How to Influence Anyone, Anywhere, Every Time is a must-have resource for anyone who needs to present their ideas, gain trust and bring about real change.
Every Time You Hear That Song
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Author : Jenna Voris
language : en
Publisher: Penguin
Release Date : 2024-04-02
Every Time You Hear That Song written by Jenna Voris and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-02 with Young Adult Fiction categories.
Dumplin' meets Daisy Jones & the Six in this split-POV love song to country idols, romantic road trips, and queer love. They say never meet your idols. But nothing about digging up their deepest secrets. Seventeen-year-old aspiring journalist Darren Purchase has been a lifelong fan of country music legend Decklee Cassel, who’s as famous for her classic hits as she is for her partnership with songwriter Mickenlee Hooper. The same Mickenlee who mysteriously backed out of the limelight at the height of their careers, never to be heard from again. Now Decklee’s televised funeral marks the unveiling of her long-awaited time capsule. But when it’s revealed to be empty, a trail of scavenger-hunt clues unfolds, leading to a whopping cash prize for whoever finds the real capsule. Darren knows there’s a story there—and she’s going to be the one to break it. Even if it means a spontaneous road trip with her coworker Kendall. Flashback to 1963, when a young runaway Decklee has her sights set on fame and glory. As she claws her way to the top over the years that follow, it’s Mickenlee’s lyrics that help rocket her to stardom. But as their relationship evolves beyond the professional, it threatens everything Decklee has worked for. What else will she sacrifice to hold on to her dreams? Told in alternating perspectives, Every Time You Hear That Song is a queer coming-of-age story celebrating country music, complicated women, and living authentically. There’s more to Decklee’s story than Darren ever could have guessed, but the real story she has to tell is her own.
Every Time You Go Away
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Author : Abigail Johnson
language : en
Publisher: Harlequin
Release Date : 2023-12-05
Every Time You Go Away written by Abigail Johnson and has been published by Harlequin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-12-05 with Young Adult Fiction categories.
Perfect for fans of Jennifer Niven, Abigail Johnson draws a searing and lyrical portrait of grief, forgiveness, and the kind of love that blooms in the aftermath. Eight years ago, Ethan and Rebecca met, two troublemaking kids sharing secrets and first kisses in a tree house, until Ethan’s mom returned to take him away. Each and every visit, his only goodbye was a flower on Rebecca’s windowsill. Four years ago, Ethan left for the last time to take care of his mother, who has struggled with addiction his whole life. Two years ago, Rebecca was in a car accident that killed her father. She’s been learning to navigate life as a wheelchair user ever since. Now, they discover if their hardships have torn them apart…or will bring them closer than ever.
Every Time I Feel The Spirit
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Author : Timothy Nelson
language : en
Publisher: NYU Press
Release Date : 2005
Every Time I Feel The Spirit written by Timothy Nelson and has been published by NYU Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Religion categories.
Dreams and visions, prophetic words from God about "dusty souls," speaking in tongues while "in the spirit"—narratives of these and similar events comprise the heart of Every Time I Feel the Spirit. This in-depth study of a Black congregation in Charleston, South Carolina provides a window into the tremendously important yet still largely overlooked world of African American religion as the faith is lived by ordinary believers. For decades, scholars have been preoccupied with the relation between Black Christianity, civil rights, and social activism. Every Time I Feel the Spirit is about black religion as religion. It focuses on the everyday experience of religion in the church, congregants' relationships with God, and the role that God and Satan play in congregants' lives—not only as objects of belief but as actual agents. It explores the concepts of religious experience and religious ritual, while emphasizing the attributions that people make to the operation of spiritual forces and beings in their lives. Through interviews and field work, Nelson uncovers what religious people themselves see as important about their faith while extending and refining sociological understandings of religious ritual and religious experience.
Beyond Abuse Moving Forward One Day At A Time
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Author : Misty Hicks
language : en
Publisher: Xlibris Corporation
Release Date : 2020-09-09
Beyond Abuse Moving Forward One Day At A Time written by Misty Hicks and has been published by Xlibris Corporation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-09 with Poetry categories.
Beyond Abuse: Moving Forward One Day At A Time is a collection of poems that expresses or shows a journey from a place of pain and darkness to a place of purpose and hope. Divided into three sections, witness the changes from a lowly caterpillar, a transformational cocoon and an emerging butterfly.
Successful Interviews Every Time
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Author : Rob Yeung
language : en
Publisher: How To Books Ltd
Release Date : 2004
Successful Interviews Every Time written by Rob Yeung and has been published by How To Books Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Employment interviewing categories.
This book is an invaluable source information for job hunters on preparing for interviews, tests and assessment centres.
Four Thousand Weeks
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Author : Oliver Burkeman
language : en
Publisher: Farrar, Straus and Giroux
Release Date : 2021-08-10
Four Thousand Weeks written by Oliver Burkeman and has been published by Farrar, Straus and Giroux this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-10 with Self-Help categories.
AN INSTANT NEW YORK TIMES BESTSELLER "Provocative and appealing . . . well worth your extremely limited time." —Barbara Spindel, The Wall Street Journal The average human lifespan is absurdly, insultingly brief. Assuming you live to be eighty, you have just over four thousand weeks. Nobody needs telling there isn’t enough time. We’re obsessed with our lengthening to-do lists, our overfilled inboxes, work-life balance, and the ceaseless battle against distraction; and we’re deluged with advice on becoming more productive and efficient, and “life hacks” to optimize our days. But such techniques often end up making things worse. The sense of anxious hurry grows more intense, and still the most meaningful parts of life seem to lie just beyond the horizon. Still, we rarely make the connection between our daily struggles with time and the ultimate time management problem: the challenge of how best to use our four thousand weeks. Drawing on the insights of both ancient and contemporary philosophers, psychologists, and spiritual teachers, Oliver Burkeman delivers an entertaining, humorous, practical, and ultimately profound guide to time and time management. Rejecting the futile modern fixation on “getting everything done,” Four Thousand Weeks introduces readers to tools for constructing a meaningful life by embracing finitude, showing how many of the unhelpful ways we’ve come to think about time aren’t inescapable, unchanging truths, but choices we’ve made as individuals and as a society—and that we could do things differently.
Every Time We Say Goodbye
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Author : Anna Blundy
language : en
Publisher: Vintage
Release Date : 1999
Every Time We Say Goodbye written by Anna Blundy and has been published by Vintage this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Children of murder victims categories.
Blundy journeys to discover the fate of her father, the investigative journalist David Blundy, who was shot and killed in San Salvador in 1989. She also recounts her childhood spent hanging out with hacks in New York hotels, how she lost her father to one news story or foreign country after another, and how she came to terms with his loss.
French English And English French Dictionary Comprising All The Improvements Of The Latest London And Paris Editions With The Pronunciation Of Each Word According To The Dictionary Of The Abb Tardy
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Author : Abel Boyer
language : en
Publisher:
Release Date : 1881
French English And English French Dictionary Comprising All The Improvements Of The Latest London And Paris Editions With The Pronunciation Of Each Word According To The Dictionary Of The Abb Tardy written by Abel Boyer and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1881 with English language categories.
