I M A Hotel Housekeeper What S Your Superpower
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Service Is A Superpower
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Author : Louie Gravance
language : en
Publisher: Mascot Books
Release Date : 2020-04-07
Service Is A Superpower written by Louie Gravance and has been published by Mascot Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-07 with Biography & Autobiography categories.
Louie Gravance is often referred to as "the guy that can make the Disney service concepts actually work outside of Disney." For over twenty-five years at the Walt Disney Company, Louie enjoyed a distinguished career with Disney theme parks, designing everything from live-entertainment experiences to customer service training programs through the Disney Institute in Orlando, Florida. At only twelve years old, he began working in California as a stage, film, and television actor and would go on to appear in movies, sitcoms, and over thirty-five national television commercials. In 1987, Gravance was offered a summer job with one of the entertainment industry's most successful providers of "magical" customer experiences, Disney theme parks, beginning as a comic at Disneyland in Anaheim, California and soon thereafter embarking on a nearly three-decade adventure at the Walt Disney World Resort in Orlando, Florida. Following his hugely effective tenure in Orlando, Gravance left Disney to pursue other opportunities and soon amassed even more success working as a consultant, customer service speaker, and corporate culture guru. Louie has designed multimillion-dollar service campaigns for companies such as Bank of America, ING Financial, Choice Hotels, Nikon, and The American Council of Independent Laboratories. Gravance is the recipient of the Disney Partners in Excellence Award and the Spirit of Disney Award and has been recognized internationally as a leading keynote speaker on the topic of customer service and employee engagement.
The Enneagram At Work
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Author : Jim McPartlin
language : en
Publisher: St. Martin's Essentials
Release Date : 2021-09-07
The Enneagram At Work written by Jim McPartlin and has been published by St. Martin's Essentials this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-07 with Business & Economics categories.
Use the power of the Enneagram to become a more effective, capable leader The Enneagram at Work is the first book to harness the insight of the Enneagram to transform leadership in today’s workplace. A veteran of the high-profile hospitality industry with two decades of experience working with the Enneagram, author Jim McPartlin has seen firsthand the way self-awareness can radically transform leadership, strengthen teams, and spark creative solutions. From giving and accepting criticism to fostering strong mentorships and managing conflict, The Enneagram at Work will give you invaluable tools for growing and thriving in your career. For the longtime Enneagram fan or those who are just learning to identify their type, The Enneagram at Work helps readers explore the full breadth of their type, becoming aware of their blindspots in the workplace and leaning into their strengths more fully. Each chapter includes actionable exercises and practices so that readers can move from learning to doing and apply their insights in the real world.
Sophie S World
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Author : Jostein Gaarder
language : en
Publisher: Hachette UK
Release Date : 2010-07-15
Sophie S World written by Jostein Gaarder and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-07-15 with Fiction categories.
The international bestseller about life, the universe and everything. 'A simply wonderful, irresistible book' DAILY TELEGRAPH 'A terrifically entertaining and imaginative story wrapped round its tough, thought-provoking philosophical heart' DAILY MAIL 'Remarkable ... an extraordinary achievement' SUNDAY TIMES When 14-year-old Sophie encounters a mysterious mentor who introduces her to philosophy, mysteries deepen in her own life. Why does she keep getting postcards addressed to another girl? Who is the other girl? And who, for that matter, is Sophie herself? To solve the riddle, she uses her new knowledge of philosophy, but the truth is far stranger than she could have imagined. A phenomenal worldwide bestseller, SOPHIE'S WORLD sets out to draw teenagers into the world of Socrates, Descartes, Spinoza, Hegel and all the great philosophers. A brilliantly original and fascinating story with many twists and turns, it raises profound questions about the meaning of life and the origin of the universe.
The House Of Government
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Author : Yuri Slezkine
language : en
Publisher: Princeton University Press
Release Date : 2017-08-07
The House Of Government written by Yuri Slezkine and has been published by Princeton University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-07 with History categories.
On the 100th anniversary of the Russian Revolution, the epic story of an enormous apartment building where Communist true believers lived before their destruction The House of Government is unlike any other book about the Russian Revolution and the Soviet experiment. Written in the tradition of Tolstoy's War and Peace, Grossman’s Life and Fate, and Solzhenitsyn’s The Gulag Archipelago, Yuri Slezkine’s gripping narrative tells the true story of the residents of an enormous Moscow apartment building where top Communist officials and their families lived before they were destroyed in Stalin’s purges. A vivid account of the personal and public lives of Bolshevik true believers, the book begins with their conversion to Communism and ends with their children’s loss of faith and the fall of the Soviet Union. Completed in 1931, the House of Government, later known as the House on the Embankment, was located across the Moscow River from the Kremlin. The largest residential building in Europe, it combined 505 furnished apartments with public spaces that included everything from a movie theater and a library to a tennis court and a shooting range. Slezkine tells the chilling story of how the building’s residents lived in their apartments and ruled the Soviet state until some eight hundred of them were evicted from the House and led, one by one, to prison or their deaths. Drawing on letters, diaries, and interviews, and featuring hundreds of rare photographs, The House of Government weaves together biography, literary criticism, architectural history, and fascinating new theories of revolutions, millennial prophecies, and reigns of terror. The result is an unforgettable human saga of a building that, like the Soviet Union itself, became a haunted house, forever disturbed by the ghosts of the disappeared.
Oracle Of Stamboul
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Author : Michael David Lukas
language : en
Publisher: HarperCollins Canada
Release Date : 2011-02-08
Oracle Of Stamboul written by Michael David Lukas and has been published by HarperCollins Canada this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-02-08 with Fiction categories.
Late in the summer of 1877, as the tsar’s royal cavalry descends on the defenseless Ottoman outpost of Constanta, and a flock of purple and white hoopoes suddenly appears over the town, Eleonora Cohen is brought into the world by a mysterious pair of Tartar midwives who arrive only minutes before the birth. Eleonora, whose mother dies during labour, is raised by her father, Yakob, a carpet merchant, and her stern and resentful stepmother. From the moment Eleonora learns to read, her father recognizes that she is an extraordinarily gifted child, a prodigy. When Yakob sets off by boat for Stamboul on business, his eight-year-old daughter, unable to bear the separation, stows away in one of his trunks crammed with carpets. On the shores of the Bosporus, in the house of her father’s business partner, Moncef Bey, a new life awaits Eleonora. Books, backgammon, sumptuous new dresses, markets, cafés and some mysterious events she cannot yet decipher. For in Stamboul in 1886, people are not always what they seem. Marvellously evocative and magical, Michael David Lukas’s bestselling historical novel will transport readers to another time and place—romantic, exotic, yet perhaps not so different from our own.
A Tale For The Time Being
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Author : Ruth Ozeki
language : en
Publisher: Penguin
Release Date : 2013-03-12
A Tale For The Time Being written by Ruth Ozeki and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-12 with Fiction categories.
A brilliant, unforgettable novel from bestselling author Ruth Ozeki, author of The Book of Form and Emptiness Finalist for the Booker Prize and the National Book Critics Circle Award “A time being is someone who lives in time, and that means you, and me, and every one of us who is, or was, or ever will be.” In Tokyo, sixteen-year-old Nao has decided there’s only one escape from her aching loneliness and her classmates’ bullying. But before she ends it all, Nao first plans to document the life of her great grandmother, a Buddhist nun who’s lived more than a century. A diary is Nao’s only solace—and will touch lives in ways she can scarcely imagine. Across the Pacific, we meet Ruth, a novelist living on a remote island who discovers a collection of artifacts washed ashore in a Hello Kitty lunchbox—possibly debris from the devastating 2011 tsunami. As the mystery of its contents unfolds, Ruth is pulled into the past, into Nao’s drama and her unknown fate, and forward into her own future. Full of Ozeki’s signature humor and deeply engaged with the relationship between writer and reader, past and present, fact and fiction, quantum physics, history, and myth, A Tale for the Time Being is a brilliantly inventive, beguiling story of our shared humanity and the search for home.
Moscow Rules
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Author : Daniel Silva
language : en
Publisher: Penguin
Release Date : 2008-07-22
Moscow Rules written by Daniel Silva and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-07-22 with Fiction categories.
The death of a journalist leads Israeli spy Gabriel Allon to Russia, where he finds that, in terms of spycraft, even he has something to learn in this #1 New York Times bestseller. Moscow is no longer the gray, grim city of Soviet times. Now it is awash with oil wealth and choked with bulletproof Bentleys. But in the new Russia, power once again resides behind the walls of the Kremlin. Critics of the ruling class are ruthlessly silenced. And a new generation of Stalinists plots to reclaim an empire—and challenge the United States. One of those men is Ivan Kharkov, ex-KGB, who built a financial empire on the rubble of the Soviet Union. Part of his profit comes from arms dealing. And he is about to deliver Russia’s most sophisticated weapons to the United States’ most dangerous enemy, unless Israeli foreign intelligence agent Gabriel Allon can stop him. Slipping across borders from Vatican City to St. Petersburg, Jerusalem to Washington, DC, Allon is playing for time—and playing by Moscow rules.
The Malacca Conspiracy
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Author : Don Brown
language : en
Publisher: Zondervan
Release Date : 2010-06-22
The Malacca Conspiracy written by Don Brown and has been published by Zondervan this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-22 with Fiction categories.
From beloved author Don Brown comes a bone-chilling tale of terrorism on the high seas. A daring plot is hatched to finance a nuclear attach against American cities, and Zack Brewer and Diane Colcernian are thrust into the midst of a sizzling race against the clock to foil the conspiracy before disaster strikes. The President of the United States orders ships of the US Seventh Fleet towards the Malacca Straits to reassert control over the sea lanes, but with time quickly ticking away, will they arrive in time for Zack and Diane to survive this dangerous and high-stakes drama of life and death? In a lightning-paced thriller of political assassination and terrorism on the high seas, The Malacca Conspiracy will whisk you from Singapore to Indonesia, from Malaysia to Washington. A whirlwind mix of love, war, and high-stakes geopolitical roulette, for Zack and Diane—your favorite JAG characters from Don Brown’s bestselling Navy Justice Series—it’s the last chance for a longstanding romance that is now or never. Christian fiction with political and military suspense elements. Full-length standalone novel featuring characters from Don Brown’s Navy Justice series.
Unlost
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Author : Gail Muller
language : en
Publisher: Thread Books
Release Date : 2021-09-07
Unlost written by Gail Muller and has been published by Thread Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-07 with categories.
'Gail writes with humour, heart and passion.' Giovanna Fletcher, Sunday Times #1 bestselling author Gail Muller was told she'd be wheelchair bound by the age of forty. At forty-one, she embarked on one of the world's toughest treks - The Appalachian Trail. An inspiring, uplifting and moving account of one woman's incredible journey into the unknown and how she reclaimed herself in the process. As Gail took her first steps on the 2,200-mile trek through the wilderness of the USA, she had no idea what lay ahead of her, but she knew she felt burnout from city life, lost and broken - ready to heal a mind and body that she had battled with for so long. From the resilience-building mountain climbs, painful injuries and harsh reality of braving the raw elements, to the unexpected friendships forged with other hikers and the kindness of strangers offering food and shelter - with every step, Gail started to let go of a past dominated by chronic pain and reconnected with herself in a way she'd never been able to before. A love letter to the healing power of the wild outdoors and an incredible testament to the strength of the human spirit, Gail's story is for anyone who has ever felt stuck in a rut, lost or scared. She shows us that even in our darkest times, it's possible to find our inner grit, face our fears and feel hopeful. Essential reading for fans of Cheryl Strayed's Wild and Elizabeth Gilbert's Eat, Pray, Love.
This Book Is Cruelty Free
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Author : Linda Newbery
language : en
Publisher: Pavilion Children's
Release Date : 2021-07-08
This Book Is Cruelty Free written by Linda Newbery and has been published by Pavilion Children's this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-08 with Juvenile Nonfiction categories.
How do the everyday choices you make affect animals and the environment? This book looks at all the things you can do to live cruelty free. It's a guide for older children and teenagers concerned about animals, wildlife and the planet we live on. Packed with information on how to live a cruelty-free life, it includes sections on: Using your spending power. The choices we make - what to eat, what to buy, what to wear – and how these affect animals. Asking questions and reading labels. Cruelty-free fashion and beauty. What's on your plate? Being vegetarian or vegan, or just eating less meat? What impact can your diet have on cruelty and on the environment? Should you have a pet? If so, would your pet choose you as its owner? Points to consider before bringing an animal into your home. Animals on show. Do zoos and animal parks look after animals or exploit them? Good zoos and their important conservation work. Watching wild animals. Watching and learning about wildlife - building an appreciation of nature and helping your mental wellbeing. Love those bugs! Many people are squeamish about insects, but these creatures are vital to ecosystems. Don’t throw it away – there is no away. Simple things everyone can do to avoid waste: recycling, re-using, choosing plastic-free. Resist the throwaway culture. Where do you draw your line? What can you realistically achieve? Some of the difficulties, especially if family / friends don’t agree with you. What are the best (and worst) ways of influencing others? How to feel confident with your decisions. How to handle everyday situations and counter arguments. Campaigning - anti-cruelty organisations to support. The power of protest. This book will help you to live as cruelty-free as possible and to examine all of the areas in your life where you can help animals and the environment. Choose to live without cruelty. Choose this book and find out how.