The Impact Of Business Process Outsourcing On Firm Performance And The Influence Of Governance A Long Term Study In The German Banking Industry
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The Impact Of Business Process Outsourcing On Firm Performance And The Influence Of Governance
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Author :
language : en
Publisher:
Release Date : 2007
The Impact Of Business Process Outsourcing On Firm Performance And The Influence Of Governance written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with categories.
Does BPO pay off at the firm-level? Although there are several studies which analyze the potential benefits of BPO, there is a virtual absence of research papers on BPO outcomes. Based on an analysis of 137 Business process outsourcing (BPO) ventures at 254 German banks in a period between 1994 and 2005, we found that the outsourcer's financial performance in terms of profitability and cost efficiency was increased significantly compared to industry peers without BPO. The increase stems not from workforce reductions but rather from increased employee productivity. Further, we show how BPO governance ensures BPO success: individually negotiated outsourcing contracts help to improve cost efficiency and profitability measures. Relational governance based on trust has only positive effects on profitability. JEL Classifications: G21, L14, L21, L24
Best Practices In Management Accounting
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Author : G. Gregoriou
language : en
Publisher: Springer
Release Date : 2011-12-15
Best Practices In Management Accounting written by G. Gregoriou and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-15 with Business & Economics categories.
Management accounting has undergone significant evolution moving away from rigid budgeting programs and static output measures to comprehensive approaches of value identification and measurement. The book provides case studies, commentary and analysis from international experts in management accounting across the contemporary focus areas.
Business Process Outsourcing In The European Financial Industry
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Author : Andreas Weth
language : en
Publisher: GRIN Verlag
Release Date : 2007-07
Business Process Outsourcing In The European Financial Industry written by Andreas Weth and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07 with Business & Economics categories.
Seminar paper from the year 2005 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: 1,3, European Business School - International University Schloß Reichartshausen Oestrich-Winkel (Supply Management Institute, Lehrstuhl fuer Supply Management und Logistik), language: English, abstract: Business Process Outsourcing (BPO) is one of the current major developments in the European economy. For many companies, it is a possibility for establishing a new pres-ence in a different industry or branch. One example for this trend is the fact that Kienbaum Management Service GmbH offers BPO services in the field of document logistics. Besides establishing a new presence in new markets, BPO also leads to significant cost reductions and quality of service improvements. Therefore it is an important strategic tool for the European financial sector which has experienced increasing costs and shrinking margins during the last ten years. This seminar paper focuses principally on BPO in the European financial sector. Therefore, other industries are only relevant in comparisons with the European financial sector. To highlight the current European de-velopment from diversified banks to specialized financial institutions, transaction bank-ing is explained as one of the specialized banking forms with the highest growth rate during the next years. An emphasis is also set in this paper on document logistics in the European financial sector and BPO possibilities in this field. The field of document lo-gistics in the financial sector is not heavily researched. Therefore academic publications in this field are of high interest for the academic community as well as for professionals managing document logistics. After a foreword in chapter one, chapters two and three focus on the introduction to the European financial sector and BPO and include basic definitions. After that, chapter four includes the main part of this seminar paper and puts an emphasis on
Outstanding Outsourcing
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Author : Randev Dias (MBA)
language : en
Publisher: Randev Dias (MBA)
Release Date : 2015-02-17
Outstanding Outsourcing written by Randev Dias (MBA) and has been published by Randev Dias (MBA) this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-17 with Business & Economics categories.
This book focuses on business process outsourcing aspects in the medium sized enterprise segment within Western Europe. The topic is of increasing interest, especially within the services sector. The book contains theoretical, analytical and practical data on medium sized enterprise contribution to the European Economy, performance analysis and the future outlook. In addition, main aspects related to business process and knowledge process outsourcing focusing on the western European region are also analyzed. Through systematic research, the author has concluded on main trends and strategies of successful business process outsourcing, the cost savings potential and the use of Outsourcing as a tool for value creation and sustainable business development.
The Strategic Contribution Of Business Process Outsourcing To Corporate Planning
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Author : Goetz Erhardt
language : en
Publisher: GRIN Verlag
Release Date : 2005-06-02
The Strategic Contribution Of Business Process Outsourcing To Corporate Planning written by Goetz Erhardt and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-06-02 with Business & Economics categories.
Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, University of Bradford (Bradford Institute of Management), language: English, abstract: Focus strategies that seek to leverage company skills, capabilities and resources have become a dominant paradigm in business strategy planning and implementation. As a consequence, firms increasingly seek to reduce investments in non-core business processes and functions while freeing up resources and management attention for core competency development to achieve competitive advantage and provide unique value for customers. Activities for which companies do not have critical strategic needs or special capabilities are considered for external sourcing. Combining the two approaches can yield significant benefits. Outsourcing business processes can give access to provider economies of scale and learning thereby reducing operating costs and enhancing the quality of the activities outputs. The expected value of an outsourcing initiative is constituted by the aggregate projected benefits – both efficiency and effectiveness gains within the externalised process and strategic rewards – that flow from the exercise of the option. Strategic fit of the sourcing strategy with the current competency profile of the firm plays a key role in securing the success of vertical dis-integration policies and to obtain the highest value contribution from outsourcing initiatives. Corporate planners who are involved in firm boundary and competitive business policy decisions have to understand the market and service characteristics of outsourcing service provision, the relevant strategic linkages between non-core and core processes as well as the various types of interaction and governance models that are available to fulfil the needs of the organisation. Empirical evidence suggests that corporate planning procedures and externalisation strategies could be integrated more comprehensively. KEYWORDS Outsourcing, value contribution, corporate planning, core competencies, make-or-buy decision, interaction costs, business process re-engineering, interconnected value system, information technology, activity costs, standardisation, relative cost differentials, strategic sourcing, total cost of ownership
Assessing The Benefits And Risks Of Business Process Outsourcing In The German Banking Industry
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Author : Heiko Gewald
language : de
Publisher:
Release Date : 2006
Assessing The Benefits And Risks Of Business Process Outsourcing In The German Banking Industry written by Heiko Gewald and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with categories.
Global Pressure National System
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Author : Alexander Börsch
language : en
Publisher: Cornell University Press
Release Date : 2007
Global Pressure National System written by Alexander Börsch and has been published by Cornell University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
"Because the prevailing product market strategies of German firms are solidly based on the stakeholder model, change will be limited to those elements that do not destroy the firms' competive advantage."--BOOK JACKET.
Evaluating And Managing Business Process Outsourcing Ventures In The German Banking Industry
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Author : Kim Wüllenweber
language : en
Publisher:
Release Date : 2007
Evaluating And Managing Business Process Outsourcing Ventures In The German Banking Industry written by Kim Wüllenweber and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with categories.
Icispe 2021
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Author : Andi Akhmad Basith Dir
language : en
Publisher: European Alliance for Innovation
Release Date : 2022-09-20
Icispe 2021 written by Andi Akhmad Basith Dir and has been published by European Alliance for Innovation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-09-20 with Social Science categories.
We proudly present the proceedings of 6th International Conference on Social and Political Enquiries 2021 (ICISPE 2021) with the main theme The Politics of Pandemics: Governing Social and Communal Resilience in Times of Crises. It focuses on the relation of policy and global network, regional integration, pandemics regulation, human security, and local government. These issues are important today, not only globally, but also Indonesia nationally to the local level. There are several important issues relating to this, both institutionally and the relationships between individuals and groups in supporting the agenda in managing the pandemics. More than 130 manuscripts were presented at this conference; around 60 of which are selected to be published in proceedings. We hope by this conference, discussions on the importance of sustainable development will increasingly become an important concern together and bring better response from the government and social relations for development.
Post Lbo Development
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Author : Richard K. Lenz
language : en
Publisher: Springer Science & Business Media
Release Date : 2010-03-01
Post Lbo Development written by Richard K. Lenz and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-01 with Business & Economics categories.
Richard K. Lenz analyses how LBOs evolve after the financial investors have exited. Based on three case studies of former LBOs in Germany, he shows that performance decline is often related to the weakening of the former performance-enhancing series of governance instruments.