5 Star
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5 Star Career
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Author : Penelope Przekop
language : en
Publisher: CRC Press
Release Date : 2021-11-08
5 Star Career written by Penelope Przekop and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-08 with Business & Economics categories.
Industries across the globe manufacture products and provide services that you deem 5-star worthy; their goal is to satisfy your needs and desires. They follow the proven science of quality management to make that happen because it is common sense, and its effectiveness is irrefutable. 5-Star Career: Define and Build Yours Using the Science of Quality Management provides common-sense, strategic context for personally implementing quality concepts that reflect your goals as well as your own definition of a 5-star life and career. This book provides the following benefits: Explains how the science of quality management can ensure customer satisfaction, which is what industry uses to gauge the quality of products and services. Relates that explanation to you on a personal level including how the basic concepts and components of the science apply to your career/job, the path it has taken, and can take. Challenges you to identify your authentic needs and desires following the thorough process, research methodology, and data analysis corporations rely on to understand their customers. It tells you how to do all of that, and provides a unique tool to help you gather and analyze the right type of data and information. Clarifies the critical role that controlled systems and processes play in the science of quality management, the role they play in the personal application of quality management, and their surprising power to ensure intended outcomes. Explains how to apply the proven decision-making methodology (used by industry) to identify the best possible process that leads to the career you deem as 5-star worthy, and to address the career elements that will satisfy your authentic needs and desires. Relays how risk-based decision-making is key not only to identifying a process that ensures success but also to addressing the unexpected curveballs that will surely come your way. Penelope Przekop built a 30-year career around the science of quality management while struggling to overcome the uniquely disturbing childhood she shared with her brother. Along the way, she internalized the science used to build quality into products and services and discovered how it can be personally applied to build and manage not only the quality of a career but also the quality of a life.
Five Stars
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Author : Carmine Gallo
language : en
Publisher: Pan Macmillan
Release Date : 2018-06-14
Five Stars written by Carmine Gallo and has been published by Pan Macmillan this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-14 with Language Arts & Disciplines categories.
From the bestselling author of Talk Like Ted - how to get to master the art of persuasion. 'An easy-to-read and practical journey through personal development, plus tips on structuring the storytelling that is still considered key to connecting with other people and, crucially, with customers and investors in business.' Financial Times (Business Book of the Month) Ideas don’t sell themselves. As the forces of globalization, automation, and artificial intelligence combine to disrupt every field, having a good idea isn’t good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is no longer a “soft” skill – it is the human edge that will make you unstoppable, irresistible, and irreplaceable – earning you that perfect rating, that fifth star. In Five Stars, you will learn: -The one skill billionaire Warren Buffett says will raise your value by 50 percent. -Why your job might fall into a category where 75 percent or more of your income relies on your ability to sell your idea. -How Airbnb’s founders follow a classic 3-part formula shared by successful Hollywood movies. -Why you should speak in third-grade language to persuade adult listeners. -The one brain hack Steve Jobs, Leonardo da Vinci, and Picasso used to unlock their best ideas. In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle’s formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable – not less. Gallo interviews neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show first-hand how they use their words to captivate your imagination and ignite your dreams. In the knowledge age – the information economy – you are only as valuable as your ideas. Five Stars is a book to help you bridge the gap between mediocrity and exceptionality, and gain your competitive edge in the age of automation.
5 Star Life
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Author : Britney Ruby Miller
language : en
Publisher: Whitaker House
Release Date : 2021-09-21
5 Star Life written by Britney Ruby Miller and has been published by Whitaker House this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-21 with Self-Help categories.
Allow Adversity to Refine You, Not Define You "[Britney Ruby Miller] is a change agent who brings the possibility of transformation to all those she leads and influences. From hostess to CEO, Britney leads with courage and humility and impacts the lives of her employees, family members, community, and beyond." —Ford Taylor, Founder, Transformational Leadership Crisis rarely comes with a warning. When blindsided by trauma, betrayal, or soul-crushing news, it’s natural to want to give up. Is it possible to rise above calamity and even thrive despite the turmoil? Britney Ruby Miller, entrepreneur and CEO of a nationally ranked, family-owned restaurant group, says yes, it absolutely is. Having faced family tragedy, peer rejection, infidelity, infertility, and a pandemic that threatened not only to close her family’s business but also to decimate the restaurant industry, Britney battled back with the winning combination of faith and fight that has led to her five-star life. Britney demonstrates what it means to live authentically and effectively as a strong woman in leadership. With captivating stories and practical applications to lead you deeper into principles for success, this book will show you how to increase your faith and hope in the midst of challenges, setbacks, and even tragedy as you persevere to attain your own Five-Star Life. “Every battle [Britney] has faced has been hard won. The scars she has received have become the stars she has earned…. Sit down. Relax. Enjoy. Savor. You’re about to experience a delicious meal.” —Kathie Lee Gifford
5 Star Service
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Author : Michael Heppell
language : en
Publisher: Financial Times/Prentice Hall
Release Date : 2010
5 Star Service written by Michael Heppell and has been published by Financial Times/Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Consumer satisfaction categories.
This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers and help you · Delight your customers every time · Deliver remarkable results that will keep them coming back for more · Win more customers without spending a fortune · Get repeat orders and referrals from everyone you encounter Whether it’s studying the Disney parking system or enrolling students at colle≥ going behind the scenes in the world’s top hotels or becoming the office hero, Five Star Service will show you how to wow your customers, colleagues and cohorts.
Beppe Grillo S Five Star Movement
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Author : Filippo Tronconi
language : en
Publisher: Routledge
Release Date : 2016-03-09
Beppe Grillo S Five Star Movement written by Filippo Tronconi and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-09 with Political Science categories.
In 2009 Beppe Grillo, a well-known Italian comedian, established the Five Star Movement with the aim of sending a handful of citizens to municipal councils to act as the watchdog of a professional political class often perceived as corrupt and self-interested. However, in the Italian general elections of February 2013, despite still largely being considered a small protest movement, the party gained the undisputed role of leading political actor gaining just under 9 million votes and sending 163 Deputies and Senators to the Italian parliament. The birth and rapid rise of the Five Star Movement represents an electoral earthquake with no parallels in Italy and the whole of post-1945 Western Europe and a phenomenon likely to shape the Italian political scene for many years to come. Drawing on an extensive array of data and face-to-face interviews, this volume offers an empirically grounded explanation of the surprising electoral success of the Five Star Movement and presents a realistic picture of this party in its manifold aspects: organisational structure, communication style, linkages with civil society, ideological nature and positioning in the Italian political system.
Five Star Billionaire
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Author : Tash Aw
language : en
Publisher: HarperCollins UK
Release Date : 2013-02-28
Five Star Billionaire written by Tash Aw and has been published by HarperCollins UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-28 with Fiction categories.
In the Man Booker prize-longlisted ‘Five Star Billionaire’ Tash Aw charts the overlapping lives of migrant Malaysian workers, forging lives for themselves in sprawling Shanghai.
5 Star Baby Name Advisor
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Author : Bruce Lansky
language : en
Publisher: Hachette UK
Release Date : 2011-01-18
5 Star Baby Name Advisor written by Bruce Lansky and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-18 with Family & Relationships categories.
Five-Star Baby Name Advisor is a unique and invaluable book for parents who want to select a name that will give their child a head start in life. It contains more helpful information about each name than any other book--starting with star ratings (like the ones used to rate movies, hotels, and mutual funds). Most name books are basically lists of names that include origin and meaning. This unique book gives parents lots of help in deciding which name to choose for their baby. Here is a list of all the features you'll find in the book. Notice that most of the features (marked with an asterisk) can't be found in any other book; and two features marked with asterisks can only be found in name books by Bruce Lansky: -Star rating* -Origin -Meaning -Gender usage** (showing whether names are used primarily for boys, primarily for girls, or equally for both) -First impressions** (what images come to mind when names are called in school or seen on job applications) -Popularity rankings and recent trends* -Spelling difficulty* -Pronunciation difficulty* -Versatility* (availability of versions of the name for informal and formal social occasions) -The most famous namesakes -Common nicknames -Common variations -Final considerations* (pros and cons) Mother's Choice Awards 2009 Silver Award: Pregnancy & Childbirth
Five Star Service One Star Budget
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Author : Michael Heppell
language : en
Publisher: Pearson Education
Release Date : 2006
Five Star Service One Star Budget written by Michael Heppell and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
This book provides readers with strategies and advice on providing top quality customer service at very low cost to their organisation. It aims to help readers make their customer and colleagues happier; develop their careers; grow their customer base; get repeat orders and referrals. Table of contents: * The service star * Wee wows * The top three referability habits * The emotional bank account * Putting on the Ritz * 99 percent of people are good * Designing fantastic customer service * Beware the silent customer * RADAR thinking * RADAR thinking at work * Send cards * The customer is always right - not! * Feel, felt, found * What's in a smile? * One chance to make a first impression * I honestly don't care about your problems * Empowering service * Creativity gives better service * It's not what you say * It's your best friend - the awkward customer * Be individual, encourage individuals * Prepare for and relish competition * The difference between one, some, many and all * Super script * Voicemail, answering machines and automated call queue systems * Telephone services * Advanced telephone service * Tiny steps to giant strides * What's in a name? * Hills and valleys * Good ideas verses desirable ideas * Ring the bell * Spanners and heros * Know your competition * Speed it up!
5 Star Playbook
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Author : Cathleen Allen
language : en
Publisher:
Release Date : 2019-06-10
5 Star Playbook written by Cathleen Allen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-10 with categories.
5 Star Marriage
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Author : Edward Smith
language : en
Publisher:
Release Date : 2015
5 Star Marriage written by Edward Smith and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with categories.