Accueillir Heberger Communiquer
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Accueillir Heberger Communiquer
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Author : HARTBROT
language : fr
Publisher: Editions BPI
Release Date :
Accueillir Heberger Communiquer written by HARTBROT and has been published by Editions BPI this book supported file pdf, txt, epub, kindle and other format this book has been release on with Education categories.
Cet ouvrage développe la manière dont on peut concevoir, organiser et mettre en œuvre une démarche qualité susceptible d’attirer et de fidéliser la clientèle : procédures d’accueil, méthode des 4P/4C, service des étages, contrôle et nettoyage de la chambre, impératifs à respecter, techniques de travail, etc. autant de thèmes qui permettront à l’utilisateur de mieux connaître son futur métier. Chaque thème est complété par des exemples et des exercices permettant l’application directe du cours.
Accueillir H Berger Communiquer
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Author : Michel Hartbrot
language : fr
Publisher:
Release Date : 2011
Accueillir H Berger Communiquer written by Michel Hartbrot and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with categories.
Accueillir Heberger Communiquer
DOWNLOAD
Author : HARTBROT
language : fr
Publisher: Editions BPI
Release Date :
Accueillir Heberger Communiquer written by HARTBROT and has been published by Editions BPI this book supported file pdf, txt, epub, kindle and other format this book has been release on with Education categories.
Cet ouvrage expose de façon très pédagogique les procédures de travail et les méthodes directement issues du milieu professionnel : - dans une première partie l'organisation fonctionnelle et les différents profils de postes. - dans une 2e partie : l'organisation de l'activité hôtelière : le contrat hôtelier, la gestion de la réservation, les documents, le séjour du client, la facturation et la feuille de situation journalière. Chaque thème est complété par des exemples et des exercices permettant l'application directe du cours.
Accueillir Heberger Communiquer
DOWNLOAD
Author : HARTBROT
language : fr
Publisher: Editions BPI
Release Date :
Accueillir Heberger Communiquer written by HARTBROT and has been published by Editions BPI this book supported file pdf, txt, epub, kindle and other format this book has been release on with Education categories.
Cet ouvrage expose de façon pédagogique : - dans une première partie les caractéristiques du secteur hôtelier : la diversité du secteur accueil, les différents modes d’exploitation, le classement des hôtels, - dans une seconde partie, le produit hôtelier (chambres et agencement), puis la connaissance du client : attentes et besoins. Enfin, l’outil informatique : le matériel et l’exploitation dans l’univers hôtelier.
Accueillir H Berger Communiquer 2e Bac Techno H Tellerie
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Author : Michel Hartbrot
language : fr
Publisher:
Release Date : 2011-06-01
Accueillir H Berger Communiquer 2e Bac Techno H Tellerie written by Michel Hartbrot and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-01 with categories.
Accueillir H Berger Communiquer 2e Bac Techno H Tellerie
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Author : Michel Hartbrot
language : fr
Publisher:
Release Date : 2011-06-01
Accueillir H Berger Communiquer 2e Bac Techno H Tellerie written by Michel Hartbrot and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-01 with categories.
Accueillir H Berger Communiquer 1e Bac Techno H Tellerie
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Author : Michel Hartbrot
language : fr
Publisher:
Release Date : 2011-06-01
Accueillir H Berger Communiquer 1e Bac Techno H Tellerie written by Michel Hartbrot and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-01 with categories.
Accueillir H Berger Communiquer Tle Bac Techno H Tellerie
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Author : Michel Hartbrot
language : fr
Publisher:
Release Date : 2011-06-01
Accueillir H Berger Communiquer Tle Bac Techno H Tellerie written by Michel Hartbrot and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-01 with categories.
Accueillir H Berger Communiquer Bac Techno H Tellerie 2e
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Author : Michel Hartbrot.
language : fr
Publisher:
Release Date : 2003
Accueillir H Berger Communiquer Bac Techno H Tellerie 2e written by Michel Hartbrot. and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with categories.
Accueillir H Berger Communiquer
DOWNLOAD
Author : Michel Hartbrot
language : fr
Publisher:
Release Date : 2003
Accueillir H Berger Communiquer written by Michel Hartbrot and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with categories.