Attributions And Consequences Of Trust

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Attributions And Consequences Of Trust

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Author : Willem Verbeke
language : en
Publisher:
Release Date : 1996

Attributions And Consequences Of Trust written by Willem Verbeke and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with categories.

Dispositional Attributions And Deterioration Of Trust Following Transgression

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Author : Ksenia O. Krylova
language : en
Publisher:
Release Date : 2015

Dispositional Attributions And Deterioration Of Trust Following Transgression written by Ksenia O. Krylova and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Industrial management categories.

Research to date has shown that trust and trustworthiness are among the most damaged positive states of a relationship when transgressions occur (Robinson, 1996; Sitkin & Roth, 1993). Across studies, scholars from different disciplines have relied largely on an investigator-imposed distinction between transgressions stemming from a lack of integrity or a lack of competence to understand how and when trust can be restored. While not suggesting that this distinction between integrity and competence transgressions is either unimportant or artificial, the proposed research will address a fundamental precursor to victims’ reactions to the differences between them. The dissertation will attempt to understand how an offended party’s underlying causal attributions about a transgressor’s integrity and competence are formed. To address this issue, the study will attempt to answer the basic question of whether there are other more natural distinctions between transgressions that determine its consequences for trust. More specifically, the dissertation posits that two key variables (perceived intent and outcome severity) substantially determine whether a particular transgression is attributed to a transgressor’s integrity or to competence. And, subsequently, these two variables will provide supplemental predictive power for understanding post-transgression levels of trust. Hypotheses were tested using a 3x2 factorial design that manipulated intent (intent, no intent) and outcome severity (mild, moderate, severe). Results of analysis of variance indicated that intent had an overwhelming effect on perceived integrity and trust. Unexpectedly, it had an effect on perceived competence as well; however, the results of analyses that compared dependent Cohen’s d measures of effect sizes unambiguously showed that the influence of intent on perceptions of integrity was significantly stronger than its influence on perceptions of ability. Outcome severity did not have any significant effect on the outcomes, nor did it moderate the relationship between intent and trust.

When More Blame Is Better Than Less

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Author :
language : en
Publisher:
Release Date : 2005

When More Blame Is Better Than Less written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Apologizing categories.

Examines the trust repair implications of apologizing with an internal versus external attribution after a competence- versus integrity-based trust violation.

The Impact Of Voice On Trust Attributions

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Author : Ilaria Torre
language : en
Publisher:
Release Date : 2017

The Impact Of Voice On Trust Attributions written by Ilaria Torre and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with categories.

Normal Acts Of Irrational Trust Motivated Attributions And The Trust Development Process

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Author : J. Mark Weber
language : en
Publisher:
Release Date : 2003

Normal Acts Of Irrational Trust Motivated Attributions And The Trust Development Process written by J. Mark Weber and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with categories.

This paper presents a new, motivated attributions model of trust development. The model builds on two simple insights: the parties in a potentially trusting relationship are likely to view their interaction differently and their attributions of each other's behavior will be self-servingly motivated. These interpersonal asymmetrie help to explain why trustors, contrary to the prescriptions of the dominant, rational choice approach, may engage in precipitous acts of trust and when and why these acts, rather than being irrational and ineffective, can be crucial to trust development. The paper explores the consequences of these insights for interpersonal interactions and discusses the potential for extensions to interorganizational interactions.

The Effects Of Initial Self Disclosure On Attributions Of Trustworthiness And Liking

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Author : Laura S. Sidorowicz
language : en
Publisher:
Release Date : 1988

The Effects Of Initial Self Disclosure On Attributions Of Trustworthiness And Liking written by Laura S. Sidorowicz and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with Interpersonal relations categories.

Understanding Trust In Organizations

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Author : Nicole Gillespie
language : en
Publisher: Routledge
Release Date : 2021-05-11

Understanding Trust In Organizations written by Nicole Gillespie and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-11 with Psychology categories.

Understanding Trust in Organizations: A Multilevel Perspective examines trust within organizations from a multilevel perspective, bringing together internationally renowned trust scholars to advance our understanding of how trust is affected by both macro and micro forces, such as those operating at the societal, institutional, network, organizational, team, and individual levels. Understanding Trust in Organizations synthesizes and promotes new scholarly work examining the emergence and embeddedness of multilevel trust within organizations. It provides a much-needed integration and novel conceptual advances regarding the dynamic interplay between micro and macro levels that influence trust. This volume brings new insights into how trust in groups, networks, and organizations forms, and why employees can differ in their trust in leaders and teams. Providing rich and nuanced insights into how to develop, maintain, and restore trust in the workplace, Understanding Trust in Organizations is a critical resource for scholars, graduate students, and researchers of industrial and organizational psychology, as well as practitioners in fields such as human resource management and strategic management. Chapter 8 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

Attributions Of Trust In Decision Support Technologies

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Author : Weiquan Wang
language : en
Publisher:
Release Date : 2015

Attributions Of Trust In Decision Support Technologies written by Weiquan Wang and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with categories.

As organizations increasingly utilize Web-based technologies to support customers better, trust in decision support technologies has emerged as an important issue in online environments. In this study, we identify six reasons users trust (or do not trust) a technology in the early stages of its use by extending the theories of trust formation in interpersonal and organizational contexts to that of decision support technologies. We study the particular context of decision support technologies for e-commerce: online recommendation agents (RAs), which facilitate users' decision making by providing advice on what to buy based on user-specified needs and preferences. A laboratory experiment is conducted using a multimethod approach to collect data. Both quantitative data about participants' trust in RAs and written protocols that explain the reasons for their levels of trust are collected. A content analysis of the written protocols identifies both positive and negative trust attributions that are then mapped to six trust reasons. A structural equation modeling analysis is employed to test the causal strengths of the trust reasons in explaining participants' trust in RAs. The results reveal that in the early stages of trust formation, four positive reasons (i.e., knowledge-based, interactive, calculative, and dispositional) are associated with higher trust in RAs and two negative reasons (i.e., calculative and interactive) are associated with lower trust in RAs. The results also demonstrate some distinctive features of trust formation with respect to decision support technologies. We discuss the research and practical implications of the findings and describe opportunities for future research.

The Sage Handbook Of Organizational Behavior

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Author : Julian Barling
language : en
Publisher: SAGE
Release Date : 2008-07-24

The Sage Handbook Of Organizational Behavior written by Julian Barling and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-07-24 with Business & Economics categories.

This milestone handbook brings together an impressive collection of international contributions on micro research in organizational behavior. Focusing on core micro organizational behaviour issues, chapters cover key themes such as individual and group behaviour. The SAGE Handbook of Organizational Behavior Volume One provides students and scholars with an insightful and wide reaching survey of the current state of the field and is an indespensible road map to the subject area. The SAGE Handbook of Organizational Behavior Volume Two edited by Stewart R Clegg and Cary L Cooper draws together contributions from leading macro organizational behaviour scholars.

Trust In Organizations

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Author : Roderick Moreland Kramer
language : en
Publisher: SAGE
Release Date : 1996

Trust In Organizations written by Roderick Moreland Kramer and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.

Perspectives from organizational theory, social psychology, sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.