Better Patient Feedback Better Healthcare
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Better Patient Feedback Better Healthcare
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Author : Dr Taher Mahmud
language : en
Publisher: M&K Update Ltd
Release Date : 2012
Better Patient Feedback Better Healthcare written by Dr Taher Mahmud and has been published by M&K Update Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Medical categories.
Until recently, patient feedback has not had a very high profile in clinical practice. There has been no tradition of systematically gathering and tracking patient feedback over time OCo let alone using the findings to continually review and improve services. Why is it so vital to gather patient feedback? The fact is that involving patients leads to better treatment adherence and more effective healthcare; and better healthcare means increased health benefits for patients and reduced expenditure for national health systems. This landmark publication explores ideas related to patient feedback and care, and offers effective methods of measuring, analysing and utilising feedback. Such approaches can lead to continual small improvements that cumulatively add up to major long-term transformation in healthcare systems. In clinical settings where staff members are already dealing with many different screening and checking systems, employing these techniques may seem like an additional burden. However, it has been found that implementing a good patient feedback system actually helps to streamline services. Furthermore, patient feedback will increasingly be used by NHS healthcare commissioners for reimbursement purposes. This is already happening in the USA and it is being proposed in the UK.Quite simply, Better Patient Feedback, Better Healthcare is required reading for any healthcare professional or administrator wanting to improve the effectiveness, efficiency and quality of patient care offered by their service."
Improving Patient Care
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Author : Michel Wensing
language : en
Publisher: John Wiley & Sons
Release Date : 2020-03-03
Improving Patient Care written by Michel Wensing and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-03 with Medical categories.
Strategies for successfully updating and improving health care organizations of all kinds Health care is always evolving and improving. However, the rapid speed of medical advancement can make the adoption of new technologies and practices a challenging process – particularly in large organizations and complex networks. Any projected impact upon quality and outcomes of care must be carefully evaluated so that changes may be implemented in the most efficacious and efficient manner possible. Improving Patient Care equips professionals and policymakers with the knowledge required to successfully optimize health care practice. By integrating scientific evidence and practical experience, the text presents a cohesive and proven model for practice change and innovation, complete with analysis of innovation, target group and setting; selection and application of strategies; and evaluation of process, outcomes and costs. This new third edition also includes: Newly written chapters on clinical performance feedback, patient engagement, patient safety, evaluation designs, and methods for process evaluation Increased emphasis on the role of contextual influences in implementation and improvement New research examples from across the world and updated scientific literature throughout Designed to help promote safer and more efficient, patient-centered care and better outcomes, Improving Patient Care is an essential resource for healthcare providers, quality assessors, and students of health services research, health management, and health policy.
The Language Of Patient Feedback
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Author : Paul Baker
language : en
Publisher: Routledge
Release Date : 2019-04-05
The Language Of Patient Feedback written by Paul Baker and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-05 with Language Arts & Disciplines categories.
The Language of Patient Feedback provides a unique insight into a diverse range of issues related to healthcare. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book: Uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation. Investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback. Demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices. Concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us. The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication.
Using Patient Feedback
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Author : Picker Institute Europe
language : en
Publisher:
Release Date : 2009
Using Patient Feedback written by Picker Institute Europe and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with categories.
This guide from the Picker Institute aims to help healthcare professionals and patients to understand and act on patient feedback. The guide explains the principles of gathering patient and service user feedback and outlines what to do with the feedback in order to bring about improvements to healthcare services. The publication consists of several sections which cover: what patient feedback is and how it can be obtained; understanding findings from surveys; sharing feedback; action planning for improvement; getting key stakeholders involved; useful tools and case studies. How to use the guide The publication is comprised of a number of sections. Each one gives you an outline of the topic as well as practical tools and resources to support implementation: Section 1 Introduction Section 2 What patient feedback is and how you can obtain it Section 3 Understanding findings from your surveys Section 4 Sharing feedback Section 5 Action planning for improvement Section 6 Getting key ...
Understanding And Using Health Experiences
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Author : Sue Ziebland
language : en
Publisher: Oxford University Press
Release Date : 2013-04-04
Understanding And Using Health Experiences written by Sue Ziebland and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-04 with Medical categories.
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
Improving Healthcare Quality In Europe Characteristics Effectiveness And Implementation Of Different Strategies
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2019-10-17
Improving Healthcare Quality In Europe Characteristics Effectiveness And Implementation Of Different Strategies written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-17 with categories.
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
Performance Management In Health Care
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Author : Jan Walburg
language : en
Publisher: Psychology Press
Release Date : 2006
Performance Management In Health Care written by Jan Walburg and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Health facilities categories.
An exploration of the theoretical and philosophical background of performance development, this edited collection focuses sharply on the practical aspects associated with it within the healthcare sector.
Patient Safety
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Author : Charles Vincent
language : en
Publisher: John Wiley & Sons
Release Date : 2011-07-20
Patient Safety written by Charles Vincent and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-07-20 with Medical categories.
When you are ready to implement measures to improve patient safety, this is the book to consult. Charles Vincent, one of the world's pioneers in patient safety, discusses each and every aspect clearly and compellingly. He reviews the evidence of risks and harms to patients, and he provides practical guidance on implementing safer practices in health care. The second edition puts greater emphasis on this practical side. Examples of team based initiatives show how patient safety can be improved by changing practices, both cultural and technological, throughout whole organisations. Not only does this benefit patients; it also impacts positively on health care delivery, with consequent savings in the economy. Patient Safety has been praised as a gateway to understanding the subject. This second edition is more than that – it is a revelation of the pervading influence of health care errors, and a guide to how these can be overcome. "... The beauty of this book is that it describes the complexity of patient safety in a simple coherent way and captures the breadth of issues that encompass this fascinating field. The author provides numerous ways in which the reader can take this subject further with links to the international world of patient safety and evidence based research... One of the most difficult aspects of patient safety is that of implementation of safer practices and sustained change. Charles Vincent, through this book, provides all who read it clear examples to help with these challenges" From a review in Hospital Medicine by Dr Suzette Woodward, Director of Patient Safety. Access 'Essentials of Patient Safety – Free Online Introduction': www.wiley.com/go/vincent/patientsafety/essentials
How To Improve Doctor Patient Connection
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Author : Christine J. Ko
language : en
Publisher: Routledge
Release Date : 2021-10-28
How To Improve Doctor Patient Connection written by Christine J. Ko and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-28 with Health & Fitness categories.
How to Improve Doctor-Patient Connection offers actionable steps for improving communication between health professionals and patients based on visual, auditory, and emotional understanding from the principles of cognitive psychology. Drawing on the author’s personal experience as both a healthcare professional and a mother of two children, How to Improve Doctor-Patient Connection explores communication between doctors and patients as well as bias in healthcare. This how-to text includes several practical applications that can be applied to healthcare encounters, enabling readers to form habits based on visual analysis of body language, auditory information from language and tone of voice, and logical emotion perception that will allow for improved doctor-patient connection. By integrating the perspectives of both doctors and patients and applying a psychological lens, this text is invaluable to healthcare practitioners, students of medicine, healthcare, biology, and related fields, and anyone looking to improve their own or other’s quality of doctor-patient interactions and overall healthcare experience.
Senior Healthcare Managers Perspectives On Using Social Media Patient Feedback To Improve Care
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Author : Steven Wilson
language : en
Publisher:
Release Date : 2020
Senior Healthcare Managers Perspectives On Using Social Media Patient Feedback To Improve Care written by Steven Wilson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with categories.