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Cliente Feliz D Lucro


Cliente Feliz D Lucro
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Cliente Feliz D Lucro


Cliente Feliz D Lucro
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Author : Paula Gisele
language : pt-BR
Publisher: Buzz Editora
Release Date : 2021-11-24

Cliente Feliz D Lucro written by Paula Gisele and has been published by Buzz Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-24 with Business & Economics categories.


Cliente feliz dá lucro vai ajudar você a criar uma política encantadora na sua empresa ou no seu ambiente de trabalho, aliando a satisfação dos seus clientes ao comprometimento dos seus colaboradores. Aprenda a elevar a performance do seu negócio ou da sua carreira e comece uma jornada de grandes transformações, criando algo perene e ajudando pessoas. Acredite: cliente feliz dá lucro.



Customer Success


Customer Success
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Author : Nick Mehta
language : en
Publisher: John Wiley & Sons
Release Date : 2016-02-29

Customer Success written by Nick Mehta and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-29 with Business & Economics categories.


Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses. Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company. From the initial planning stages through execution, you'll have expert guidance to help you: Understand the context that led to the start of the Customer Success movement Build a Customer Success strategy proven by the most competitive companies in the world Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.



Translational Medicine


Translational Medicine
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Author : Joy A. Cavagnaro
language : en
Publisher: CRC Press
Release Date : 2021-11-26

Translational Medicine written by Joy A. Cavagnaro and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-26 with Medical categories.


Translational Medicine: Optimizing Preclinical Safety Evaluation of Biopharmaceuticals provides scientists responsible for the translation of novel biopharmaceuticals into clinical trials with a better understanding of how to navigate the obstacles that keep innovative medical research discoveries from becoming new therapies or even making it to clinical trials. The book includes sections on protein-based therapeutics, modified proteins, oligonucleotide-based therapies, monoclonal antibodies, antibody–drug conjugates, gene and cell-based therapies, gene-modified cell-based therapies, combination products, and therapeutic vaccines. Best practices are defined for efficient discovery research to facilitate a science-based, efficient, and predictive preclinical development program to ensure clinical efficacy and safety. Key Features: Defines best practices for leveraging of discovery research to facilitate a development program Includes general principles, animal models, biomarkers, preclinical toxicology testing paradigms, and practical applications Discusses rare diseases Discusses "What-Why-When-How" highlighting different considerations based upon product attributes. Includes special considerations for rare diseases About the Editors Joy A. Cavagnaro is an internationally recognized expert in preclinical development and regulatory strategy with an emphasis on genetic medicines.. Her 40-year career spans academia, government (FDA), and the CRO and biotech industries. She was awarded the 2019 Arnold J Lehman Award from the Society of Toxicology for introducing the concept of science-based, case-by-case approach to preclinical safety evaluation, which became the foundation of ICH S6. She currently serves on scientific advisory boards for advocacy groups and companies and consults and lectures in the area of preclinical development of novel therapies. Mary Ellen Cosenza is a regulatory toxicology consultant with over 30 years of senior leadership experience in the biopharmaceutical industry in the U.S., Europe, and emerging markets. She has held leadership position in both the American College of Toxicology (ACT) and the International Union of Toxicology (IUTOX) and is also an adjunct assistant professor at the University of Southern California where she teaches graduate-level courses in toxicology and regulation of biologics.



Think Simple


Think Simple
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Author : Gustavo Caetano
language : en
Publisher: Editora Gente Liv e Edit Ltd
Release Date : 2018-11-29

Think Simple written by Gustavo Caetano and has been published by Editora Gente Liv e Edit Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-29 with Business & Economics categories.


If you want something that does not exist it's probably because it has demand and a market! Today we have thousands of businessmen who dream of doing one thing: INNOVATE! Innovation is the sacred chalice of business of success. However, how can we start? Do you know what to do or which direction you have to take to do something that will touch people's lives and change your market? Gustavo Caetano learned to see small problems that needed immediate solution and how to change the course of your business to keep growing. What he wants the most is to see the reader innovate too. Whoever reads this book will find that, contrary to what one thinks and says, innovating is SIMPLE. In this book, you will learn: • How failure can shape the mentality for success? • What makes the innovative DNA? • What is the logic of simplicity to encourage innovation? • The importance of being agile and keep yourself with high innovative potential. • How not to believe the phrase "it has always been this way" Learn the simple business method with Gustavo Caetano, who started in this field with one idea when he was only 19 years old. He built one of the most innovative companies from Brazil. Gustavo Caetano is one of the brazilians most influential people on the internet, according to LinkedIn and GQ magazine. He studied innovation and creativity at MIT (Boston), Stanford (Palo Alto), university of Disney (Orlando) and Syngularity (NASA / California). His company, Samba Tech, is reference and was awarded in several countries. Caetano has already talked for companies like Algar, Oracle, IBM, Microsoft, SAP, Adobe, Bosch, Philips, TV Globo, Stafanini, Estácio, Fiat, Iveco, Visa, Shops Renner, Votorantim, Sicredi and Unimed, as well as international events on Nasdaq, MIT and SXSW in Texas.



Outside In


Outside In
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Author : Harley Manning
language : en
Publisher: Houghton Mifflin Harcourt
Release Date : 2012

Outside In written by Harley Manning and has been published by Houghton Mifflin Harcourt this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.


For readers of "Delivering Happiness" and "The New Gold Standard"--a revolutionary approach to understanding and mastering the customer experience from Forrester Research.



O Meu Mba Edi O Revista E Atualizada


O Meu Mba Edi O Revista E Atualizada
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Author : Josh Kaufman
language : pt-BR
Publisher: Leya
Release Date : 2023-08-01

O Meu Mba Edi O Revista E Atualizada written by Josh Kaufman and has been published by Leya this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-08-01 with Business & Economics categories.


Está tentado a fazer um curso de gestão? Antes de o fazer, poupe dinheiro e leia O meu MBA. Se quer dominar a arte dos negócios, não precisa de frequentar um curso de gestão. Precisa de aprender os fundamentos práticos: Como tomar boas decisões de negócio; Como maximizar a produtividade; Como lidar com a incerteza e a ambiguidade; Como levar a cabo experiências inteligentes para melhorar os resultados. O meu MBA foi feito para o ajudar a aprender a arte do negócio à sua maneira. Em vez de hipotecar a vida para frequentar um curso de gestão, é possível melhorar consideravelmente o conhecimento em negócios ao seu ritmo e com pouco dinheiro – sem pôr os pés numa sala de aula. Os verdadeiros líderes não se fazem nas escolas de gestão – fazem-se a si próprios. Procuram o conhecimento, as competências e a experiência de que precisam para vencer. Leia este livro e fique a conhecer os princípios que a grande maioria dos homens de negócios aprende ao longo de uma vida.



Meu Pr Prio Neg Cio


Meu Pr Prio Neg Cio
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Author : Meu Próprio Negócio
language : pt-BR
Publisher: On Line Editora
Release Date :

Meu Pr Prio Neg Cio written by Meu Próprio Negócio and has been published by On Line Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on with Business & Economics categories.


A reportagem para a matéria de capa desta edição foi dedicada a apurar onde estarão as melhores oportunidades para empreender em 2014 para quem não dispõe de muito capital. Nani Soares, que assumiu a tarefa, foi falar com vários economistas e consultores de empreendedorismo para saber deles as melhores alternativas e o que esperar do novo ano. Todos os consultados apontam o setor de serviço como o mais promissor e entre os segmentos em ascensão está o de entretenimento, alimentação – com ênfase no modelo food service –, decoração, materiais para construção, entre outros. Confira a matéria e acerte o rumo.



Gest O De Neg Cios Em Est Tica


Gest O De Neg Cios Em Est Tica
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Author : Maria de Fátima Lima Pereira
language : pt-BR
Publisher: Difusão Editora
Release Date : 2018-02-22

Gest O De Neg Cios Em Est Tica written by Maria de Fátima Lima Pereira and has been published by Difusão Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-22 with Education categories.


Organizada por Maria de Fátima Lima Pereira, Gestão de negócios em estética é uma obra idealizada para o profissional da área de estética, especialmente para quem deseja investir no próprio negócio. Aborda assuntos como: • empreendedorismo e plano de negócios; • gestão comercial: estratégia e conceitos de administração geral; • gestão comercial: tática; • contabilidade aplicada; • legislação: questões trabalhistas, formas de trabalho, código de defesa do consumidor; • arquitetura e design de interiores: clínicas de estética projetadas para o sucesso. Todos esses temas são desenvolvidos por autores experientes na área, como Cecilia Soares Iorio, Décio Eduardo Schneider Molnar, Fernando Andina e Noura van Dijk. Boa leitura!



That S Not How We Do It Here


That S Not How We Do It Here
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Author : John Kotter
language : en
Publisher: Penguin
Release Date : 2016-06-07

That S Not How We Do It Here written by John Kotter and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-06-07 with Business & Economics categories.


What’s the worst thing you can hear when you have a good idea at work? “That’s not how we do it here!” In their iconic bestseller Our Iceberg Is Melting, John Kotter and Holger Rathgeber used a simple fable about penguins to explain the process of lead­ing people through major changes. Now, ten years later, they’re back with another must-read story that will help any team or organization cope with their biggest challenges and turn them into exciting opportunities. Once upon a time a clan of meerkats lived in the Kalahari, a region in southern Africa. After years of steady growth, a drought has sharply reduced the clan’s resources, and deadly vulture attacks have increased. As things keep getting worse, the har­mony of the clan is shattered. The executive team quarrels about possible solutions, and sugges­tions from frontline workers face a soul-crushing response: “That’s not how we do it here!” So Nadia, a bright and adventurous meerkat, hits the road in search of new ideas to help her trou­bled clan. She discovers a much smaller group that operates very differently, with much more teamwork and agility. These meerkats have developed innova­tive solutions to find food and evade the vultures. But not everything in this small clan is as perfect as it seems at first. Can Nadia figure out how to combine the best of both worlds—a large, disciplined, well-managed clan and a small, informal, inspiring clan—before it’s too late? This book distills Kotter’s decades of experi­ence and award-winning research to reveal why organizations rise and fall, and how they can rise again in the face of adversity.



31 Days To Becoming A Happy Wife


31 Days To Becoming A Happy Wife
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Author : Arlene Pellicane
language : en
Publisher: Harvest House Publishers
Release Date : 2014-02-01

31 Days To Becoming A Happy Wife written by Arlene Pellicane and has been published by Harvest House Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02-01 with Religion categories.


You don’t have to be married very long to discover that your husband will not live up to all your expectations. And even if he is Mr. Wonderful, he will still do things that disappoint you...and even make you unhappy. But being a happy wife has more to do with choice than circumstance. It begins with your personal decision to choose happiness. And it’s characterized by a thread of thanksgiving that runs through your life, bringing with it contentment and cheerfulness. In 31 Days to Becoming a Happy Wife, Arlene Pellicane explores five character traits you can choose to develop in your journey toward happiness. Organized into 31 daily readings, her biblically based insights will show you the way to become Hopeful—believe that a happy marriage is within your reach Adaptable—learn to be open to change Positive—choose to be more optimistic Purposeful—discover a new vision for your role as a wife Yielded—experience joy as you submit to God’s plan Commit yourself to this month-long quest to becoming a happy wife and discover newfound joy for yourself and for your husband. The book includes a “Happy Wives Club Discussion Guide,” filled with thought-provoking questions for each daily reading that will enhance your personal or group study.