Computer User S Guide
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Computer Users Guide
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Author :
language : en
Publisher:
Release Date : 1985
Computer Users Guide written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1985 with Computers categories.
A Guide To Computer User Support For Help Desk And Support Specialists
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Author : Fred Beisse
language : en
Publisher: Cengage Learning
Release Date : 2012-03-01
A Guide To Computer User Support For Help Desk And Support Specialists written by Fred Beisse and has been published by Cengage Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-01 with Computer programming categories.
Equip current and future user-support professionals with the critical people skills and exceptional technical knowledge necessary to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E, International Edition. This useful guide focuses on the informational resources and technical tools students need most to function effectively in a support position.Readers develop the skills to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, and train end-users, as well as handle budgeting and other management priorities. Clear, balanced coverage in this edition highlights the latest trends and developments, from Web and e-mail-based support to assistance with Windows® 7 and cloud computing. Engaging special features, such as Tips and On the Web Pointers, provide important insights, while new Discussion Questions and Case Projects encourage active participation in the learning process.Leading professional software HelpSTAR® and Microsoft® Office Project Professional 2010 accompany Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E, International Edition to reinforce the knowledge and skills your students need for success in today's user-support positions.
Guidelines For Computer Users
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Author : Australian Computer Users Association
language : en
Publisher:
Release Date : 1972
Guidelines For Computer Users written by Australian Computer Users Association and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1972 with Computer contracts categories.
A Guide To Computer User Support For Help Desk Support Specialists
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Author : Fred Beisse
language : en
Publisher:
Release Date : 2004
A Guide To Computer User Support For Help Desk Support Specialists written by Fred Beisse and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with End-user computing categories.
A standard for help desk professionals and those considering becoming support professionals, this text focuses on key information for user support professionals, including decision making, communicating successfully with a client, determining the client's specific needs, and writing for the end user. This text has been updated to reflect the latest in support industry trends, especially the use of Web and email-based support. For those considering entering the field, alternate career paths for user-support workers are described. This edition has retained and updated the CloseUp feature, which details real-life scenarios of working professionals and issues in the workplace. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in the technical-support field.
A Guide To Computer User Support For Help Desk And Support Specialists
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Author : Fred Beisse
language : en
Publisher: Cengage Learning
Release Date : 2009-09-16
A Guide To Computer User Support For Help Desk And Support Specialists written by Fred Beisse and has been published by Cengage Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-09-16 with Computers categories.
A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, FOURTH EDITION focuses on key information and skills for user support professionals, including troubleshooting and problem solving, successful communication with clients, determining a client's specific needs, and training end users. For those considering entering the field, alternate career paths for user-support workers are described. This text continues many of the successful features of previous editions, including Tips, On The Web pointers, Check Your Understanding self-tests, discussion questions, hands-on activities, and case projects. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in or preparing for the technical-support field. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Health Care Computing
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Author : Philip Burnard
language : en
Publisher: Springer
Release Date : 2013-11-11
Health Care Computing written by Philip Burnard and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-11 with Computers categories.
Most health professionals have to use computers - at least some of the time. Frequently, those computers are personal computers -the generic name for the ones that are variously known as 'IBM compatible' or 'IBM clones' or just PCs. This separates them out from certain other makes such as the Apple Macintosh, the Amstrad dedicated word processor, the Atari, Amiga and a number of others. This book is about PCs. When you need information about your computer when you are busy, you don't want to have to wade through piles of manuals to find what you need. You often need a fairly straightforward piece of information - now. Computers can be infuriating. When they are up and running properly, they can save time and help you to be more productive. When something goes wrong, they can be extremely frustrating. Once you have called in someone else to fix your problem, it is often apparent that the answer to your problem was only a few keystrokes away. This book aims at supplying you with small chunks of information that can aid your productivity, get you out of awkward corners and help you to become more at home with your Pc. It has been my experience - as a health care lecturer and as a regular com puter user - that you need to develop a certain baseline of confidence in working with them.
Computer Research Center Users Guide
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Author : Louisiana State University and Agricultural and Mechanical College. Computer Research Center
language : en
Publisher:
Release Date : 1973*
Computer Research Center Users Guide written by Louisiana State University and Agricultural and Mechanical College. Computer Research Center and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1973* with Electronic digital computers categories.
How To Write A Computer Manual
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Author : Jonathan Price
language : en
Publisher: Benjamin-Cummings Publishing Company
Release Date : 1984
How To Write A Computer Manual written by Jonathan Price and has been published by Benjamin-Cummings Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1984 with Computers categories.
"How to Communicate Technical Information: " ò Discusses easy-to-follow and user-friendly ways of organizing information. ò Demonstrates how to use the art to communicate context, multiple options and results. ò Offers new ways to present
A Guide To Computer User Support
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Author : Fred Beisse
language : en
Publisher:
Release Date : 1999
A Guide To Computer User Support written by Fred Beisse and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Business & Economics categories.
Developed with the input of industry advisors, this book emphasizes problem-solving and communications skills in addition to technical coverage.
The Computer User S Survival Guide
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Author : Joan Stigliani
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 1995-10-01
The Computer User S Survival Guide written by Joan Stigliani and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995-10-01 with Computers categories.
You probably suspect, on some level, that computers might be hazardous to your health. You might vaguely remember a study that you read years ago about miscarriages being more frequent for data entry operators. Or you might have run into a co-worker wearing splints and talking ominously about Workers' Comp insurance. Or you might notice that when you use a computer too long, you get stiff and your eyes get dry.But who wants to worry about such things? Surely, the people wearing splints must be malingerers who don't want to work? Surely, the people who design keyboards and terminals must be working to change their products if they are unsafe? Surely, so long as you're a good worker and keep your mind on your job, nothing bad will happen to you?The bad news is: You can be hurt by working at a computer. The good news is that many of the same factors that pose a risk to you are within your own control. You can take action on your own to promote your own health -- whether or not your terminal manufacturer, keyboard designer, medical provider, safety trainer, and boss are working diligently to protect you.The Computer User's Survival Guide looks squarely at all the factors that affect your health on the job, including positioning, equipment, work habits, lighting, stress, radiation, and general health.Through this guide you will learn: a continuum of neutral postures that you can at utilize at different work tasks how radiation drops off with distance and what electrical equipment is responsible for most exposure how modern office lighting is better suited to working on paper than on a screen, and what you can do to prevent glare simple breathing techniques and stretches to keep your body well oxygenated and relaxed, even when you sit all day how reading from a screen puts unique strains on your eyes and what kind of vision breaks will keep you most productive and rested what's going on "under the skin" when your hands and arms spend much of the day mousing and typing, and how you can apply that knowledge to prevent overuse injuries The Computer User's Survival Guide is not a book of gloom and doom. It is a guide to protecting yourself against health risks from your computer, while boosting your effectiveness and your enjoyment of work.