Control The Conversation
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The Challenger Sale
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Author : Matthew Dixon
language : en
Publisher: Penguin UK
Release Date : 2012-10-01
The Challenger Sale written by Matthew Dixon and has been published by Penguin UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-01 with Business & Economics categories.
THE INTERNATIONAL BESTSELLER: OVER HALF A MILLION COPIES SOLD Matthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. Challenge them! What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. Matthew Dixon, Brent Adamson, and their colleagues at CEB have studied the performance of thousands of sales reps worldwide. Their conclusion? The best salespeople don't just build relationships with customers. They challenge them. Any sales rep, once equipped with the tools in this book, can drive higher levels of customer loyalty and, ultimately, greater growth. And this book will help them get there. ______________ 'If you wish to become a better sales person, buy and read this book and when you have finished buy The Challenger Customer and read that!' Amazon Reader Review 'I have been in enterprise software sales for 6 years and can relate to so many scenarios described in the book. I have already noticed significant results and improvements' Amazon Reader Review
Stop The Runaway Conversation
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Author : Michael D. Sedler
language : en
Publisher: Chosen Books
Release Date : 2001-06
Stop The Runaway Conversation written by Michael D. Sedler and has been published by Chosen Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-06 with Language Arts & Disciplines categories.
An eye-opening look at the sin of gossip and what to do about it.
Conversations
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Author : Ivan S. Farber
language : en
Publisher: Legacyone
Release Date : 2018-11-22
Conversations written by Ivan S. Farber and has been published by Legacyone this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-22 with Business & Economics categories.
If you have to influence others through conversations, you will benefit from the ten important lessons in this book. You'll get a clear formula for success, practical advice and valuable ideas that you can apply right away. This book will reshape how you interact with your clients and colleagues and give you newfound power and ease in your career and important communications. There is no skill more important than the ability to be effective in your conversations.
The Challenger Customer
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Author : Matthew Dixon
language : en
Publisher: Penguin UK
Release Date : 2015-09-03
The Challenger Customer written by Matthew Dixon and has been published by Penguin UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-09-03 with Business & Economics categories.
From the authors of the internationally-bestselling business classic The Challenger Sale 'A handbook of practices that will help you get into your customers' heads, deliver good value, and win the sale' Daniel H. Pink, author of To Sell is Human and Drive --------------------------------------------------------------- In The Challenger Sale, Matthew Dixon and Brent Adamson overturned decades of conventional wisdom with a bold new approach to sales. Now they reveal something even more surprising: the highest-performing sales teams don't focus on friendly, attentive customers. Instead, they target challenger customers. Challenger customers are sceptical, less interested in meeting and ultimately indifferent as to who wins the deal. But they also have the credibility, persuasive skill and will to challenge the status quo that will get a deal to the finish line far more often than customers who are easier to connect with. Based on new research from thousands of B2B marketers, sellers and buyers around the world, The Challenger Customer shows you how to find these 'mobilizers' and equip them with the tools to effectively challenge their own organizations on your behalf. This ground-breaking book is the blueprint you need to make the sale again and again.
Difficult Conversations
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Author : Douglas Stone
language : en
Publisher: Penguin
Release Date : 2023-08-22
Difficult Conversations written by Douglas Stone and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-08-22 with Psychology categories.
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Crucial Conversations Tools For Talking When Stakes Are High Second Edition
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Author : Kerry Patterson
language : en
Publisher: McGraw Hill Professional
Release Date : 2011-09-16
Crucial Conversations Tools For Talking When Stakes Are High Second Edition written by Kerry Patterson and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-16 with Business & Economics categories.
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Topics Of Conversation
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Author : Miranda Popkey
language : en
Publisher: Vintage
Release Date : 2020-01-07
Topics Of Conversation written by Miranda Popkey and has been published by Vintage this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-07 with Fiction categories.
A compact tour de force about sex, violence, and self-loathing from a ferociously talented new voice in fiction, perfect for fans of Sally Rooney, Rachel Cusk, Lydia Davis, and Jenny Offill. “Shrewd and sensual, Popkey's debut carries the scintillating charge of a long-overdue girls' night." —O, The Oprah Magazine A Best Book of the Year by TIME, Esquire, Real Simple, Marie Claire, Glamor, Bustle, and more Composed almost exclusively of conversations between women—the stories they tell each other, and the stories they tell themselves—Topics of Conversation careens through twenty years in the life of an unnamed narrator hungry for experience and bent on upending her life. In exchanges about shame and love, infidelity and self-sabotage, Popkey touches upon desire, disgust, motherhood, loneliness, art, pain, feminism, anger, envy, and guilt. Edgy, wry, and written in language that sizzles with intelligence and eroticism, this novel introduces an audacious and immensely gifted new novelist.
Find Out Anything From Anyone Anytime
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Author : James O. Pyle
language : en
Publisher: Red Wheel/Weiser
Release Date : 2014-01-20
Find Out Anything From Anyone Anytime written by James O. Pyle and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-20 with Self-Help categories.
“A new book by an army intelligence interrogator could help you get the answers to your most pressing questions.” —Time The secret to finding out anything you want to know is amazingly simple: Ask good questions. Most people trip through life asking bad questions—of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in questioning, such as journalists and lawyers, commonly ask questions that get partial or misleading answers. People in any profession will immediately benefit by developing the skill and art of good questioning. Find Out Anything From Anyone, Anytime will give you the power to: Identify and practice good questioning techniques Recognize types of questions to avoid Know the questions required when hearing unconfirmed reports or gossip Practice good listening techniques and exploit all leads Determine when and how to control the conversation Gain real expertise fast Within professional interrogation circles, author James Pyle is known as a strategic debriefer—meaning there is no one around him more skilled at asking questions and getting answers. He has been training other interrogators in questioning techniques since 1989. “With his style of questioning alone, Jim Pyle can get more information than most other interrogators using multiple techniques.” —Gregory Hartley, co-author of How to Spot a Liar
Radical Candor
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Author : Kim Scott
language : en
Publisher: Pan Macmillan
Release Date : 2017-03-23
Radical Candor written by Kim Scott and has been published by Pan Macmillan this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-23 with Business & Economics categories.
A practical guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, Radical Candor shows you how to be successful while retaining your integrity and humanity. From Kim Scott, former manager at Google and Apple, and CEO coach to Silicon Valley. 'Radical Candor will help you build, lead, and inspire teams to do the best work of their lives' Sheryl Sandberg, author of Lean In A New York Times and Wall Street Journal bestseller If you don't have anything nice to say then don't say anything at all . . . right? While this advice may work for home life, as Kim Scott has seen first hand, it is a disaster when adopted by managers in the work place. Scott earned her stripes as a highly successful manager at Google before moving to Apple where she developed a class on optimal management. Radical Candor draws directly on her experiences at these cutting edge companies to reveal a new approach to effective management that delivers huge success by inspiring teams to work better together by embracing fierce conversations. Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism – delivered to produce better results and help your employees develop their skills and increase success. Great bosses have a strong relationship with their employees, and Scott has identified three simple principles for building better relationships with your employees: Make it personal Get stuff done Understand why it matters Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people love both their work and their colleagues, and are motivated to strive to ever greater success. 'If you manage people - whether it be 1 person or a 1,000 - you need Radical Candor. Now' – Daniel H. Pink, author of the New York Times bestseller Drive Featuring a new preface, afterword and Radically Candid Performance Review Bonus Chapter, the fully revised & updated edition of Radical Candor is packed with even more guidance to help you improve your relationships at work.
Difficult Conversations
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Author : Douglas Stone
language : en
Publisher: Gardners Books
Release Date : 2000
Difficult Conversations written by Douglas Stone and has been published by Gardners Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Psychology categories.
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.