Digitale Dienstleistungsinnovationen
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Digitale Dienstleistungsinnovationen
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Author : Volker Stich
language : de
Publisher: Springer-Verlag
Release Date : 2019-08-27
Digitale Dienstleistungsinnovationen written by Volker Stich and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-08-27 with Technology & Engineering categories.
Dieser Herausgeberband stellt Grundlagen und unternehmensspezifische Anwendungsbeispiele digitaler Dienstleistungsinnovationen vor, die in 23 Verbundforschungsprojekten der BMBF-Förderlinie “Dienstleistungsinnovation durch Digitalisierung“ entwickelt worden sind. Zunächst werden neue Methoden für die Entwicklung digitaler, datenbasierter Dienstleistungen vermittelt und anhand von Umsetzungsbeispielen veranschaulicht. Dabei wird beispielsweise der Vergleich von klassischen Methoden des Service Engineerings mit neuen agilen Vorgehensweisen gezogen. Darauf aufbauend werden Potenziale digitaler und virtualisierter Dienstleistungsprozesse aufgezeigt. Darüber hinaus wird die unternehmensinterne Transformation durch digitale Dienstleistungen untersucht, indem übergeordnete Muster der Veränderungen betrachtet und Leitlinien für die erfolgreiche Transformation ausgearbeitet werden. Schließlich werden Veränderungen im Markt durch das zunehmende Angebot von digitalen Dienstleistungen beleuchtet und strategische Erfolgsfaktoren für die Digitalisierung der Kundenschnittstelle in Dienstleistungssystemen herausgearbeitet. Der Herausgeberband vermittelt Fachexperten und Entscheidungsträgern in Unternehmen somit neuestes Methodenwissen, erfolgreiche Anwendungsbeispiele sowie einen klaren Navigationsrahmen für die Einführung und das Management innovativer, digitaler Dienstleistungen.
Dienstleistungsinnovationen Durch Digitalisierung
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Author : Daniel Beverungen
language : de
Publisher: Springer Gabler
Release Date : 2021-10-26
Dienstleistungsinnovationen Durch Digitalisierung written by Daniel Beverungen and has been published by Springer Gabler this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-26 with Business & Economics categories.
Dieses Buch stellt neue Geschäftsmodelle und Methoden vor, mit denen Dienstleistungsinnovationen durch den Einsatz digitaler Technologien erfolgreich umgesetzt werden. Ein Schwerpunkt des zweiten Bandes sind neue Methoden für die digitale Transformation von Dienstleistungsprozessen in der Industrie, Logistik und Gesundheitsbranche. Das Buch stellt dabei auch besondere Herausforderungen und Lösungen für die digitale Transformation kleiner und mittlerer Unternehmen (KMU) vor und zeigt, wie dort neue Geschäftsmodelle umgesetzt werden. Die Entwicklung und Nutzung digitaler Plattformen stellt abschließend eine spezifische Perspektive auf neue Kooperationsformen in Wertschöpfungsnetzwerken dar. Zahlreiche Umsetzungsbeispiele zeigen konkret und praxisnah auf, wie Unternehmen digitale Geschäftsmodelle selbst entwickeln, neue Methoden sicher anwenden und Dienstleistungsinnovationen erfolgreich realisieren können.
Dienstleistungsinnovationen Durch Digitalisierung
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Author : Daniel Beverungen
language : de
Publisher: Springer Gabler
Release Date : 2021-02-05
Dienstleistungsinnovationen Durch Digitalisierung written by Daniel Beverungen and has been published by Springer Gabler this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-02-05 with Business & Economics categories.
Dieses Buch stellt neue Geschäftsmodelle und Methoden vor, mit denen Dienstleistungsinnovationen durch den Einsatz digitaler Technologien erfolgreich umgesetzt werden. Schwerpunkte des ersten Bandes sind neuartige Methoden zur Entwicklung und Einführung von Dienstleistungsinnovationen, die Gestaltung dienstleistungsorientierter Geschäftsmodelle in industriellen Anwendungsszenarien sowie die Planung und Umsetzung modularer und mobiler Softwarelösungen für digitale Dienstleistungssysteme. Zahlreiche Umsetzungsbeispiele zeigen konkret und praxisnah auf, wie Unternehmen digitale Geschäftsmodelle selbst entwickeln, neue Methoden sicher anwenden und Dienstleistungsinnovationen erfolgreich realisieren.
Digital Entrepreneurship
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Author : Mariusz Soltanifar
language : en
Publisher: Springer Nature
Release Date : 2020-11-13
Digital Entrepreneurship written by Mariusz Soltanifar and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-13 with Business & Economics categories.
This open access book explores the global challenges and experiences related to digital entrepreneurial activities, using carefully selected examples from leading companies and economies that shape world business today and tomorrow. Digital entrepreneurship and the companies steering it have an enormous global impact; they promise to transform the business world and change the way we communicate with each other. These companies use digitalization and artificial intelligence to enhance the quality of decisions and augment their business and customer operations. This book demonstrates how cloud services are continuing to evolve; how cryptocurrencies are traded in the banking industry; how platforms are created to commercialize business, and how, taken together, these developments provide new opportunities in the digitalized era. Further, it discusses a wide range of digital factors changing the way businesses operate, including artificial intelligence, chatbots, voice search, augmented and virtual reality, as well as cyber threats and data privacy management. “Digitalization mirrors the Industrial Revolution’s impact. This book provides a complement of perspectives on the opportunities emanating from such a deep seated change in our economy. It is a comprehensive collection of thought leadership mapped into a very useful framework. Scholars, digital entrepreneurs and practitioners will benefit from this timely work.” Gina O’Connor, Professor of Innovation Management at Babson College, USA “This book defines and delineates the requirements for companies to enable their businesses to succeed in a post-COVID19 world. This book deftly examines how to accomplish and achieve digital entrepreneurship by leveraging cloud computing, AI, IoT and other critical technologies. This is truly a unique “must-read” book because it goes beyond theory and provides practical examples.” Charlie Isaacs, CTO of Customer Connection at Salesforce.com, USA "This book provides digital entrepreneurs useful guidance identifying, validating and building their venture. The international authors developed new perspectives on digital entrepreneurship that can support to create impact ventures.” Felix Staeritz, CEO FoundersLane, Member of the World Economic Forum Digital Leaders Board and bestselling author of FightBack, Germany
Digital Business Models In Industrial Ecosystems
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Author : Kai-Ingo Voigt
language : en
Publisher: Springer Nature
Release Date : 2021-10-20
Digital Business Models In Industrial Ecosystems written by Kai-Ingo Voigt and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-20 with Business & Economics categories.
In recent years, digital business models have frequently been the subject of academic and practical discourse. The increasing interconnectivity across the entire supply chain, which is subsumed under the term Industry 4.0, can unlock even farther-reaching potentials for digital business models, affecting entire supply chains and ecosystems. This book examines the specific challenges and obstacles that supply chain and ecosystem management poses with regard to the development of digital business models. The top-quality contributions gathered here focus on the successful implementation of Industry 4.0 in digital business models for industrial organizations in a European context, making the book a valuable asset for researchers and practitioners alike.
Designing For Digital Transformation Co Creating Services With Citizens And Industry
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Author : Sara Hofmann
language : en
Publisher: Springer Nature
Release Date : 2020-12-01
Designing For Digital Transformation Co Creating Services With Citizens And Industry written by Sara Hofmann and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-01 with Computers categories.
This book constitutes the thoroughly refereed proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2020, held in Kristiansand, Norway, in December 2020. The 28 revised full research papers included in the volume together with 7 research-in-progress papers and 9 prototype papers, were carefully reviewed and selected from 93 submissions. They are organized in the following topical sections: digital public services; data science; design principles; methodology; platforms and networks; and service science. Due to the Corona pandemic this event was held virtually.
Advances In Production Management Systems The Path To Digital Transformation And Innovation Of Production Management Systems
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Author : Bojan Lalic
language : en
Publisher: Springer Nature
Release Date : 2020-08-25
Advances In Production Management Systems The Path To Digital Transformation And Innovation Of Production Management Systems written by Bojan Lalic and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-25 with Computers categories.
The two-volume set IFIP AICT 591 and 592 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2020, held in Novi Sad, Serbia, in August/September 2020. The 164 papers presented were carefully reviewed and selected from 199 submissions. They discuss globally pressing issues in smart manufacturing, operations management, supply chain management, and Industry 4.0. The papers are organized in the following topical sections: Part I: advanced modelling, simulation and data analytics in production and supply networks; advanced, digital and smart manufacturing; digital and virtual quality management systems; cloud-manufacturing; cyber-physical production systems and digital twins; IIOT interoperability; supply chain planning and optimization; digital and smart supply chain management; intelligent logistics networks management; artificial intelligence and blockchain technologies in logistics and DSN; novel production planning and control approaches; machine learning and artificial intelligence; connected, smart factories of the future; manufacturing systems engineering: agile, flexible, reconfigurable; digital assistance systems: augmented reality and virtual reality; circular products design and engineering; circular, green, sustainable manufacturing; environmental and social lifecycle assessments; socio-cultural aspects in production systems; data-driven manufacturing and services operations management; product-service systems in DSN; and collaborative design and engineering Part II: the Operator 4.0: new physical and cognitive evolutionary paths; digital transformation approaches in production management; digital transformation for more sustainable supply chains; data-driven applications in smart manufacturing and logistics systems; data-driven services: characteristics, trends and applications; the future of lean thinking and practice; digital lean manufacturing and its emerging practices; new reconfigurable, flexible or agile production systems in the era of industry 4.0; operations management in engineer-to-order manufacturing; production management in food supply chains; gastronomic service system design; product and asset life cycle management in the circular economy; and production ramp-up strategies for product
Smart Service Management
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Author : Maria Maleshkova
language : en
Publisher: Springer Nature
Release Date : 2021-01-26
Smart Service Management written by Maria Maleshkova and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-26 with Computers categories.
This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Furthermore, it gives an overview of the possible implementation architectures and shows how the designed smart services can be realized with specific technologies. Finally, it provides four specific use cases that show how smart services have been realized in practice and what impact they have within the businesses. The first part of the book defines the basic concepts and aims to establish a shared understanding of terms, such as smart services, service systems, smart service systems or cyber-physical systems. On this basis, it provides an analysis of existing work and includes insights on how an organization incorporating smart services could enhance and adjust their management and business processes. The second part on the design of smart services elaborates on what constitutes a successful smart service and describes experiences in the area of interdisciplinary teams, strategic partnerships, the overall service systems and the common data basis. In the third part, technical reference architectures are presented in detail, encompassing topics on the design of digital twins in cyber physical systems, the communication between entities and sensors in the age of Industry 4.0 as well as data management and integration. The fourth part then highlights a number of analytical possibilities that can be realized and that can constitute or be part of smart services, including machine learning and artificial intelligence methods. Finally, the applicability of the introduced design and development method is demonstrated by considering specific real-world use cases. These include services in the industrial and mobility sector, which were developed in direct cooperation with industry partners. The main target audience of this book is industry-focused readers, especially practitioners from industry, who are involved in supporting and managing digital business. These include professionals working in business development, product management, strategy, and development, ranging from middle management to Chief Digital Officers. It conveys all the basics needed for developing smart services and successfully placing them on the market by explaining technical aspects as well as showcasing practical use cases.
Innovation Through Information Systems
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Author : Frederik Ahlemann
language : en
Publisher: Springer Nature
Release Date : 2021-10-15
Innovation Through Information Systems written by Frederik Ahlemann and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-15 with Computers categories.
This book presents the current state of research in information systems and digital transformation. Due to the global trend of digitalization and the impact of the Covid 19 pandemic, the need for innovative, high-quality research on information systems is higher than ever. In this context, the book covers a wide range of topics, such as digital innovation, business analytics, artificial intelligence, and IT strategy, which affect companies, individuals, and societies. This volume gathers the revised and peer-reviewed papers on the topic "Domain" presented at the International Conference on Information Systems, held at the University of Duisburg-Essen in 2021.
Harnessing Novel Forms Of Work Organization Design Knowledge On Crowdworking Platform Systems
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Author : Volkmar Mrass
language : en
Publisher: BoD – Books on Demand
Release Date : 2021-01-01
Harnessing Novel Forms Of Work Organization Design Knowledge On Crowdworking Platform Systems written by Volkmar Mrass and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-01 with Business & Economics categories.
The digitalization is currently fundamentally changing our world of work. One important trend in this context is the “platform economy”, with crowdworking platforms as an increasingly relevant platform type. Many of these crowdworking platforms and their surrounding work systems including participants, nformation, technologies, as well as processes and activities, are comparatively new and often designed incrementally. What is currently still lacking is systematic knowledge about the efficient design of such crowdworking platform systems (CWPS). This dissertation provides such design knowledge in the form of a nascent design theory. One important focus lies on the question how such CWPS should be designed to also use this novel form of work organization for more complex work. This dissertation furthermore shows how a close interlinking of external crowds and internal employees of an organization helps to harness the advantages of crowdworking while at the same time mitigates its disadvantages.