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Fast Food Fast Talk


Fast Food Fast Talk
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Fast Food Fast Talk


Fast Food Fast Talk
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Author : Robin Leidner
language : en
Publisher: Univ of California Press
Release Date : 1993-08-04

Fast Food Fast Talk written by Robin Leidner and has been published by Univ of California Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-08-04 with Political Science categories.


Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. Learning how to sell life insurance at a large midwestern firm, she is coached on exactly what to say, how to stand, when to make eye contact, and how to build up Positive Mental Attitude by chanting "I feel happy! I feel terrific!" Leidner's fascinating report from the frontlines of two major American corporations uncovers the methods and consequences of regulating workers' language, looks, attitudes, ideas, and demeanor. Her study reveals the complex and often unexpected results that come with the routinization of service work. Some McDonald's workers resent the constraints of prescribed uniforms and rigid scripts, while others appreciate how routines simplify their jobs and give them psychological protection against unpleasant customers. Combined Insurance goes further than McDonald's in attempting to standardize the workers' very selves, instilling in them adroit maneuvers to overcome customer resistance. The routinization of service work has both poignant and preposterous consequences. It tends to undermine shared understandings about individuality and social obligations, sharpening the tension between the belief in personal autonomy and the domination of a powerful corporate culture. Richly anecdotal and accessibly written, Leidner's book charts new territory in the sociology of work. With service sector work becoming increasingly important in American business, her timely study is particularly welcome.



Fast Food Fast Track


Fast Food Fast Track
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Author : Jennifer Talwar
language : en
Publisher: Routledge
Release Date : 2018-03-05

Fast Food Fast Track written by Jennifer Talwar and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-05 with Social Science categories.


Praise for Fast Food, Fast Track "A fine ethnography with both theoretical and advocative significance, representing the best qualitative sociology." — Choice "Explores the intimate realities and behind-the-scenes exchanges of a multiethnic work force serving the typical American meal. Through a lively narrative and insightful stories, Jennifer Parker Talwar gives a full sense of what it's like to live in both a global economy and a local culture." —Sharon Zukin, author of The Cultures of Cities No longer just pocket money for American teens, wages paid by multinational fast-food chains are going to a new generation of order-takers, burger-flippers, and basket-fryers—newly arrived immigrants hailing from China, the Caribbean, Latin America, and India, a colorful sea of faces has taken its place behind one of the most ubiquitous American business institutions—the fast-food counter. They have become a vital link between the growing service sector in our cities' ethnic enclaves and the multi-billion dollar global fast-food industry. For four years, sociologist Jennifer Parker Talwar went behind the counter herself and listened to immigrant fast-food workers in New York City's ethnic communities. They talked about balancing their low-paying jobs and monotonous daily reality with keeping the faith that these very jobs could be the first step on the path to the American Dream. In this original and compelling work of ethnography, Talwar shows that contrary to those arguing that the fast-food industry only represents an increasing homogenization of the American workforce, fast-food chains in immigrant communities must and do adapt to their surroundings.



Fast Food


Fast Food
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Author : John A. Jakle
language : en
Publisher: JHU Press
Release Date : 2002

Fast Food written by John A. Jakle and has been published by JHU Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Architecture categories.


The authors contemplate the origins, architecture and commercial growth of wayside eateries in the US over the past 100 years. Fast Food examines the impact of the automobile on the restaurant business and offers an account of roadside dining.



Fast Food Nation


Fast Food Nation
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Author : Eric Schlosser
language : en
Publisher: Houghton Mifflin Harcourt
Release Date : 2012

Fast Food Nation written by Eric Schlosser and has been published by Houghton Mifflin Harcourt this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.


An exploration of the fast food industry in the United States, from its roots to its long-term consequences.



Working In China


Working In China
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Author : Ching Kwan Lee
language : en
Publisher: Routledge
Release Date : 2006-10-03

Working In China written by Ching Kwan Lee and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-10-03 with Political Science categories.


After a quarter of a century of market reform, China has become the workshop of the world and the leading growth engine of the global economy. Its immense labour force accounts for some twenty-nine per cent of the world's total labour pool but all too little is known about Chinese labour beyond the image of workers toiling under appalling sweatshop conditions for extremely low wages. Working in China introduces the lived experiences of labour in a wide range of occupations and work settings. The chapters of this book cover professional employees such as engineers and lawyers, service workers such as bar hostesses, domestic maids and hotel workers, and industrial workers in a variety of factories. The mosaic of human faces, organizational dynamics and workers' voices presented in the book reflect the complexity of changes and challenges taking place in the Chinese workplace today. Based on extraordinary and thorough field research, this book will have a wide readership at undergraduate level and beyond, appealing to students and scholars from a myriad of disciplines including Chinese studies, labour studies, sociology and political economy.



The Mcdonaldization Of Society


The Mcdonaldization Of Society
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Author : George Ritzer
language : en
Publisher: SAGE Publications
Release Date : 2020-12-10

The Mcdonaldization Of Society written by George Ritzer and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-10 with Social Science categories.


Recipient of a 2021 McGuffey Longevity Award from the Textbook & Academic Authors Association (TAA) The book that made "McDonaldization" part of the lexicon of contemporary sociological theory, read by hundreds of thousands of students, is now in its Tenth Edition. George Ritzer′s seminal work of critical sociology, The McDonaldization of Society, continues to stand as one of the pillars of modern sociological thought. Building on the argument that the fast food restaurant has become the model for the rationalization process today, this book links theory to contemporary life in a globalized world. Ritzer opens our eyes to many current issues and shows how McDonaldization’s principles—efficiency, calculability, predictability, and control—have been applied to other sectors of American society and throughout the world. This new edition continues to shift its focus to how we experience McDonaldization online, the new locus of production and consumption in the digital age.



Big Fat Lies Women Tell Themselves


Big Fat Lies Women Tell Themselves
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Author : Amy Ahlers
language : en
Publisher: New World Library
Release Date : 2011-09-22

Big Fat Lies Women Tell Themselves written by Amy Ahlers and has been published by New World Library this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-22 with Self-Help categories.


Most women have a nonstop chorus of criticism in their heads — voices not unlike those of the mean girls lurking in the hallways and locker rooms of junior high schools everywhere. The grown-up versions of those teenage taunts — such as “But taking care of myself is sel?sh” and “The world is against me” — zap motivation, sabotage happiness, and keep women in a stressed, “never enough” mind-set. Here, like a best buddy and street-wise big sister, coach Amy Ahlers helps women talk back. Her witty, wise, and cut-to-the-chase format arms women with the “Take that!” insights they wish they had handy when someone puts them down — even if that someone is the person in the mirror. Ahlers doesn’t offer long-winded self-therapy or simplistic happy talk; she serves up straight talk that helps women know, feel, and tell themselves the truths that can transform their deepest inner thoughts — and their lives.



The Business Of Food


The Business Of Food
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Author : Gary Allen
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2007-10-30

The Business Of Food written by Gary Allen and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-10-30 with Social Science categories.


The business of food and drink is for better and worse the business of our nation and our planet, and to most consumers how it works remains largely a mystery. This encyclopedia takes readers as consumers behind the scenes of the food and drink industries. The contributors come from a wide range of fields, and the scope of this encyclopedia is broad, covering from food companies and brands to the environment, health, science and technology, culture, finance, and more. The more than 150 essay entries also cover those issues that have been and continue to be of perennial importance. Historical context is emphasized and the focus is mainly on business in the United States. Most entries include Further Reading. The frontmatter includes an Alphabetical List of Entries and a Topical List of Entries to allow the reader to quickly find subjects of interest. Numerous cross-references in the entries and blind entries provide other search strategies. The person and subject index is another in-depth search tool. Sample entries: Advertising, Agribusiness, Altria, Animal Rights, Betty Crocker, Celebrity Chefs, Chain Restaurants, Commodities Exchange, Cooking Technology, Culinary Tourism, Eco-terrorism, Environmental Protection Agency, Ethnic Food Business, European Union, Flavors and Fragrances, Food Safety, Food Service Industry, Genetic Engineering, Internet, Labor and Labor Unions, Marketing to Children, McDonald's, Meat Packing, North American Free Trade Agreement, Nutrition Labeling, Organic Foods, Poultry Industry, Slow Food, SPAM, Television, Trader Joe's, Tupperware, TV Dinners, Whole Foods, Williams-Sonoma, Wine Business



Making Women Pay


Making Women Pay
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Author : Smitha Radhakrishnan
language : en
Publisher: Duke University Press
Release Date : 2021-10-25

Making Women Pay written by Smitha Radhakrishnan and has been published by Duke University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-25 with Social Science categories.


In Making Women Pay, Smitha Radhakrishnan explores India's microfinance industry, which in the past two decades has come to saturate the everyday lives of women in the name of state-led efforts to promote financial inclusion and women's empowerment. Despite this favorable language, Radhakrishnan argues, microfinance in India does not provide a market-oriented development intervention, even though it may appear to help women borrowers. Rather, this commercial industry seeks to extract the maximum value from its customers through exploitative relationships that benefit especially class-privileged men. Through ethnography, interviews, and historical analysis, Radhakrishnan demonstrates how the unpaid and underpaid labor of marginalized women borrowers ensures both profitability and symbolic legitimacy for microfinance institutions, their employees, and their leaders. In doing so, she centralizes gender in the study of microfinance, reveals why most microfinance programs target women, and explores the exploitative implications of this targeting.



Sociology Of Work


Sociology Of Work
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Author : Vicki Smith
language : en
Publisher: SAGE Publications
Release Date : 2013-05-16

Sociology Of Work written by Vicki Smith and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-16 with Business & Economics categories.


The simple act of going to work every day is an integral part of all societies across the globe. It is an ingrained social contract: we all work to survive. But it goes beyond physical survival. Psychologists have equated losing a job with the trauma of divorce or a family death, and enormous issues arise, from financial panic to sinking self-esteem. Through work, we build our self-identity, our lifestyle, and our aspirations. How did it come about that work dominates so many parts of our lives and our psyche? This multi-disciplinary encyclopedia covers curricular subjects that seek to address that question, ranging from business and management to anthropology, sociology, social history, psychology, politics, economics, and health. Features & Benefits: International and comparative coverage. 335 signed entries, A-to-Z, fill 2 volumes in print and electronic formats. Cross-References and Suggestions for Further Readings guide readers to additional resources. A Chronology provides students with historical perspective of the sociology of work. In the electronic version, the comprehensive Index combines with the Cross-References and thematic Reader′s Guide themes to provide robust search-and-browse capabilities.