Fidelizar O Cliente Voc S A

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Fidelizar O Cliente Voc S A

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Author :
language : pt-BR
Publisher: NBL Editora
Release Date : 2000

Fidelizar O Cliente Voc S A written by and has been published by NBL Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with categories.

Resolvendo Conflitos Voc S A

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Author : Alan Fowler
language : pt-BR
Publisher: NBL Editora
Release Date : 2001

Resolvendo Conflitos Voc S A written by Alan Fowler and has been published by NBL Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with categories.

A entrevista de caráter disciplinar; Preparação para a entrevista; Como conduzir a entrevista: o procedimento; Como conduzir a entrevista: as técnicas envolvidas; Decidindo o que deve ser feito; Como comunicar sua decisão; Pontos principais.

Assertividade Voc S A

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Author : Terry Gillen
language : pt-BR
Publisher: NBL Editora
Release Date : 2001

Assertividade Voc S A written by Terry Gillen and has been published by NBL Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with categories.

Entendendo a assertividade; Por que nos comportamos dessa ou daquela maneira; Como pensar assertivamente; Como agir assertivamente; Seu plano de ação.

Como Fazer Reuni Es Produtivas Voc S A

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Author : Patrick Forsyth
language : pt-BR
Publisher: NBL Editora
Release Date : 2001

Como Fazer Reuni Es Produtivas Voc S A written by Patrick Forsyth and has been published by NBL Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with categories.

Como Falar Ao Telefone Voc S A

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Author : Patrick Forsyth
language : pt-BR
Publisher: NBL Editora
Release Date : 2001

Como Falar Ao Telefone Voc S A written by Patrick Forsyth and has been published by NBL Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with categories.

Princípios básicos; Fazendo a voz trabalhar por você; Atendimento ao cliente; Lidando com as reclamações; Intenções especiais.

Aprendendo A Perguntar Voc S A

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Author : Ian Mackay
language : pt-BR
Publisher: NBL Editora
Release Date : 2001

Aprendendo A Perguntar Voc S A written by Ian Mackay and has been published by NBL Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with categories.

Perguntas abertas; Perguntas fechadas; Perguntas contraproducentes.

Aprendendo A Aprender Voc S A

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Author : Alan Mumford
language : pt-BR
Publisher: NBL Editora
Release Date : 2001

Aprendendo A Aprender Voc S A written by Alan Mumford and has been published by NBL Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with categories.

Marketing

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Author : Rosalind Masterson
language : en
Publisher: SAGE
Release Date : 2014-03-25

Marketing written by Rosalind Masterson and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-25 with Business & Economics categories.

*Winners - British Book Design Awards 2014 in the category Best Use of Cross Media* Get access to an interactive eBook* when you buy the paperback (Print paperback version only, ISBN 9781446296424) Watch the video walkthrough to find out how your students can make the best use of the interactive resources that come with the new edition! With each print copy of the new 3rd edition, students receive 12 months FREE access to the interactive eBook* giving them the flexibility to learn how, when and where they want. An individualized code on the inside back cover of each book gives access to an online version of the text on Vitalsource Bookshelf® and allows students to access the book from their computer, tablet, or mobile phone and make notes and highlights which will automatically sync wherever they go. Green coffee cups in the margins link students directly to a wealth of online resources. Click on the links below to see or hear an example: Watch videos to get a better understanding of key concepts and provoke in-class discussion Visit websites and templates to help guide students’ study A dedicated Pinterest page with wealth of topical real world examples of marketing that students can relate to the study A Podcast series where recent graduates and marketing professionals talk about the day-to-day of marketing and specific marketing concepts For those students always on the go, Marketing an Introduction 3rd edition is also supported by MobileStudy – a responsive revision tool which can be accessed on smartphones or tablets allowing students to revise anytime and anywhere that suits their schedule. New to the 3rd edition: Covers topics such as digital marketing, global marketing and marketing ethics Places emphasis on employability and marketing in the workplace to help students prepare themselves for life after university Fun activities for students to try with classmates or during private study to help consolidate what they have learnt (*interactivity only available through Vitalsource eBook)

Como Tornar Se Um L Der Voc S A

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Author : John Adair
language : pt-BR
Publisher: NBL Editora
Release Date : 2000

Como Tornar Se Um L Der Voc S A written by John Adair and has been published by NBL Editora this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with categories.

Spin Selling

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Author : Neil Rackham
language : en
Publisher: Taylor & Francis
Release Date : 2020-04-28

Spin Selling written by Neil Rackham and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-28 with Business & Economics categories.

True or false? In selling high-value products or services: 'closing' increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection handling is an important skill; open questions are more effective than closed questions. All false, says this provocative book. Neil Rackham and his team studied more than 35,000 sales calls made by 10,000 sales people in 23 countries over 12 years. Their findings revealed that many of the methods developed for selling low-value goods just don‘t work for major sales. Rackham went on to introduce his SPIN-Selling method. SPIN describes the whole selling process: Situation questions Problem questions Implication questions Need-payoff questions SPIN-Selling provides you with a set of simple and practical techniques which have been tried in many of today‘s leading companies with dramatic improvements to their sales performance.