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Friction Reward


Friction Reward
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Friction Reward


Friction Reward
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Author : Richard Hammond
language : en
Publisher: Pearson UK
Release Date : 2019-06-27

Friction Reward written by Richard Hammond and has been published by Pearson UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-27 with Business & Economics categories.


This business book is great for leaders, middle managers and entrepreneurs interested in the following categories; Small Business Entrepreneurship Marketing Strategy Branding Customer Experience Make it easy for customers to choose you; whatever your business, product or service. With customers now subconsciously weighing up their massively expanded options in terms of purchase friction (how easy it is to spend) and shopping reward (the extras inherent to the buying experience); your job is to make it easy for them to choose you. When is high friction bad? Friction includes frustrations like putting a coin in a supermarket trolley lock, too many clicks, and hidden frictions from awkward presentation, process and offer. Reward includes quality of business support, amazing retail environments, even emotional issues such as trust and belonging. When is high friction good? What value do different customers place on friction and reward across different buying scenarios? How can I benchmark against competitors? And, where are the big opportunities and where should we focus effort and resource? How do I market improved experiences to win customers? Friction Reward teaches you how to understand, measure and improve every single possible customer interaction by applying techniques outlined in the book to your customer experiences and organisations. Readers will: Create easier, faster and improved customer experiences by reducing friction and increasing reward. Discover how reducing friction attracts new customers, increases spend from existing ones and gives you a competitive advantage. Understand how the world's leading retailers, B2B sellers and public service providers are winning using these insights. Learn how to apply practical tools and technologies to their own customer and user scenarios both online and in the physical world. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.



Friction Reward


Friction Reward
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Author : Richard Hammond
language : en
Publisher: FT Press
Release Date : 2019-06-19

Friction Reward written by Richard Hammond and has been published by FT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-19 with categories.


This business book is great for leaders, middle managers and entrepreneurs interested in the following categories; Small Business Entrepreneurship Marketing Strategy Branding Customer Experience Make it easy for customers to choose you; whatever your business, product or service. With customers now subconsciously weighing up their massively expanded options in terms of purchase friction (how easy it is to spend) and shopping reward (the extras inherent to the buying experience); your job is to make it easy for them to choose you When is high friction bad? Friction includes frustrations like putting a coin in a supermarket trolley lock, too many clicks, and hidden frictions from awkward presentation, process and offer. Reward includes quality of business support, amazing retail environments, even emotional issues such as trust and belonging. When is high friction good? What value do different customers place on friction and reward across different buying scenarios? How can I benchmark against competitors? And, where are the big opportunities and where should we focus effort and resource? How do I market improved experiences to win customers? Friction Reward teaches you how to understand, measure and improve every single possible customer interaction by applying techniques outlined in the book to your customer experiences and organisations. Readers will: Create easier, faster and improved customer experiences by reducing friction and increasing reward. Discover how reducing friction attracts new customers, increases spend from existing ones and gives you a competitive advantage. Understand how the world's leading retailers, B2B sellers and public service providers are winning using these insights. Learn how to apply practical tools and technologies to their own customer and user scenarios both online and in the physical world.



Smart Retail


Smart Retail
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Author : Richard Hammond
language : en
Publisher: Pearson UK
Release Date : 2017-01-16

Smart Retail written by Richard Hammond and has been published by Pearson UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-01-16 with Business & Economics categories.




Engineering Geology And The Environment


Engineering Geology And The Environment
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Author : Paul G. Marinos
language : en
Publisher: CRC Press
Release Date : 1997

Engineering Geology And The Environment written by Paul G. Marinos and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Technology & Engineering categories.




Emerging Trends In Mobile Robotics


Emerging Trends In Mobile Robotics
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Author : Hideo Fujimoto
language : en
Publisher: World Scientific
Release Date : 2010

Emerging Trends In Mobile Robotics written by Hideo Fujimoto and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Technology & Engineering categories.


This book provides state-of-the-art scientific and engineering research findings and developments in the area of mobile robotics and associated support technologies. The book contains peer reviewed articles presented at the CLAWAR 2010 conference. Robots are no longer confined to industrial manufacturing environments. A great deal of interest is invested in the use of robots outside the factory environment. The CLAWAR conference series, established as a high profile international event, acts as a platform for dissemination of research and development findings and supports such a trend to address the current interest in mobile robotics to meet the needs of mankind in various sectors of the society. These include personal care, public health, and services in the domestic, public and industrial environments. The editors of the book have extensive research experience and publications in the area of robotics in general and in mobile robotics specifically, and their experience is reflected in editing the contents of the book.



Emerging Trends In Mobile Robotics Proceedings Of The 13th International Conference On Climbing And Walking Robots And The Support Technologies For Mobile Machines


Emerging Trends In Mobile Robotics Proceedings Of The 13th International Conference On Climbing And Walking Robots And The Support Technologies For Mobile Machines
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Author : Hiromi Mochiyama
language : en
Publisher: World Scientific
Release Date : 2010-08-23

Emerging Trends In Mobile Robotics Proceedings Of The 13th International Conference On Climbing And Walking Robots And The Support Technologies For Mobile Machines written by Hiromi Mochiyama and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-23 with Technology & Engineering categories.


This book provides state-of-the-art scientific and engineering research findings and developments in the area of mobile robotics and associated support technologies. The book contains peer reviewed articles presented at the CLAWAR 2010 conference. Robots are no longer confined to industrial manufacturing environments. A great deal of interest is invested in the use of robots outside the factory environment. The CLAWAR conference series, established as a high profile international event, acts as a platform for dissemination of research and development findings and supports such a trend to address the current interest in mobile robotics to meet the needs of mankind in various sectors of the society. These include personal care, public health, and services in the domestic, public and industrial environments. The editors of the book have extensive research experience and publications in the area of robotics in general and in mobile robotics specifically, and their experience is reflected in editing the contents of the book.



Biomimetic And Biohybrid Systems


Biomimetic And Biohybrid Systems
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Author : Alexander Hunt
language : en
Publisher: Springer Nature
Release Date : 2022-12-01

Biomimetic And Biohybrid Systems written by Alexander Hunt and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-01 with Computers categories.


This book constitutes the proceedings of the 11th International Conference on Biomimetic and Biohybrid Systems, Living Machines 2022, held as virtual event, in July 19–22, 2022. The conference was held virtually due to the COVID-19 crisis. The 30 full papers and 8 short papers presented were carefully reviewed and selected from 48 submissions. They deal with research on novel life-like technologies inspired by the scientific investigation of biological systems; biomimetics; and research that seeks to interface biological and artificial systems to create biohybrid systems.



Investigation Of The Department Of Justice


Investigation Of The Department Of Justice
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Author : United States. Congress. House. Committee on the Judiciary. Special Subcommittee to Investigate the Department of Justice
language : en
Publisher:
Release Date : 1953

Investigation Of The Department Of Justice written by United States. Congress. House. Committee on the Judiciary. Special Subcommittee to Investigate the Department of Justice and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1953 with categories.




The Fast Future Blur


The Fast Future Blur
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Author : The Fast Future Executive
language : en
Publisher: John Wiley & Sons
Release Date : 2024-05-28

The Fast Future Blur written by The Fast Future Executive and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-28 with Business & Economics categories.


The future blurs strategy, business models, technology, work, and leadership — are you ready? Fast Future Blur provides invaluable insights and strategic frameworks to navigate the complexity of our current period of rapid and radical transformation (‘Fast Future’ phase). Focused on the interconnected nature of the evolution underway, the book serves as an eye-opener for business leaders, providing guidance in understanding this dynamic and complex landscape. Fast Future Blur delves into 12 key areas of change, including platform businesses, regenerative innovation, artificial intelligence, the future of healthcare, the future of work, the future of mobility, blockchain, metaverse, virtual & augmented reality, leadership, agility, fintech, and the impact from 6 inter-connections. With compelling, powerful, and timely insights from the Fast Future Executive faculty — a global consortium of experts and industry leaders, many of whom are associated with the World Economic Forum, top business and technology schools and leading global companies — Fast Future Blur is an essential resource to prepare for the complexities of the future.



The Worldatwork Handbook Of Compensation Benefits And Total Rewards


The Worldatwork Handbook Of Compensation Benefits And Total Rewards
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Author : WorldatWork
language : en
Publisher: John Wiley & Sons
Release Date : 2007-05-04

The Worldatwork Handbook Of Compensation Benefits And Total Rewards written by WorldatWork and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-04 with Business & Economics categories.


Praise for The WorldatWork Handbook of Compensation, Benefits & Total Rewards This is the definitive guide to compensation and benefits for modern HR professionals who must attract, motivate, and retain quality employees. Technical enough for specialists but broad in scope for generalists, this well-rounded resource belongs on the desk of every recruiter and HR executive. An indispensable tool for understanding and implementing the total rewards concept, the WorldatWork Handbook of Compensation, Benefits, and Total Rewards is the key to designing compensation practices that ensure organizational success. Coverage includes: Why the total rewards strategy works Developing the components of a total rewards program Common ways a total rewards program can go wrong Designing and implementing a total rewards program Communicating the total rewards vision Developing a compensation philosophy and package FLSA and other laws that affect compensation Determining and setting competitive salary levels And much more