From Baldrige To The Bottom Line
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From Baldrige To The Bottom Line
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Author : David W. Hutton
language : en
Publisher:
Release Date : 2000
From Baldrige To The Bottom Line written by David W. Hutton and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Total quality management categories.
It's one of the best-kept 'secrets' of the corporate world: for years, leading companies have been quietly using the Baldrige framework-not just to apply for this prestigious award-but to improve their bottom line results. Companies such as IBM, FedEx, and Xerox have been using Baldrige to conduct organizational assessment as a way of driving their improvement efforts. And pioneering organizations in other sectors-such as education, health care and government-are also using assessment to improve their 'bottom line': improved efficiency and better service to students, patients and citizens. Best selling author David Hutton has drawn from his extensive assessment experience to create this in-depth handbook. Hutton not only shows how the assessment process works from a to Z, but also explains how to adapt the process to fit the needs of any organization. Written in a clear and logical style that avoids the use of jargon, From Baldrige to the Bottom Line will help any organization begin their improvement journey, stay on track, and get results. David Hutton has produced another management winner! from Baldrige to the Bottom Line is a 'must have' handbook for anyone interested in learning about or doing quality management system assessments. - Charles Aubrey Vice President, Quality Operations American Express Click here to visit the author's website.
Baldrige In Plain English 2019 2020
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Author : John Vinyard
language : en
Publisher: Quality Press
Release Date : 2019-03-26
Baldrige In Plain English 2019 2020 written by John Vinyard and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-03-26 with Business & Economics categories.
Health Care Understanding the language, meaning and subtle connections of the Baldrige framework can be daunting. Baldrige in Plain English artfully translates this complex model into a useable blueprint to start a journey of becoming more process-honoring! Pattie Skriba, Vice President Advocate Good Samaritan Hospital, 2010 Baldrige Recipient Every successful leader understands the importance of continuous improvement. Baldrige in Plain English allows any leader to quickly gain a general understanding of the Malcolm Baldrige Criteria for Performance Excellence through simple explanations that describe the principles necessary for every organization to achieve excellence. Matt Duke, Senior Vice President San Antonio Methodist Healthcare, 2014 Texas Award for Performance Excellence Recipient Service/Small Business As many years (25 or so) as I have been involved with the Baldrige Framework, I still struggle from time to time as to the meaning of the Baldrige language. Baldrige in Plain English helps me with real simple points to understand the underlying theme and how to apply it to our organization. Lee Butler, Director of Performance Excellence Don Chalmers Ford, 2016 Baldrige Recipient All Sectors These Baldrige resources add great value to both leaders and organizations who are on their Baldrige journey. At Florida Sterling, we appreciate these translations as a way to help organizations demystify the Baldrige language and quite frankly, put the Criteria into plain English. Dione Geiger, President Florida Sterling Council, Southeast Partnership for Business Excellence (Florida and Georgia)
Maximizing The Triple Bottom Line Through Spiritual Leadership
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Author : Louis W. Fry
language : en
Publisher: Stanford University Press
Release Date : 2013-01-09
Maximizing The Triple Bottom Line Through Spiritual Leadership written by Louis W. Fry and has been published by Stanford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-09 with Business & Economics categories.
Maximizing the Triple Bottom Line through Spiritual Leadership draws on the emerging fields of workplace spirituality and spiritual leadership to teach leaders and their constituencies how to develop business models that address issues of ethical leadership, employee well-being, sustainability, and social responsibility without sacrificing profitability, growth, and other metrics of performance excellence. While this text identifies and discusses the characteristics necessary to be a leader, its major focus is on leadership—engaging stakeholders and enabling groups of people to work together in the most meaningful ways. The authors offer real-world examples of for-profit and non-profit organizations that have spiritual leaders and which have implemented organizational spiritual leadership. These cases are based on over ten years of research, supported by the International Institute of Spiritual Leadership, that demonstrates the value of the Spiritual Leadership Balanced Scorecard Business Model presented in the book. "Pracademic" in its orientation, the book presents a general process and tools for implementing the model.
The Executive Guide To Improvement And Change
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Author : G. Dennis Beecroft
language : en
Publisher: Quality Press
Release Date : 2002-11-13
The Executive Guide To Improvement And Change written by G. Dennis Beecroft and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-11-13 with Business & Economics categories.
There are many techniques and a variety of tools available to improve or change an organization, but how do executives and senior management decide which are right for their organizations? The Executive Guide to Improvement and Change is designed to help managers and executives understand the many different approaches to organizational change and improvement. The book explains that there is not one technique that works best for any organization, but rather that the managers and executives need to develop their own strategies with a blending of different methods. The authors share the tools and techniques that they have used to successfully make changes and improvements in their own organizations, which include examples from manufacturing, healthcare, service, government, telecommunications, education, and more. The Executive Guide to Improvement and Change covers a variety of techniques ranging from auditing to teamwork, Six Sigma to Customer Satisfaction, and more. The book will assist executives and managers lead improvement and change initiatives within the organization and the larger business community, as well as educate those who aspire to senior positions of leadership.
Charting Your Course
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Author : John G. Conyers
language : en
Publisher: Quality Press
Release Date : 2003-07-03
Charting Your Course written by John G. Conyers and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-07-03 with Education categories.
Charting Your Course is the story of 2003 Malcolm Baldrige National Quality Award winner Community Consolidated School District 15 of Palatine, Illinois. The book shares the story of the school district’s journey toward continuous improvement as they followed the Baldrige Award Criteria. The authors share both the good and the bad results encountered along the way, allowing the reader to learn from his experiences. The book will help other schools answer the many questions that will inevitably come up as they begin to follow the Baldrige criteria, and will help them avoid making some of the same mistakes. PRAISE FOR CHARTING YOUR COURSE "A case study of the only school district in the state of Illinois to earn the top quality award from the Lincoln Foundation for Business Excellence. Charting Your Course is must reading for superintendents and principals who are serious about achieving organizational excellence. In this straightforward account of a school district seriously embracing the Malcolm Baldrige criteria, the authors detail what worked and what went awry, and offer concrete suggestions on avoiding some of their mistakes."- Dr. Paul D. Houston, Executive Director American Association of School Administrators
Organizational Assessment And Improvement In The Public Sector
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Author : Kathleen M. Immordino
language : en
Publisher: Routledge
Release Date : 2017-09-25
Organizational Assessment And Improvement In The Public Sector written by Kathleen M. Immordino and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-25 with Political Science categories.
Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.
The Eighth Criteria Market Focus
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Author : Bruce May
language : en
Publisher: Lulu.com
Release Date : 2017-02-22
The Eighth Criteria Market Focus written by Bruce May and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-22 with Business & Economics categories.
The Eighth Criteria, Market Focus, is the missing piece in the Baldrige Criteria for Performance excellence. The Eighth Criteria gives marketing professionals the means to improve productivity, overall performance, and helps you create strategic planning processes that lead directly to improvements in bottom line results. The Eighth Criteria can also help overcome the divide that exists between business owners and senior executives who often make critical strategic decisions that directly affect marketing but who fail to effectively communicate these decisions or fully appreciate the role that marketing plays in their own organization.
Journal Of Research Of The National Institute Of Standards And Technology
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Author :
language : en
Publisher:
Release Date : 1996
Journal Of Research Of The National Institute Of Standards And Technology written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Chemistry categories.
Reports NIST research and development in the physical and engineering sciences in which the Institute is active. These include physics, chemistry, engineering, mathematics, and computer sciences. Emphasis on measurement methodology and the basic technology underlying standardization.
Work In America 2 Volumes
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Author : Carl E. Van Horn
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2003-12-15
Work In America 2 Volumes written by Carl E. Van Horn and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-12-15 with Business & Economics categories.
The first comprehensive analysis of work and the workforce in the United States, from the Industrial Revolution to the era of globalization. This comprehensive two-volume reference book is the first to analyze the central role of work and the workforce in U.S. life from the Industrial Revolution through today's information economy. Drawing on a variety of disciplines—economics, public policy, law, human and civil rights, cultural studies, and organizational psychology—its 256 entries examine key events, concepts, institutions, and individuals in labor history. Entries also tackle tough contemporary questions that reflect the conflicts inherent in capitalism. What is the impact of work on families and communities? On minority and immigrant populations? How shall we respond to changing work roles and the growing influence of the transnational corporation? Work in America describes and evaluates attempts to address social and class issues—affirmative action, occupational health and safety, corporate management science, and trade unionism and organized labor—and offers the kind of comprehensive understanding needed to discover workable solutions.
Baldrige Award Winning Quality 17th Edition
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Author : Mark Graham Brown
language : en
Publisher: CRC Press
Release Date : 2008-04-17
Baldrige Award Winning Quality 17th Edition written by Mark Graham Brown and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-17 with Business & Economics categories.
The Definitive Guide to Mastering the Baldrige Award Now in its 17th fully updated edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the nation’s leading business performance award. This exclusive reference guide provides detailed descriptions of the 18 examination items and the 32 areas that comprise the seven major categories. It reveals what examiners look for in each area and provides powerful suggestions to achieve results. By consulting this reference, businesses will acquire the winning knowledge necessary to capture the award.