Implementation Of Total Quality Management
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Implementation Of Total Quality Management
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Author : Erdener Kaynak
language : en
Publisher: Routledge
Release Date : 2013-10-18
Implementation Of Total Quality Management written by Erdener Kaynak and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-18 with Business & Economics categories.
Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.
Implementation Of Total Quality Management A Comprehensive Training Program
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Author : Rolf E. Rogers
language : en
Publisher:
Release Date : 1996
Implementation Of Total Quality Management A Comprehensive Training Program written by Rolf E. Rogers and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with categories.
Implementing Total Quality
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Author : David L. Goetsch
language : en
Publisher:
Release Date : 1995
Implementing Total Quality written by David L. Goetsch and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Kvalitetsstyring categories.
For freshman/sophomore level courses in Industrial Technology, Industrial Management, Manufacturing Technology and Business. A practical new handbook that shows students, step-by-step, how to implement a total quality approach to management in business and industry organizations. Coverage enumerates a 20-step process for implementing a total quality approach...a process that encompasses every element of total quality management in a coherent format that provides a rationale for both the big picture of implementation and the specific details. The text's building block approach includes two master case studies that follow two representative companies through the entire implementation process until one company fails at Total Quality Management and one company succeeds.
Human Dimensions For Total Quality Management
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Author : Nayantara Padhi
language : en
Publisher: Atlantic Publishers & Dist
Release Date : 2005
Human Dimensions For Total Quality Management written by Nayantara Padhi and has been published by Atlantic Publishers & Dist this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Total quality management categories.
The Hunt For Quality Has Become The One And Only One Strategic Force Leading To Organisational Success And Growth In Both National And International Markets In The New Age Of Globalisation. The Organisations, Which Will Succeed, Are Those That Can Uphold A Dedication To Total Quality In Each And Every Organisational Function. In This Perspective, Managing People Effectively And Decorously Has Become More Indispensable Than Before. People Are The Major Basis Of Any Organised Endeavour. No Matter How Sophisticated The Quality Strategy Of The Organisation Is, It Won T Pass With Flying Colours Unless People Are Earnestly Involved And Committed To It. People Are Inexorably The Key To Achieve Quality. The Purpose Of The Present Book Is To Assist The Academics, Researchers, And In Particular Practitioners To Comprehend And Manage People In Their Endeavour To Achieve Quality.The Book Is Based Upon The Research Work Of The Authors On Human Dimension Of Total Quality Management Conducted At Rashtriya Ispat Nigam Limited/Vishakhapatnam Steel Plant, Which Is A Quintessence Of Successful Implementation Of Tqm Programme In The Indian Organisations. It Is A Minutiae Of The Strategic Concepts, Tools And Techniques Of Tqm, And Contemplates The Core Issue Of Tqm And Human Resource Interface. The Thrust Of The Book Is To Look At How Tqm Is Practised In Indian Organisations With An Accentuated Emphasis On The Role Of Hr Professionals And Various Human Factors, Diverse Challenges Brazen Out By Hr Professionals In The Course Of Tqm Implementation Etc. The Presentation Made In This Book, On Its Face, May Appear To Be Limited As It Is Based Upon The Findings Of A Study Carried Out In A Single Organisation. Nevertheless, It Is A Premeditated Attempt To Make A Detailed Inquiry Into The Issue.
Total Quality Management
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Author : V.S.Bagad
language : en
Publisher:
Release Date : 2008
Total Quality Management written by V.S.Bagad and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Total quality management categories.
Definition of quality, Dimensions of quality, Quality planning, Quality costs - Analysis techniques for quality costs, Basic concepts of Total Quality Management, Historical review, Principles of TQM, Leadership Concepts, Role of senior management, Quality council, Quality statements, Strategic planning, Deming philosophy, Barriers to TQM implementation.TQM Principles Customer satisfaction Customer perception of quality, Customer complaints, Service quality, Customer retention, Employee involvement Motivation, Empowerment, Teams, Recognition and reward, Performance appraisal, Benefits, Continuous process improvement Juran trilogy, PDSA cycle, 5S, Kaizen, Supplier partnership Partnering, sourcing, Supplier selection, Supplier rating, Relationship development, Performance measures Basic concepts, Strategy, Performance measure.Statistical Process Control (SPC) The seven tools of quality, Statistical fundamentals Measures of central tendency and dispersion, Population and sample, Normal curve, Control charts for variables and attributes, Process capability, Concept of six sigma, New seven management tools.TQM Tools Benchmarking Reasons to benchmark, Benchmarking process, Quality Function Deployment (QFD) House of quality, QFD process, Benefits, Taguchi quality loss function, Total Productive Maintenance (TPM) Concept, Improvement needs, FMEA Stages of FMEA.Quality Systems Need for ISO 9000 and other quality systems, ISO 9000:2000 quality system Elements, Implementation of quality system, Documentation, Quality auditing, TS 16949, ISO 14000 Concept, Requirements and benefits.
Organizational Excellence Through Total Quality Management Electronic Resource
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Author : H. Lal
language : en
Publisher: New Age International
Release Date : 2008
Organizational Excellence Through Total Quality Management Electronic Resource written by H. Lal and has been published by New Age International this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Total quality management categories.
About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.
Quality Management
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Author : David L. Goetsch
language : en
Publisher: Prentice Hall
Release Date : 2006
Quality Management written by David L. Goetsch and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
This direct, straightforward book provides material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. Up-to-date and comprehensive, it coversallof the elements of total quality, including several that receive little or no attention in other total quality books, enabling readers to understand that in order to compete in the global arena, businesses must achieve consistent peak performance, continual improvement, and maximum competitiveness.Coveringalltopics necessary to total quality management, this book includes: global competitiveness; strategic management; ethics and corporate social responsibility; partnering and strategic alliances; quality culture; customer satisfaction and retention; employee empowerment; leadership; teamwork; communication; education and training; overcoming negativity; the ISO 9000 quality management system; tools and techniques; and implementing total quality management.An excellent handbook for quality managers, directors of quality control, and vice-presidents of quality management.
Total Quality
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Author : Dan Ciampa
language : en
Publisher: Addison Wesley Publishing Company
Release Date : 1992
Total Quality written by Dan Ciampa and has been published by Addison Wesley Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business & Economics categories.
Dan Ciampa's book directly addresses the challenge of making Total Quality work in a practical, no-nonsense way. Total Quality is in demand today, now that companies in every sector are beginning to compete on the basis of quality, not simply cost. With cost a given, product quality is moving from just a challenge to to rapidly assuming the position as the next competitive prerequisite. The companies that will dominate markets in the 1990s and beyond will deliver high-quality, competitively priced products just when the consumer wants them.The vehicle by which those companies will reach that stage is Total Quality, a company-wide effort seeking to install and make permanent a climate where employees will continuously improve their ability to provide on-demand products and services that customers will find of particular value.
Total Quality Management
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Author : P. N. MUKHERJEE
language : en
Publisher: PHI Learning Pvt. Ltd.
Release Date : 2006-10-30
Total Quality Management written by P. N. MUKHERJEE and has been published by PHI Learning Pvt. Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-10-30 with Business & Economics categories.
This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.
Total Quality Management For Engineers
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Author : M Zairi
language : en
Publisher: Elsevier
Release Date : 1991-10-30
Total Quality Management For Engineers written by M Zairi and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991-10-30 with Business & Economics categories.
Written for practitioners and students with an engineering background, this book bridges the gap between their understanding of the techniques of quality control and the wider definition of TQM which is now accepted as a key part of business philosophy. Analyzes the relevance of total quality management (TQM) to changes in the engineering profession in the light of its increased involvement in company practices. It presents a broad picture of TQM and its main aspects and explains why it is considered as the major thrust for future competitiveness.