Institutionalization Of Usability
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Institutionalization Of Ux
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Author : Eric Schaffer
language : en
Publisher: Addison-Wesley
Release Date : 2013-12-11
Institutionalization Of Ux written by Eric Schaffer and has been published by Addison-Wesley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12-11 with Business & Economics categories.
“This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. It’s thorough yet still accessible for the smart businessperson. I’ve been working with user-centered design for over twenty years, and I found myself circling tips and tricks.” –Harley Manning, vice president & research director, customer experience, Forrester Research ”Some argue that the big advances in our impact on user experience will come from better methods or new technologies. Some argue that they will come from earlier involvement in the design and development process. The biggest impact, however, will come as more and more companies realize the benefits of user-centered design and build cultures that embrace it. Eric offers a practical roadmap to get there.” –Arnie Lund, connected experience labs technology leader and human—systems interaction lab manager, GE Global Research “User experience issues are a key challenge for development of increasingly complex products and services. This book provides much-needed insights to help managers achieve their key objectives and to develop more successful solutions.” –Aaron Marcus, president, Aaron Marcus and Associates, Inc. “This handy book should be required reading for any executive champions of change in any development organization making products that demand a compelling user experience. It does an excellent job in laying the foundation for incorporating user experience engineering concepts and best practices into these corporations. In today’s competitive economy, business success will greatly depend on instituting the changes in design methods and thinking that are so clearly and simply put forth in this most practical and useful book.” –Ed Israelski, director, human factors, AbbVie “If you’re tasked with building a user-experience practice in a large organization, this book is for you (and your boss). Informed by years of case studies and consulting experience, Eric Schaffer provides the long view, clearly describing what to expect, what to avoid, and how to succeed in establishing user-centered principles at your company.” –Pat Malecek, former user experience manager, AVP, CUA, A.G. Edwards & Sons, Inc. ”For those of us who have evangelized user experience for so many years, we finally have a book that offers meaningful insights that can only come from years of practical experience in the real world. Here is a wonderful guide for all who wish to make user experience a ‘way of life’ for their companies.” –Feliça Selenko, Ph.D., former principal technical staff member, AT&T “Dr. Schaffer’s mantra is that the main differentiator for companies of the future will be the ability to build practical, useful, usable, and satisfying user experiences. This is a book that provides the road map necessary to allow your organization to achieve these goals.” –Colin Hynes, president, UX Inc. Computer hardware no longer provides a competitive edge. Software has become a broadly shared commodity. A new differentiator has emerged in information technology: user experience (UX). Executives recognize that the customer satisfaction that applications and websites provide directly impacts a company’s stock price. While UX practitioners know how to design usable, engaging applications that create good user experiences, establishing that process on an industrial scale poses critical IT challenges for an organization. How do you build user-centered design into your culture? What infrastructure do you need in order to make UX design faster, cheaper, and better? How do you create the organizational structure and staffing solution that will support UX design over time? Institutionalization of UX shows how to develop a mature, user-centered design practice within an enterprise. Eric Schaffer guides readers step by step through a solid methodology for institutionalizing UX, providing practical advice on the organizational change, milestones, toolsets, infrastructure, staffing, governance, and long-term operations needed to achieve fully mature UX engineering. First published in 2004 as Institutionalization of Usability, this new, expanded edition looks beyond the science of usability to the broader, deeper implications of UX: Once customers can use your applications and websites easily, how does your organization ensure that those engagements are satisfying, engaging, and relevant? Contextual innovation expert Apala Lahiri contributes a new chapter on managing cultural differences for international organizations. Whether you are an executive leading the institutional-ization process, a manager supporting the transition of your organization’s UX practice, or an engineer working on UX issues, this guide will help you build a mature and sustainable practice in UX design.
Institutionalization Of Ux
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Author : Eric Schaffer
language : en
Publisher:
Release Date : 2014
Institutionalization Of Ux written by Eric Schaffer and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with Application software categories.
Promoting Establishing And Institutionalizing Usability Engineering
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Author : Deborah J. Mayhew
language : en
Publisher:
Release Date : 2002
Promoting Establishing And Institutionalizing Usability Engineering written by Deborah J. Mayhew and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Computer software categories.
Mobile Usability How Nokia Changed The Face Of The Mobile Phone
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Author : Christian Lindholm
language : en
Publisher: McGraw Hill Professional
Release Date : 2003-06-22
Mobile Usability How Nokia Changed The Face Of The Mobile Phone written by Christian Lindholm and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-06-22 with Technology & Engineering categories.
When it comes to delivering product design innovations to mobile device users, Nokia is the yardstick by which all others are judged. Now the process and working methods that have enabled Nokia to revolutionize usability are fully explained for the first time in this beautiful, four-color book. Written with insight by two veterans of Nokia's design triumphs (co-author Christian Lindholm was featured in the August 2002 issue of Business 2.0 magazine)this one-of-a-kind reference vividly delivers: * The complete design process, from concept creation to product testing * The future of small interfaces * Usability engineering in practice in the mobile environment * The elements of a Nokia User Interface * First person accounts of the product development cycle Learn the processes that helped Nokia develop the world's most desirable handheld
A Project Guide To Ux Design
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Author : Russ Unger
language : en
Publisher: New Riders
Release Date : 2012-03-23
A Project Guide To Ux Design written by Russ Unger and has been published by New Riders this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-23 with Computers categories.
User experience design is the discipline of creating a useful and usable Web site or application that’s easily navigated and meets the needs of the site owner and its users. There’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That’s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you’ll learn to: Recognize the various roles in UX design, identify stakeholders, and enlist their support Obtain consensus from your team on project objectives Understand approaches such as Waterfall, Agile, and Lean UX Define the scope of your project and avoid mission creep Conduct user research in person or remotely, and document your findings Understand and communicate user behavior with personas Design and prototype your application or site Plan for development, product rollout, and ongoing quality assurance
De Facto Federalism In China Reforms And Dynamics Of Central Local Relations
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Author : Yongnian Zheng
language : en
Publisher: World Scientific
Release Date : 2007-01-23
De Facto Federalism In China Reforms And Dynamics Of Central Local Relations written by Yongnian Zheng and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-01-23 with Political Science categories.
This book is the first attempt to conceptualize China's central-local relations from the behavioral perspective. Although China does not have a federalist system of government, the author believes that, with deepening reform and openness, China's central-local relations is increasingly functioning on federalist principles.Federalism as a functioning system in China is under studied. The author defines the political system existing in China as “de facto federalism”, and provides a detailed analysis of its sources and dynamics in the book. The system is mainly driven by two related factors — inter-governmental decentralization and globalization. While economic decentralization since the 1980s has led to the formation of de facto federalism, globalization since the 1990s has accelerated this process and generated increasingly high pressure on the Chinese leadership to institutionalize de facto federalism by various measures of selective recentralization.
Usability Engineering
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Author : Jakob Nielsen
language : en
Publisher: Morgan Kaufmann
Release Date : 1994-09-23
Usability Engineering written by Jakob Nielsen and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-09-23 with Computers categories.
Executive Summary. What is usability. Generations of user interfaces. The usability engineering lifecycle. Usability heuristics. Usability testing. Usability assessment methods beyond testing. Interface standards. International user interfaces. Future developments. Exercises. Bibliography. Author index. Subject index.
User Experience Management
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Author : Arnie Lund
language : en
Publisher: Elsevier
Release Date : 2011-05-09
User Experience Management written by Arnie Lund and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-09 with Computers categories.
User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future. Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!
People And Computers Xix The Bigger Picture
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Author : Tom McEwan
language : en
Publisher: Springer Science & Business Media
Release Date : 2007-12-20
People And Computers Xix The Bigger Picture written by Tom McEwan and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-12-20 with Computers categories.
As a new medium for questionnaire delivery, the Internet has the potential to revolutionize the survey process. Online (Web-based) questionnaires provide several advantages over traditional survey methods in terms of cost, speed, appearance, flexibility, functionality, and usability [Bandilla et al. 2003; Dillman 2000; Kwak & Radler 2002]. Online-questionnaires can provide many capabilities not found in traditional paper-based questionnaires: they can include pop-up instructions and error messages; they can incorporate links; and it is possible to encode difficult skip patterns making such patterns virtually invisible to respondents. Despite this, and the emergence of numerous tools to support online-questionnaire creation, current electronic survey design typically replicates the look-and-feel of pap- based questionnaires, thus failing to harness the full power of the electronic survey medium. A recent environmental scan of online-questionnaire design tools found that little, if any, support is incorporated within these tools to guide questionnaire design according to best-practice [Lumsden & Morgan 2005]. This paper briefly introduces a comprehensive set of guidelines for the design of online-questionnaires. It then focuses on an informal observational study that has been conducted as an initial assessment of the value of the set of guidelines as a practical reference guide during online-questionnaire design. 2 Background Online-questionnaires are often criticized in terms of their vulnerability to the four standard survey error types: namely, coverage, non-response, sampling, and measurement errors.
The Birth Of The Archive
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Author : Markus Friedrich
language : en
Publisher: University of Michigan Press
Release Date : 2018-02-26
The Birth Of The Archive written by Markus Friedrich and has been published by University of Michigan Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-26 with History categories.
The dynamic but little-known story of how archives came to shape and be shaped by European culture and society