Latest Cisco Unified Contact Center Enterprise 600 460 Examination Questions


Latest Cisco Unified Contact Center Enterprise 600 460 Examination Questions
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Ccna Voice Official Exam Certification Guide 640 460 Iiuc


Ccna Voice Official Exam Certification Guide 640 460 Iiuc
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Author : Jeremy Cioara
language : en
Publisher: Pearson Education
Release Date : 2008-11-07

Ccna Voice Official Exam Certification Guide 640 460 Iiuc written by Jeremy Cioara and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-11-07 with Computers categories.


Master IIUC 640-460 exam topics with the official study guide Assess your knowledge with chapter-opening quizzes Review key concepts with Exam Preparation Tasks CCNA Voice Official Exam Certification Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice IIUC 640-460 exam. Senior voice instructors and network engineers Jeremy Cioara, Michael Cavanaugh, and Kris Krake share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. CCNA Voice Official Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly. Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. CCNA Voice Official Exam Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. The official study guide helps you master all the topics on the IIUC exam, including Connecting IP phones to the LAN infrastructure Cisco Unified CME installation Cisco Unified CME IP phone configuration Cisco Unified CME voice productivity features Gateway and trunk concepts and configuration Cisco Unity Express concepts and configuration Smart Business Communications System Configuring and maintaining the UC500 for voice



Cisco Unified Contact Center Enterprise Ucce


Cisco Unified Contact Center Enterprise Ucce
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Author : Gary Ford
language : en
Publisher: Pearson Education
Release Date : 2011-06-27

Cisco Unified Contact Center Enterprise Ucce written by Gary Ford and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-27 with Computers categories.


Cisco Unified Contact Center Enterprise (UCCE) The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment. The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator’s view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics. You’ll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems. Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE systems reliably and efficiently. · Understand the Cisco Unified Contact Center product portfolio and platform architecture · Choose the right single-site, multi-site, or clustered deployment model for your environment · Take a lifecycle services approach to UCCE deployment and application configuration-–including preparation, planning, design, and implementation · Implement traditional, current-generation, and next-generation call routing · Master the latest best practices for call flow scripting · Understand UCCE’s nodes and distributed processes and build a clean system startup sequence · Design, implement, and deliver unified CM/IP IVR solutions · Set up and efficiently manage UCCE databases · Make the most of UCCE’s reporting tools · Create advanced applications with Data-Driven Routing · Effectively maintain any UCCE deployment, including older versions · Use a best-practice methodology for troubleshooting, and master valuable, little-known Cisco diagnostic tools This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.



Ccda 640 864 Official Cert Guide


Ccda 640 864 Official Cert Guide
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Author : Anthony Bruno
language : en
Publisher: Cisco Press
Release Date : 2011-06-09

Ccda 640 864 Official Cert Guide written by Anthony Bruno and has been published by Cisco Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-09 with Computers categories.


This is the eBook version of the print title. Note that the eBook does not provide access to the practice test software that accompanies the print book. Trust the best selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. CCDA 640-864 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Master Cisco CCDA 640-864 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks CCDA 640-864 Official Cert Guide, focuses specifically on the objectives for the Cisco CCDA DESGN exam. Expert networking consultants Anthony Bruno and Steve Jordan share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. The official study guide helps you master all the topics on the CCDA DESGN exam, including: Network design methodology Network structure models Enterprise LAN and data center design Enterprise network virtualization Wireless LAN design WAN technologies and design IPv4 and IPv6 RIP, EIGRP, OSPF, and BGP Route summarization and route filtering Security solutions Voice and video design Network management protocols CCDA 640-864 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.



Ccna Voice Study Guide


Ccna Voice Study Guide
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Author : Andrew Froehlich
language : en
Publisher: John Wiley & Sons
Release Date : 2010-07-01

Ccna Voice Study Guide written by Andrew Froehlich and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-07-01 with Computers categories.


The ultimate guide to the new CCNA voice network administrator certification exam The new CCNA Voice exam tests candidates on their ability to implement a Cisco VoIP solution. Network administrators of voice systems will appreciate that the CCNA Voice Study Guide focuses completely on the information required by the exam. Along with hands-on labs and an objective map showing where each objective is covered, this guide includes a CD with the Sybex Test Engine, flashcards, and entire book in PDF format. The new CCNA Voice certification will be valuable for administrators of voice network systems using Cisco VoIP solutions From Sybex, the leading CCNA publisher, this guide offers in-depth coverage of every exam objective and the technology developed by Cisco for VoIP systems Covers the components of the Cisco Unified Communications Architecture as well as PSTN and VoIP components and technologies Shows how to configure gateways, voice ports, and dial peers Demonstrates how to configure a Cisco network to support VoIP and implement voicemail CD-ROM includes the Sybex Test Engine, flashcards, and entire book in PDF format CCNA Voice Study Guide will thoroughly prepare candidates for the new CCNA Voice certification. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.



Ccna Wireless 640 722 Official Cert Guide


Ccna Wireless 640 722 Official Cert Guide
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Author : David Hucaby
language : en
Publisher: Cisco Press
Release Date : 2014-02-28

Ccna Wireless 640 722 Official Cert Guide written by David Hucaby and has been published by Cisco Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02-28 with Computers categories.


Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. Master Cisco CCNA Wireless 640-722 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks This is the eBook edition of the CCNA Wireless 640-722 Official Certification Guide. This eBook does not include the companion CD-ROM with practice exam that comes with the print edition. CCNA Wireless 640-722 Official Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. CCNA Wireless 640-722 Official Certification Guide focuses specifically on the objectives for the Cisco CCNA Wireless 640-722 exam. Expert network architect David Hucaby (CCIE No. 4594) shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. Well regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. The official study guide helps you master all the topics on the CCNA Wireless 640-722 exam, including the following: RF signals, modulation, and standards Antennas WLAN topologies, configuration, and troubleshooting Wireless APs CUWN architecture Controller configuration, discovery, and maintenance Roaming Client configuration RRM Wireless security Guest networks WCS network management Interference CCNA Wireless 640-722 Official Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.



Ccda 200 310 Official Cert Guide


Ccda 200 310 Official Cert Guide
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Author : Anthony Bruno
language : en
Publisher: Cisco Press
Release Date : 2016-06-29

Ccda 200 310 Official Cert Guide written by Anthony Bruno and has been published by Cisco Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-06-29 with Computers categories.


Trust the best selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. Master Cisco CCDA 200-310 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks This is the eBook edition of the CCDA 200-310 Official Cert Guide. This eBook does not include the practice exam that comes with the print edition. CCDA 200-310 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. CCDA 200-310 Official Cert Guide focuses specifically on the objectives for the newest Cisco CCDA DESGN exam. Expert networking consultants Anthony Bruno and Steve Jordan share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will allow you to succeed on the exam the first time. The official study guide helps you master all the topics on the new CCDA DESGN exam, including: Design methodologies, including PBM, network characterization, and top-down/bottom-up approaches Design objectives: modularity, hierarchy, scalability, resilience, fault domains Addressing and routing protocols in existing networks Enterprise network design: campus, enterprise, and branch Expanding existing networks: wireless, security, collaboration, virtualization, programmability, data centers, and more CCDA 200-310 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit http://www.cisco.com/web/learning/index.html



Ccnp And Ccie Data Center Core Dccor 350 601 Official Cert Guide


Ccnp And Ccie Data Center Core Dccor 350 601 Official Cert Guide
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Author : Somit Maloo
language : en
Publisher: Cisco Press
Release Date : 2023-12-29

Ccnp And Ccie Data Center Core Dccor 350 601 Official Cert Guide written by Somit Maloo and has been published by Cisco Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-12-29 with categories.


Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the CCNP and CCIE Data Center Core DCCOR 350-601 exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, CCNP and CCIE Data Center Core DCCOR 350-601 Official Cert Guide, Second Edition helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Data center networking experts Somit Maloo, Iskren Nikolov, and Firas Ahmed share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes A test-preparation routine proven to help you pass the exam Do I Know This Already? quizzes, which let you decide how much time you need to spend on each section Exam Topic lists that make referencing easy Chapter-ending exercises, which help you drill on key concepts you must know thoroughly A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Content Update Program: This fully updated second edition includes the latest topics and additional information covering changes to the latest CCNP and CCIE Data Center Core DCCOR 350-601 exam. Visit ciscopress.com/newcerts for information on annual digital updates for this book that align to Cisco exam blueprint version changes. This official study guide helps you master all the topics on the CCNP and CCIE Data Center Core DCCOR 350-601 exam, including Network Compute Storage network Automation Security Also available from Cisco Press is the CCNP and CCIE Data Center Core DCCOR 350-601 Official Cert Guide Premium Edition eBook and Practice Test, Second Edition. This digital-only certification preparation product combines an eBook with enhanced Pearson Test Prep Practice Test. This integrated learning package Enables you to focus on individual topic areas or take complete, timed exams Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions Provides unique sets of exam-realistic practice questions Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most



Ccnp Security Firewall 642 617 Official Cert Guide


Ccnp Security Firewall 642 617 Official Cert Guide
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Author : David Hucaby
language : en
Publisher: Cisco Press
Release Date : 2011-09-19

Ccnp Security Firewall 642 617 Official Cert Guide written by David Hucaby and has been published by Cisco Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-19 with Computers categories.


This is the eBook version of the printed book. The eBook does not contain the practice test software that accompanies the print book. CCNP Security FIREWALL 642-617 Official Cert Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNP Security FIREWALL exam. Senior security consultants and instructors David Hucaby, Dave Garneau, and Anthony Sequeira share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. Learn, prepare, and practice for exam success Master CCNP Security FIREWALL 642-617 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks CCNP Security FIREWALL 642-617 Official Cert Guide presents you with an organized test-preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. CCNP Security FIREWALL 642-617 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. The official study guide helps you master all the topics on the CCNP Security FIREWALL exam, including ASA interfaces IP connectivity ASA management Recording ASA activity Address translation Access control Proxy services Traffic inspection and handling Transparent firewall mode Virtual firewalls High availability ASA service modules This volume is part of the Official Cert Guide Series from Cisco Press. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears.



Ccna Wireless 200 355 Official Cert Guide


Ccna Wireless 200 355 Official Cert Guide
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Author : David Hucaby
language : en
Publisher: Cisco Press
Release Date : 2015-12-22

Ccna Wireless 200 355 Official Cert Guide written by David Hucaby and has been published by Cisco Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-12-22 with Computers categories.


Trust the best selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. This series is built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. Master Cisco CCNA Wireless 200-355 exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks This is the eBook edition of the CCNA Wireless 200-355 Official Cert Guide. This eBook does not include the companion DVD with practice exam that comes with the print edition. CCNA Wireless 200-355 Official Cert Guide presents you with an organized test-preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. CCNA Wireless 200-355 Official Cert Guide focuses specifically on the objectives for the Cisco CCNA WIFUND exam. Leading network engineer and best-selling Cisco certification author David Hucaby shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. Well regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. The official study guide helps you master all the topics on the CCNA WIFUND 200-355 exam, including RF signals, modulations, standards, and performance Antenna theory Wireless LAN topologies and 802.11 frame types Wireless AP coverage planning Cisco wireless architectures Autonomous, cloud, and controller-based deployments Controller discovery, roaming, and RRM Wireless security WLAN configuration Wireless guest network implementation Client connectivity Cisco wireless network management Troubleshooting interference and connectivity CCNA Wireless 200-355 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit http://www.cisco.com/web/learning/index.html.



Ccna 200 301 Official Cert Guide Volume 1


Ccna 200 301 Official Cert Guide Volume 1
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Author : Wendell Odom
language : en
Publisher: Cisco Press
Release Date : 2019-09-10

Ccna 200 301 Official Cert Guide Volume 1 written by Wendell Odom and has been published by Cisco Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-10 with Computers categories.


Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. · Master Cisco CCNA 200-301 exam topics · Assess your knowledge with chapter-opening quizzes · Review key concepts with exam preparation tasks This is the eBook edition of the CCNA 200-301 Official Cert Guide, Volume 1. This eBook, combined with the CCNA 200-301 Official Cert Guide Volume 2, cover all of exam topics on the CCNA 200-301 exam. This eBook does not include the practice exams that comes with the print edition. CCNA 200-301 Official Cert Guide, Volume 1 presents you with an organized test-preparation routine using proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. CCNA 200-301 Official Cert Guide, Volume 1 from Cisco Press enables you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Best-selling author and expert instructor Wendell Odom shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete study package includes · A test-preparation routine proven to help you pass the exams · Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section · Chapter-ending and part-ending exercises, which help you drill on key concepts you must know thoroughly · A free copy of the CCNA 200-301 Volume 1 Network Simulator Lite software, complete with meaningful lab exercises that help you hone your hands-on skills with the command-line interface for routers and switches · Links to a series of hands-on config labs developed by the author · Online, interactive practice exercises that help you hone your knowledge · More than 90 minutes of video mentoring from the author · A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies · Study plan suggestions and templates to help you organize and optimize your study time Well regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, video instruction, and hands-on labs, this official study guide helps you master the concepts and techniques that ensure your exam success. The CCNA 200-301 Official Cert Guide, Volume 1, combined with CCNA 200-301 Official Cert Guide, Volume 2, walk you through all the exam topics found in the Cisco 200-301 exam. Topics covered in Volume 1 include: · Networking fundamentals · Implementing Ethernet LANs · Implementing VLANs and STP · IPv4 addressing · IPv4 routing · OSPF · IPv6 · Wireless LANs Companion Website: The companion website contains the CCNA Network Simulator Lite software, online practice exercises, study resources, and 90 minutes of video training. In addition to the wealth of updated content, this new edition includes a series of free hands-on exercises to help you master several real-world configuration and troubleshooting activities. These exercises can be performed on the CCNA 200-301 Network Simulator Lite, Volume 1 software included for free on the companion website that accompanies this book. This software, which simulates the experience of working on actual Cisco routers and switches, contains the following 21 free lab exercises, covering topics in Part II and Part III, the first hands-on configuration sections of the book: 1. Configuring Local Usernames 2. Configuring Hostnames 3. Interface Status I 4. Interface Status II 5. Interface Status III 6. Interface Status IV 7. Configuring Switch IP Settings 8. Switch IP Address 9. Switch IP Connectivity I 10. Switch CLI Configuration Process I 11. Switch CLI Configuration Process II 12. Switch CLI Exec Mode 13. Setting Switch Passwords 14. Interface Settings I 15. Interface Settings II 16. Interface Settings III 17. Switch Forwarding I 18. Switch Security I 19. Switch Interfaces and Forwarding Configuration Scenario 20. Configuring VLANs Configuration Scenario 21. VLAN Troubleshooting