Lean Principles And Application In Bpo
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Lean Principles And Application In Bpo
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Author : Asoke Das Sarma
language : en
Publisher:
Release Date : 2014
Lean Principles And Application In Bpo written by Asoke Das Sarma and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with Business & Economics categories.
LEAN PRINCIPLES AND APPLICATION IN BPO covers the theory of Lean Management principles and discusses their application in BPO environment. Over the last two decades, Lean principles have been widely used in manufacturing industry to eliminate waste, reduce cycle time and improve customer satisfaction. BPO companies can also immensely benefit from deployment of Lean. However, Lean implementation needs to be tailored significantly in a BPO setting to produce the desired result. This book discusses both strategic and operational aspects of Lean Implementation with actual examples drawn from real life implementation in multiple BPO companies. The authors have led Lean implementation in leading IT and ITES organizations in India and abroad. In this book, they have shared their insights on how to apply Lean principles effectively in BPO companies to maximize the benefits. The book is intended to be a guide for executives and Quality professionals engaged in Lean deployment in IT, ITES and other industries.
Lean Principles Explained
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Author : Can Akdeniz
language : en
Publisher: Can Akdeniz
Release Date :
Lean Principles Explained written by Can Akdeniz and has been published by Can Akdeniz this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Lean is not a new concept; in fact, since the turn of the 20th Century lean principles been instrumental in the growth and transformation of industries and economies across the globe. Although the specific term was not coined until much later, the first advances in the lean movement were made in the automotive manufacturing industry – with the innovative plant operations of Henry Ford and later the seminal restructuring of Toyota business operations by Taiichi Ohno. In recent decades, the principles of lean thinking have been extrapolated from their roots in manufacturing and applied to a number of other modern business structures, always with resounding success. This book will guide you through the core aspects of lean principles, allowing you to see how implementing this philosophy throughout your workforce could revolutionize your company, or even your entire industry. The key concept at the heart of lean thinking is striving to keep only what is valuable to the end customer. In the case of this book – the end customer is you: the reader. We have kept the material lean – shaving off any superfluous information – so the ideas you’ll find here can be easily digested, understood and implemented, with no time wasted on waffle.
Making It Lean
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Author : Howard Williams
language : en
Publisher: CRC Press
Release Date : 2017-07-27
Making It Lean written by Howard Williams and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Business & Economics categories.
Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain insight into IT processes and Lean principles.The text reviews IT Service Management, with reference to the IT Infrastructure Library (ITIL) as a framework for best practices explaining how to use it to accommodate Lean processes and operations. Filled with straightforward examples, it provides enough modeling tools so you can start your Lean journey right away. Examining the work of IT from an IT practitioner perspective, the book includes coverage of:The OM Perspectiveconsiders the work of IT from an Operations Management (OM) perspective, showing how many of the concepts that have been successfully applied within manufacturing can be applied to ITThe Lean Improvement Modelexplains Lean concepts and practices and details the authors Lean improvement modelLean Problem-Solving (Identifying and Understanding Problems)considers operational work in IT and explains how to apply Lean practices related to problem identification and root cause analysisLean Problem-Solving (Identifying and Managing Solutions)describes how to use good problem identification as the basis for identifying the right solutionsLean IT Service Managementexamines IT work from an IT Service Management perspective, using the ITIL framework as a guideImplementing and Sustaining Lean IT Improvementsexplains how to implement and sustain Lean IT improvementsT
Summary The Lean Turnaround How Business Leaders Use Lean Principles To Create Value And Transform Their Company By Art Byrne
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Author : Shortcut Edition
language : en
Publisher: Shortcut Edition
Release Date : 2021-06-04
Summary The Lean Turnaround How Business Leaders Use Lean Principles To Create Value And Transform Their Company By Art Byrne written by Shortcut Edition and has been published by Shortcut Edition this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-06-04 with Business & Economics categories.
* Our summary is short, simple and pragmatic. It allows you to have the essential ideas of a big book in less than 30 minutes. By reading this summary, you will discover how the lean approach can make your business incredibly efficient. You will also discover that : lean can revolutionize your business in every way; this approach requires your involvement as a business leader; it is based on continuous process improvement, without sacrificing innovation; lean does not cost much to implement, just a little imagination and the participation of your employees; by becoming Lean, you bring more value to your products and customers. Lean strategy can give your company a huge strategic advantage, with no huge investments or painful social plans. However, you must have a clear action plan to overcome the many obstacles that will arise. Art Byrne was one of the first managers to systematically implement lean in the companies he ran. Take advantage of his experience and advice to make your company more efficient and a leader in its market. *Buy now the summary of this book for the modest price of a cup of coffee!
The Routledge Companion To Lean Management
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Author : Torbjorn H. Netland
language : en
Publisher: Taylor & Francis
Release Date : 2016-12-08
The Routledge Companion To Lean Management written by Torbjorn H. Netland and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-08 with Business & Economics categories.
Interest in the phenomenon known as "lean" has grown significantly in recent years. This is the first volume to provide an academically rigorous overview of the field of lean management, introducing the reader to the application of lean in diverse application areas, from the production floor to sales and marketing, from the automobile industry to academic institutions. The volume collects contributions from well-known lean experts and up-and-coming scholars from around the world. The chapters provide a detailed description of lean management across the manufacturing enterprise (supply chain, accounting, production, sales, IT etc.), and offer important perspectives for applying lean across different industries (construction, healthcare, logistics). The contributors address challenges and opportunities for future development in each of the lean application areas, concluding most chapters with a short case study to illustrate current best practice. The book is divided into three parts: The Lean Enterprise Lean across Industries A Lean World. This handbook is an excellent resource for business and management students as well as any academics, scholars, practitioners, and consultants interested in the "lean world."
Make Your Business A Lean Business
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Author : Paul C. Husby
language : en
Publisher: Taylor & Francis
Release Date : 2017-09-19
Make Your Business A Lean Business written by Paul C. Husby and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-19 with Business & Economics categories.
Make Your Business a Lean Business is a written by business leaders for business leaders as a how-to guide to building enduring market leadership. Written by authors with more than 60 years’ experience applying Lean to operations and businesses, this book will allow readers to understand Lean principles and apply practices to transform their business. It also Shows readers how to transform their business to a Lean business using Lean philosophy, values, practice, and tools Is a comprehensive Lean Enterprise Operational Management System implementation guide that defines the Lean Enterprise Business Model Uses personal author experiences throughout the book to illuminate and reinforce concepts and practices Provides insights and a roadmap so executives can take immediate action to start building a Lean business Readers will be able follow a logical path aligning their business from strategy to detailed activity, thereby engaging their entire organization in becoming more competitive. It is the only true enterprise book about applying Lean to the entire business, and it provides business leaders with the understanding, approach, and tools to plan, align, and transform their business starting with their core business value proposition, business planning, disciplined goal and resource alignment, and implementation management.
An Application Of Lean Principles To Product Development
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Author : Robert Scott Penner
language : en
Publisher:
Release Date : 2005
An Application Of Lean Principles To Product Development written by Robert Scott Penner and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Lean manufacturing categories.
Product development is a catalyst, transforming ideas into products. This commercialization process is critical to the long-term viability of the business by fuelling revenue and earnings growth. Lean Manufacturing principles are core to Toyota's productivity and have been successfully adopted by many North American manufacturers. Toyota has also extended this methodology to its product development process. Several other methodologies, ranging from Six Sigma to Stage-Gate, exist both in manufacturing and product development. This analysis looks at applying these best practices. An understanding of the corporate and industry environments serves as the foundation for this investigation. A review of best practices in manufacturing and development provides the theoretical framework with which to undertake a specific analysis at Creo. Three product development strategies are examined based on their relevancy, implementation and impact. These include modified Stage-Gate, TPDS and a hybrid approach. From this analysis, the report identifies commonalities and makes several concluding recommendations.
Going Lean
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Author : Stephen A. RUFFA
language : en
Publisher: AMACOM
Release Date : 2008-06-30
Going Lean written by Stephen A. RUFFA and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-06-30 with Business & Economics categories.
Efficient operations and powerful innovations are not limited to seasons of growth and high demand. Going Lean introduces the powerful yet unexpected mind-set that’s reshaping the rules for business competitiveness: Lean Dynamics TM. This approach, based on the now-famous Toyota Production System--empowers companies to thrive in virtually any environment--even when sudden shifts occur or they experience unpredictable conditions. Through a detailed exploration of this approach, readers will learn how to: become broadly effective in creating and sustaining value; set a critical foundation for achieving sustained excellence; identify sources of lag and create robust value streams that thrive in today’s dynamic conditions; describe the underlying techniques to maintain steady and predictable flow; create a system based on “pull,” or external demand that consistently introduces new innovation; strive for perfection; and deliver industry-leading returns. Led by a new breed of companies--Toyota, Walmart, and Southwest Airlines--this innovative mind-set changes the game for businesses everywhere. Going Lean teaches readers how their companies--big or small--can leverage this revolutionary thinking to measure and achieve real results.
The Lean Turnaround How Business Leaders Use Lean Principles To Create Value And Transform Their Company
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Author : Art Byrne
language : en
Publisher: McGraw Hill Professional
Release Date : 2012-08-31
The Lean Turnaround How Business Leaders Use Lean Principles To Create Value And Transform Their Company written by Art Byrne and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-31 with Business & Economics categories.
THE C-LEVEL GUIDE TO SUCCEEDING WITH LEAN "With 30 years of accumulated experience, Art Byrne is one of the rare few people who can speak with authority about the pitfalls of fi nancial measurement systems, the importance of respect for people, the power of Lean in the marketplace, and the leverage from organizing people around value streams. When he writes 'Go to the Gemba and Run Your Kaizen,' we must take heed." -- MASAAKI IMAI, bestselling author of Kaizen and Gemba Kaizen "In this wonderful and important book, Byrne shows us that Lean management, understood and practiced correctly, consistently delivers spectacular results." -- BOB EMILIANI, author, Better Thinking, Better Results, and Professor, Connecticut State University "A compelling picture of how Lean techniques and attitudes enable CEOs and senior executives to create a culture for transforming a company and putting it on a highperformance path." -- JERRY J. JASINOWSKI, former President of the National Association of Manufacturers "Art Byrne provides real-world examples of how he exhibited the wisdom and courage to do the right thing, improving work practices at all levels of the organization to deliver the right results for all stakeholders. Which comes first, the wisdom or the courage? Read The Lean Turnaround to find out." -- JOHN SHOOK, Chairman and CEO, Lean Enterprise Institute "Lean is the closest thing to magic I have experienced in my 40 years in business. I recommend Lean and this book to everyone responsible for the performance of a business, particularly those in private equity like me, where leverage magnifies the importance of cash." -- JOHN CHILDS, founder and CEO, of J. W. Childs Associates L.P. "A must-read for any leader interested in understanding the strategic advantages from focusing on activities that add value to the customer experience." -- GARY S. KAPLAN, MD, Chairman and CEO of the Virginia Mason Health System Lean isn't just for manufacturing anymore . . . Few business leaders in the world have applied Lean strategy as successfully as Art Byrne has--and none has the ability to explain how to do it with such succinctness and clarity. Famous for turning around the wire management company Wiremold, where he rethought every aspect of operations from the customer's standpoint--and got everyone else in the company to do likewise--Byrne has successfully implemented Lean strategies in more than 30 companies in 14 different countries. In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm. Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to: Eliminate waste in every value-added operation Deliver consistent value to customers Stimulate growth and add jobs Increase wealth for all your stakeholders Build a company culture of continuous improvement (kaizen) Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
The Innovative Lean Enterprise
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Author : Anthony Sgroi, Jr.
language : en
Publisher: CRC Press
Release Date : 2013-08-19
The Innovative Lean Enterprise written by Anthony Sgroi, Jr. and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-08-19 with Business & Economics categories.
Explaining how to use Lean principles to drive innovation and strategic portfolio planning, The Innovative Lean Enterprise: Using the Principles of Lean to Create and Deliver Innovation to Customers outlines simple, yet powerful, visual Lean tools that can enhance idea generation and product development. It starts with a discussion of Lean principles and then identifies the applicable portions of Lean that can drive customer value. The book discusses customer value in the form of the benefits your customers desire. It walks you through the processes of using Lean techniques to effectively evaluate the quality of any prospective marketing opportunity and includes examples from a variety of industries, including healthcare. The text discusses value creation, reduction of waste, entrepreneurial system designer, set-based concurrent engineering, and Lean project management. It also includes numerous examples of visual management tools as they apply to innovation to help you develop the understanding required to achieve a competitive advantage for your brand, division, or company through Lean.