Lean Six Sigma For The Office
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Lean Six Sigma For The Office
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Author : James William Martin
language : en
Publisher: CRC Press
Release Date : 2008-10-30
Lean Six Sigma For The Office written by James William Martin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-30 with Business & Economics categories.
This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments.
Lean Six Sigma For The Office
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Author : James William Martin
language : en
Publisher: CRC Press
Release Date : 2021-03-22
Lean Six Sigma For The Office written by James William Martin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-22 with Business & Economics categories.
Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful application of Lean methodologies to improve process workflows is an efficient way to simplify operations and prevent mistakes. In Lean Six Sigma for the Office , Six Sigma guru James Martin presents proven modifications that can be deployed in offices, particularly those offices involved with global operations. Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. The author brings experience gleaned from his application of these methodologies in a myriad of industries to create a practical and hands-on reference for the office environment. Using a detailed sequence of activities, including over 140 figures and tables as well as checklists and evaluation tools, he demonstrates how to realize the rapid improvement of office operations, and how to eliminate unnecessary tasks through value stream mapping (VSM). The book also emphasizes the importance of strategic alignment of Kaizen events and the impact of organizational culture on process improvement activities. Latter chapters in the book discuss key elements of a change model in the context of transitional improvements as they relate to the process owner and local work team. By applying the proven principles found in this book, effective and sustainable organizational change can be accomplished, efficiency can be improved, and mistakes can be eliminated. This 2nd edition provides insight into the new tools and methods Lean Six Sigma process improvement professionals need to improve customer experience and increase productivity within high transaction processes across complex information technology ecosystems. It is one-stop self-contained reference for the application of Lean Six Sigma methods enhanced by powerful approaches for process improvement in highly complex service processes. Several new leading-edge topics are integrated into this new edition, such as: • The "voice of” customers, suppliers, employees and partners • Design Thinking Alignment • Ecosystems in Information Technology • Metadata Definition and Lineage • Information Quality Governance • Big Data Collection and Analytics • Mapping High Volume Transactions through Systems • Robotic Process Automation Applications • Automating for Solution Sustainability • Governing Organizations • Data Privacy (General Data Protection Regulation)
What Is Lean Six Sigma
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Author : Michael L. George
language : en
Publisher: McGraw Hill Professional
Release Date : 2005-06-05
What Is Lean Six Sigma written by Michael L. George and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-06-05 with Business & Economics categories.
A quick introduction on how to use Lean Six Sigma toimprove your workplace, meet your goals, andbetter serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area. Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the “four keys” of Lean Six Sigma and how they apply to your own job: Delight your customers with speed and quality Improve your processes Work together for maximum gain Base decisions on data and facts You’ll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.
Six Sigma For The Office
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Author : Roderick A. Munro
language : en
Publisher:
Release Date : 2003
Six Sigma For The Office written by Roderick A. Munro and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Office management categories.
Lean Six Sigma For Dummies
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Author : John Morgan
language : en
Publisher: John Wiley & Sons
Release Date : 2010-11-18
Lean Six Sigma For Dummies written by John Morgan and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-18 with Technology & Engineering categories.
With the growing business industry there is a large demand for greater speed and quality, for projects of all natures in both small and large businesses. Lean Six Sigma is the result of the combination of the two best-known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six Sigma For Dummies outlines they key concepts in plain English, and shows you how to use the right tools, in the right place, and in the right way, not just in improvement and design projects, but also in your day-to-day activities. It shows you how to ensure the key principles and concepts of Lean Six Sigma become a natural part of how you do things so you can get the best out of your business and accomplish your goals better, faster and cheaper. About the author John Morgan has been a Director of Catalyst Consulting, Europe's leading provider of lean Six Sigma solutions for 10 years. Martin Brenig-Jones is also a Director at Catalyst Consulting. He is an expert in Quality and Change Management and has worked in the field for 16 years.
Lean Six Sigma An Introduction And Toolkit Ebook Bundle
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Author : Michael L. George
language : en
Publisher: McGraw-Hill Professional
Release Date : 2011-11-18
Lean Six Sigma An Introduction And Toolkit Ebook Bundle written by Michael L. George and has been published by McGraw-Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-18 with Business & Economics categories.
Meet all your customers’ needs—and your company’s goals—with the tools and techniques of Lean Six Sigma 2 top-quality guides in 1 powerful eBook package! When you combine Lean Production and Six Sigma, you can’t fail to deliver positive results on a continual basis. This powerful mix—called Lean Six Sigma—is what some of the world’s most successful organizations use to launch themselves ahead of the competition—and stay there. Now, from one convenient ebook, you can access everything you need to accomplish the same goals. Lean Six Sigma—An Introduction and Toolkit provides all the background and tools you need to start your company on the path to long-term success. This two-in-one ebook contains: What Is Lean Six Sigma? This plain-English guide explains how you can use Lean Six Sigma to identify and eliminate waste, cut costs, and grow revenue. Featuring charts, diagrams, and case studies, it walks you through all the fundamentals, explaining the "four keys" and how they apply to your own job: Delight your customers with speed and quality Improve your processes Work together for maximum gain Base decisions on data and facts The Lean Six Sigma Pocket Toolbox The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts you need to understand, implement, and leverage Lean Six Sigma. This hands-on reference provides: Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy Sections for each tool explaining how to create it, how to interpret what you find, and expert tips
Practitioner S Guide To Statistics And Lean Six Sigma For Process Improvements
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Author : Mikel J. Harry
language : en
Publisher: John Wiley & Sons
Release Date : 2011-09-20
Practitioner S Guide To Statistics And Lean Six Sigma For Process Improvements written by Mikel J. Harry and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-20 with Technology & Engineering categories.
This hands-on book presents a complete understanding of Six Sigma and Lean Six Sigma through data analysis and statistical concepts In today's business world, Six Sigma, or Lean Six Sigma, is a crucial tool utilized by companies to improve customer satisfaction, increase profitability, and enhance productivity. Practitioner's Guide to Statistics and Lean Six Sigma for Process Improvements provides a balanced approach to quantitative and qualitative statistics using Six Sigma and Lean Six Sigma methodologies. Emphasizing applications and the implementation of data analyses as they relate to this strategy for business management, this book introduces readers to the concepts and techniques for solving problems and improving managerial processes using Six Sigma and Lean Six Sigma. Written by knowledgeable professionals working in the field today, the book offers thorough coverage of the statistical topics related to effective Six Sigma and Lean Six Sigma practices, including: Discrete random variables and continuous random variables Sampling distributions Estimation and hypothesis tests Chi-square tests Analysis of variance Linear and multiple regression Measurement analysis Survey methods and sampling techniques The authors provide numerous opportunities for readers to test their understanding of the presented material, as the real data sets, which are incorporated into the treatment of each topic, can be easily worked with using Microsoft Office Excel, Minitab, MindPro, or Oracle's Crystal Ball software packages. Examples of successful, complete Six Sigma and Lean Six Sigma projects are supplied in many chapters along with extensive exercises that range in level of complexity. The book is accompanied by an extensive FTP site that features manuals for working with the discussed software packages along with additional exercises and data sets. In addition, numerous screenshots and figures guide readers through the functional and visual methods of learning Six Sigma and Lean Six Sigma. Practitioner's Guide to Statistics and Lean Six Sigma for Process Improvements is an excellent book for courses on Six Sigma and statistical quality control at the upper-undergraduate and graduate levels. It is also a valuable reference for professionals in the fields of engineering, business, physics, management, and finance.
A Guide To Lean Six Sigma Management Skills
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Author : Howard S Gitlow
language : en
Publisher: CRC Press
Release Date : 2009-06-22
A Guide To Lean Six Sigma Management Skills written by Howard S Gitlow and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-06-22 with Business & Economics categories.
In summary, the purpose of Six Sigma management is topromote joy in work for all employees so that they have the energy to participate in the improvement and innovation projects identified from the organizational dashboard! Authored by Dr, Howard Gitlow, one of the most respected Six Sigma Master Black Belts, this well-organized volume demonstrates the implementation of quality improvements into all areas of the workplace from the shop floor through a company‘s executive offices. Illustrating his points with a number of case studies, theauthor provides a compelling argument as to why Six Sigma should be the preferred approach. The book explains how to build an organization that encourages and values the input of quality teams detailing the steps required to implement and maintain lean initiatives.
Six Sigma For The Office
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Author : Roderick A. Munro
language : en
Publisher: Quality Press
Release Date : 2002-06-13
Six Sigma For The Office written by Roderick A. Munro and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-06-13 with Business & Economics categories.
The principles of Six Sigma are being used in nearly every industry to reduce waste and improve performance. However, most books on the subject are written only for those in manufacturing, and specifically for engineers or those with a high level of technical expertise. Meanwhile those working in offices receive little or no information on how to use Six Sigma in their environments. Now best-selling author Rod Munro has written a convenient book explaining the tools of Six Sigma, specifically tailored to those in the office. Six Sigma for the Office: A Pocket Guide is a convenient guide for anyone working on Six Sigma projects in non-manufacturing environments. Specifically written for those at the green belt level, this book will help explain the Six Sigma tools and show how they apply to those working in an office. All of the examples in the book are taken from the office environment, so office workers will easily identify and be able to apply these tools in their own jobs.
A Lean Six Sigma Recipe
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Author : Antonella Zompa
language : en
Publisher:
Release Date : 2020-03-19
A Lean Six Sigma Recipe written by Antonella Zompa and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-19 with categories.
The Lean Six Sigma recipe is a proven formula to improve a process at your work whether it's the factory or the office. The book is intended for the reader to select a process at their workplace to improve and use the book as their step-by-step guide. This empowers the employee to change for the better using specific Lean and Six Sigma methods which will tackle the waste and variation in their process. Following this book's framework on a weekly basis will ultimately have your process improved effectively within a matter of months without costly investments.