My Secret Service


My Secret Service
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Secret Service


Secret Service
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Author : John R. DiJulius III
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2003-01-28

Secret Service written by John R. DiJulius III and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-01-28 with Business & Economics categories.


“Either you can decide to compete on price alone and pray you can maintain a cost structure to generate a profit, or you can provide magical moments that create value for your guests. . . . Throughout Secret Service, DiJulius demonstrates how to transform bland customer service standards into memorable customer experiences.”— from the foreword by Bill Capodagli and Lynn Jackson, coauthors of The Disney Way and Every Business Is Show Business How many successful businesses provide the kind of unforgettable client experience that keeps customers coming back time after time and year after year? John DiJulius has built his award-winning business around a customer service approach that has earned comparisons to Disney, Nordstrom, and other legendary customer experience pioneers. In Secret Service DiJulius reveals how to develop behind-the-scenes systems that will enable your business to * develop a great corporate culture that shows in the dedication and passion of your front-line people * “go deeper” with your existing customers * turn complaints into positive experiences * make each customer feel welcome, comfortable, important, and understood. DiJulius will teach you all the techniques that have catapulted his business to the top, making him one of the most sought-after service experts in America. By quantifying and examining each phase of the Customer Experience Cycle, Secret Service reveals clever, practical ideas that can be transformed into repeatable best practices in any organization and at every level. Packed with examples applicable to a wide range of industries, this book provides practical, realistic ways to reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee turnover, and stronger bottom-line results.



The Secret Service


The Secret Service
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Author : Philip H. Melanson
language : en
Publisher: Basic Books
Release Date : 2005-09-21

The Secret Service written by Philip H. Melanson and has been published by Basic Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-09-21 with History categories.


This new edition of the definitive history of the Secret Service lays bare the 2004 Bush campaign's political uses of the agency and the new challenges it faces as a branch of the Homeland Security Department, in a post-9/11 world. Acclaimed scholar of political violence and governmental secrecy Philip Melanson explores the long-hidden workings of the Secret Service since its inception in 1865 and through rigorous research and extensive interviews with former White House staffers and retired agents, uncovers startling facts about the Agency's role in such traumatic national events as the assassination of JFK and the shooting of President Reagan. Included, too, are revelations about presidential demands on the agency; the problems of alcoholism, divorce, and burnout among agents; and the Service's inexplicable failure to develop profiles of potential assassins. Up-to-date and explosive, this book assails the public image of the Secret Service as a highly professional apolitical organization, exposing the often-detrimental influence that politics exerts on the Agency.



The Story Of Secret Service


The Story Of Secret Service
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Author : Richard Wilmer Rowan
language : en
Publisher: Garden City, N.Y., Doubleday, Doran, Incorporated
Release Date : 1937

The Story Of Secret Service written by Richard Wilmer Rowan and has been published by Garden City, N.Y., Doubleday, Doran, Incorporated this book supported file pdf, txt, epub, kindle and other format this book has been release on 1937 with Secret service categories.




The Secret Service


The Secret Service
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Author : Wendy Walker
language : en
Publisher: Sun & Moon
Release Date : 1992

The Secret Service written by Wendy Walker and has been published by Sun & Moon this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Europe categories.


In a quasi-eighteenth century Europe, agents of the secret service use their ability to masquerade as objects to break up a plot against the king and queen.



Her Secret Service Agent


Her Secret Service Agent
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Author : Stephanie Doyle
language : en
Publisher: Harlequin
Release Date : 2017-07-01

Her Secret Service Agent written by Stephanie Doyle and has been published by Harlequin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-01 with Fiction categories.


She wants her Secret Service agent back… She was the president's only daughter. And like a bad movie cliché, Vivian Bennett fell in love with her Secret Service agent, Joe Hunt. Except the night she chose to confess her feelings, the night he rebuked her embarrassing advance, was the night her stalker kidnapped her. That was ten years ago. Joe, of course, had rescued her. But that didn't stop her father from firing him, and her juvenile mistake cost Viv her best friend. Well, she's back in Washington and, even though her dad's no longer in office, she's started to get threatening letters. She needs—wants—the only man she's ever trusted to protect her a second time.



I Am A Secret Service Agent


I Am A Secret Service Agent
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Author : Dan Emmett
language : en
Publisher: Macmillan + ORM
Release Date : 2017-06-06

I Am A Secret Service Agent written by Dan Emmett and has been published by Macmillan + ORM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-06-06 with Young Adult Nonfiction categories.


Adapted from Within Arm'’s Length for a younger audience, a rare inside look at the Secret Service from an agent who protected Presidents George H. W. Bush, Bill Clinton, and George W. Bush. Dan Emmett was just eight years old when President John F. Kennedy was assassinated. From that moment forward, he knew he wanted to become a Secret Service agent, one of an elite group of highly trained men and women dedicated to preserving the life of the President of the United States at any cost, including sacrificing their own lives if necessary. Armed with single-minded determination and a never-quit attitude, he did just that. Selected over thousands of other highly qualified applicants to become an agent, he was eventually chosen to be one of the best of the best and provided protection worldwide for Presidents George Herbert Walker Bush, William Jefferson Clinton, and George W. Bush. I Am a Secret Service Agent skillfully describes the duties and challenges of conducting presidential advances, dealing with the media, driving the President in a bullet-proof limousine, running alongside him through the streets of Washington, and flying with him on Air Force One. With fascinating anecdotes, Emmett weaves keen insight into the unique culture and history of the Secret Service with the inner workings of the White House. I Am A Secret Service Agent is a must read for young adults interested in a career in federal law enforcement.



Secret Service


Secret Service
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Author : Fred Sirieix
language : en
Publisher: Hardie Grant Publishing
Release Date : 2017-10-19

Secret Service written by Fred Sirieix and has been published by Hardie Grant Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-19 with Biography & Autobiography categories.


WITH A FOREWORD BY MICHEL ROUX JR A great restaurant is as much about the service as the food. It’s about the smile when you arrive, the way you’re seated at your table, the glass of your favourite wine appearing as if by magic. Nothing is too much trouble. The art of perfect service may seem& effortless but what’s really going on behind the scenes...? From belligerent Michelin-starred chefs to Bollinger-swigging managers, Britain’s best-known, best-loved maitre d’ is here to lift the lid on life behind the scenes of the world’s best restaurants. With over 25 years’ experience of charming guests, Fred Siriex has seen and heard it all, and as always, he’s here to help. In Secret Service Fred shares his hilarious and hair-raising tales of life front-of-house, divulging his philosophy about how to ensure a first-class restaurant experience, and showing who’s ultimately in control in the dining room. Pull up a chair, settle in and prepare for the juiciest meal of your life as Fred reveals the highs, the lows and the keys to life on the other side of the table, all in his own inimitable style.



Secrets Of The Secret Service


Secrets Of The Secret Service
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Author : Gary J. Byrne
language : en
Publisher: Hachette UK
Release Date : 2018-01-02

Secrets Of The Secret Service written by Gary J. Byrne and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-02 with Political Science categories.


From the author of the #1 New York Times bestseller CRISIS OF CHARACTER comes an explosive new exposé of the Secret Service. The United States Secret Service is tasked with protecting our Presidents, their families, and the complex in which they live and work. Given this important mission, world stability rests upon the shoulders of its agents. In his new book, former Secret Service officer Gary Byrne takes readers behind the scenes to understand the agency's history and today's security failings that he believes put Americans at risk The American public knows the stories of Secret Service heroism, but they don't know about the hidden legacy of problems that have plagued the agency ever since its creation. Gary Byrne says that decades of catastrophic public failures, near misses, and bureaucratic and cultural rot threaten to erode this critical organization from the inside out. Today, as it works to protect President Trump, the Secret Service stands at a crossroads, and the time needed to choose the right course is running out. Agents and officers are leaving the Secret Service in droves, or they're being overworked to the point where they lose focus on the job. Management makes decisions based on politics, not the welfare of their employees. Byrne believes that this means danger for the men and women of the Secret Service, danger for the President they protect, and danger for the nation. In this book, he shares what he has witnessed and learned about the Secret Service with the hope that the problems of this most important agency can be fixed before it's too late.



My Secret Service Vienna Sophia Constantinople Nish Belgrade Asia Minor


My Secret Service Vienna Sophia Constantinople Nish Belgrade Asia Minor
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Author : Anon.
language : en
Publisher: Pickle Partners Publishing
Release Date : 2014-06-13

My Secret Service Vienna Sophia Constantinople Nish Belgrade Asia Minor written by Anon. and has been published by Pickle Partners Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-06-13 with History categories.


In 1914, the anonymous author, a journalist by profession with no pretensions to military training, embarked on one of the most outrageous escapades of the First World War as he travelled behind German lines, collecting information on the German war machine. Across Germany, the Balkans and even so far as Turkey, meeting heads of states, ministers and even the Kaiser himself! His story may seem far-fetched, but included in his book (and reproduced with this edition) are a Vienna bread ticket of 1915, the calling card of Halil Bey, and other documents to prove his tale. However, in the modest yet dashing spirit of the times, the author was at pains to point out that “I AM not a spy, that I wish to make abundantly clear; I am a journalist, and I love my profession. Equally well I love adventure and sport, the greatest sport in the world, in which the stake is the player’s life.” A jaunty read.



My Life As A Spy


My Life As A Spy
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Author : Katherine Verdery
language : en
Publisher: Duke University Press
Release Date : 2018-05-04

My Life As A Spy written by Katherine Verdery and has been published by Duke University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-05-04 with Social Science categories.


As Katherine Verdery observes, "There's nothing like reading your secret police file to make you wonder who you really are." In 1973 Verdery began her doctoral fieldwork in the Transylvanian region of Romania, ruled at the time by communist dictator Nicolae Ceausescu. She returned several times over the next twenty-five years, during which time the secret police—the Securitate—compiled a massive surveillance file on her. Reading through its 2,781 pages, she learned that she was "actually" a spy, a CIA agent, a Hungarian agitator, and a friend of dissidents: in short, an enemy of Romania. In My Life as a Spy she analyzes her file alongside her original field notes and conversations with Securitate officers. Verdery also talks with some of the informers who were close friends, learning the complex circumstances that led them to report on her, and considers how fieldwork and spying can be easily confused. Part memoir, part detective story, part anthropological analysis, My Life as a Spy offers a personal account of how government surveillance worked during the Cold War and how Verdery experienced living under it.