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Obs Uga Klienta Indywidualnego W Bankowo Ci


Obs Uga Klienta Indywidualnego W Bankowo Ci
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Obs Uga Klienta Indywidualnego W Bankowo Ci


Obs Uga Klienta Indywidualnego W Bankowo Ci
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Author : Edyta Ziomek
language : pl
Publisher: Promotor
Release Date : 2015-12-02

Obs Uga Klienta Indywidualnego W Bankowo Ci written by Edyta Ziomek and has been published by Promotor this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-12-02 with categories.


Niegdyś bank był instytucją uprzywilejowaną, nieco ponad wszystkimi innymi. Bankierzy rzadko dbali wówczas o klienta i jego potrzeby. Jednak rozwój gospodarki wolnorynkowej, a wraz z nim powstanie poważnej konkurencji na rynku finansowym, zmusiły banki do podjęcia konkurencyjnej walki o klienta – zarówno potencjalnego jak i obecnego. Dziś atutem banku jest nie tylko prestiż. W dobie tak dużego uświadomienia społeczeństwa w dziedzinie finansów, coraz ważniejszy staje się kontakt z klientem. Celem marketingu jest prowadzenie działalności w taki sposób, aby klient odczuwał satysfakcje a bank osiągał zyski. Bank musi skoncentrować się na potrzebach klienta i pragnieniach w wyniku czego może zaoferować pożądane usługi. Bank Millennium S.A. jest jednym z najnowocześniejszych i najbardziej dynamicznie rozwijających się instytucji tego typu. Depozyty klientów indywidualnych Grupy Millennium stanowiły na dzień 30 czerwca 2006 r. 55,5% struktury depozytów ogółem. Praca niniejsza ma za zadanie udowodnić, że obsługa klienta indywidualnego jest rzeczą realnie przedkładającą się na zyski, bardzo istotną w działalności każdego banku, który pragnie osiągnąć na rynku sukces. Praca składa się z trzech rozdziałów. Pierwszy z nich przybliża nam nieco instytucję Banku Millennium S.A., jego genezę oraz istotę działalności. Rozdział ten zawiera również katalog produktów i usług oferowanych klientom indywidualnym przez bank. Drugi rozdział poświęcony zostanie skomplikowanym relacjom zachodzącym na przestrzeni pomiędzy bankiem a klientem. Poruszony zostanie problem segmentacji klientów, omówione będą kanały dystrybucji usług bankowych. W kolejnym rozdziale – trzecim, zawarta zostanie swego rodzaju ocena jakości usług świadczonych przez Bank Millennium S.A., dokonana za pośrednictwem ankiety przez jego klientów. Omówione zostaną również sposoby, w jaki pozyskiwane są informacje o poziomie satysfakcji klientów oraz istota i sens ich pozyskiwania.



Gazeta Bankowa


Gazeta Bankowa
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Author :
language : pl
Publisher:
Release Date : 2007

Gazeta Bankowa written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Banks and banking categories.




Bank 3 0


Bank 3 0
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Author : Brett King
language : en
Publisher: John Wiley & Sons
Release Date : 2012-11-19

Bank 3 0 written by Brett King and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-19 with Business & Economics categories.


The first edition of BANK 2.0—#1 on Amazon's bestseller list for banking and finance in the US, UK, Germany, France, and Japan for over 18 months—took the financial world by storm and became synonymous with disruptive customer behaviour, technology shift, and new banking models. In BANK 3.0, Brett King brings the story up to date with the latest trends redefining financial services and payments—from the global scramble for dominance of the mobile wallet and the expectations created by tablet computing to the operationalising of the cloud, the explosion of social media, and the rise of the de-banked consumer, who doesn't need a bank at all. BANK 3.0 shows that the gap between customers and financial services players is rapidly widening, leaving massive opportunities for new, non-bank competitors to totally disrupt the industry. "On the Web and on Mobile, the customer isn't king—he's dictator. Highly impatient, skeptical, cynical. Brett King understands deeply what drives this new hard-nosed customer. Banking professionals would do well to heed his advice." —Gerry McGovern, author of Killer Web Content



Polityka


Polityka
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Author :
language : pl
Publisher:
Release Date : 2002

Polityka written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Polish periodicals categories.




The Principles And Practice Of Banking


The Principles And Practice Of Banking
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Author : James William Gilbart
language : en
Publisher:
Release Date : 1873

The Principles And Practice Of Banking written by James William Gilbart and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1873 with Banks and banking categories.




Kotler On Marketing


Kotler On Marketing
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Author : Philip Kotler
language : en
Publisher: Simon and Schuster
Release Date : 2012-12-11

Kotler On Marketing written by Philip Kotler and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-11 with Business & Economics categories.


Since 1969, Philip Kotler's marketing text books have been read as the marketing gospel, as he has provided incisive and valuable advice on how to create, win and dominate markets. In KOTLER ON MARKETING, he has combined the expertise of his bestselling textbooks and world renowned seminars into this practical all-in-one book, covering everything there is to know about marketing. In a clear, straightforward style, Kotler covers every area of marketing from assessing what customers want and need in order to build brand equity, to creating loyal long-term customers. For business executives everywhere, KOTLER ON MARKETING will become the outstanding work in the field. The secret of Kotler's success is in the readability, clarity, logic and precision of his prose, which derives from his vigorous scientific training in economics, mathematics and the behavioural sciences. Each point and chapter is plotted sequentially to build, block by block, on the strategic foundation and tactical superstructure of the book.



Estimating And Interpreting Forward Interest Rates


Estimating And Interpreting Forward Interest Rates
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Author : Mr.Lars E. O. Svensson
language : en
Publisher: International Monetary Fund
Release Date : 1994-09-01

Estimating And Interpreting Forward Interest Rates written by Mr.Lars E. O. Svensson and has been published by International Monetary Fund this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-09-01 with Business & Economics categories.


The use of forward interest rates as a monetary policy indicator is demonstrated, using Sweden 1992-1994 as an example. The forward rates are interpreted as indicating market expectations of the time-path of future interest rates, future inflation rates, and future currency depreciation rates. They separate market expectations for the short-, medium-, and long-term more easily than the standard yield curve. Forward rates are estimated with an extended and more flexible version of Nelson and Siegel’s functional form.



How They Got Away With It


How They Got Away With It
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Author : Susan Will
language : en
Publisher: Columbia University Press
Release Date : 2013

How They Got Away With It written by Susan Will and has been published by Columbia University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Business & Economics categories.


A criminological investigation into the social, cultural, political & economic conditions that led to the 2008 financial collapse.



Smart Cards Tokens Security And Applications


Smart Cards Tokens Security And Applications
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Author : Keith Mayes
language : en
Publisher: Springer
Release Date : 2017-05-18

Smart Cards Tokens Security And Applications written by Keith Mayes and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-18 with Computers categories.


This book provides a broad overview of the many card systems and solutions that are in practical use today. This new edition adds content on RFIDs, embedded security, attacks and countermeasures, security evaluation, javacards, banking or payment cards, identity cards and passports, mobile systems security, and security management. A step-by-step approach educates the reader in card types, production, operating systems, commercial applications, new technologies, security design, attacks, application development, deployment and lifecycle management. By the end of the book the reader should be able to play an educated role in a smart card related project, even to programming a card application. This book is designed as a textbook for graduate level students in computer science. It is also as an invaluable post-graduate level reference for professionals and researchers. This volume offers insight into benefits and pitfalls of diverse industry, government, financial and logistics aspects while providing a sufficient level of technical detail to support technologists, information security specialists, engineers and researchers.



History Of Money


History Of Money
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Author : Glyn Davies
language : en
Publisher: University of Wales Press
Release Date : 2010-09-15

History Of Money written by Glyn Davies and has been published by University of Wales Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-09-15 with Business & Economics categories.


An account of the central importance of money in the ordinary business of the life of different people throughout the ages from ancient times to the present day. It includes the Barings crisis and the report by the Bank of England on Barings Bank; information on the state of Japanese banking; and, the changes in the financial scene in the US.