Offshoring Of Business Processes By Banks From Switzerland
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Offshoring Of Business Processes By Banks From Switzerland
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Author : Alexander Beutler
language : en
Publisher: diplom.de
Release Date : 2008-11-28
Offshoring Of Business Processes By Banks From Switzerland written by Alexander Beutler and has been published by diplom.de this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-11-28 with Business & Economics categories.
Inhaltsangabe:Introduction: The global banking sector is currently undergoing fundamental changes. Banks face new challenges created by socio-economic and political developments and the potential of new information and communication technologies. Competition has risen to formerly unknown levels and active management of costs has become an ongoing tasks. Unlike the manufacturing industries most banks still cover large parts of their value chain by themselves. Lead by Anglo-Saxon institutes global banks have started in recent years to use the advantages of globalization by splitting up their value chains and by offshoring selected functions to countries offering wage differentials. According to experts banks have just started to create their global sourcing model, so that the offshoring volume is projected to increase further. While most banks have started their offshoring initiatives with IT functions, business process offshoring and even knowledge process offshoring have now become the main drivers of the move to the key offshoring locations like India, China and Eastern Europe. Banks from Switzerland have been spectators to the global move towards a global delivery model for many years. Only its two large global banks - UBS and Credit Suisse - have started offshoring initiatives yet trying to catch up with their global competitors. They face challenges especially from the legal and regulatory side, which are specific to offshoring from Switzerland, and have to balance cost discipline with keeping the high standards in quality, security and confidentiality, which are the base for the high reputation of the Swiss banking market. Inhaltsverzeichnis:Table of Contents: 1.Introduction5 1.1Current Situation5 1.2Objective5 1.3Structure of Analysis6 2.Business Process Offshoring9 2.1Definition of relevant terms9 2.2Organizational options10 2.3Main offshoring locations13 3.Offshoring by banks17 3.1Drivers for market growth in business process offshoring17 3.2Benefits18 3.2.1Cost savings18 3.2.2Access to new talent pools20 3.2.3Market access20 3.2.4Process optimization21 3.2.5Further benefits21 3.3Risks21 3.4Potential business processes for offshoring23 3.4.1Criteria for selecting processes23 3.4.2Processes offshored by banks24 3.5Strategic options for banks25 4.Specific challenges for offshoring banking processes from Switzerland28 4.1Legal restrictions to offshoring from Switzerland28 4.2Regulatory restrictions to offshoring [...]
Business Process Outsourcing Relationships In Swiss Banking
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Author : Roman Seidl
language : de
Publisher: Cuvillier Verlag
Release Date : 2007
Business Process Outsourcing Relationships In Swiss Banking written by Roman Seidl and has been published by Cuvillier Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Banks and banking categories.
The outsourcing market, especially Business Process Outsourcing (BPO), is growing every year. For decades, companies have successfully used outsourcing to generate significant savings. However, discussions with any employee will reveal some resentment of outsourcing. The aim of the study has been first to improve the understanding of some salient difficulties in Business Process Outsourcing relationships, with special reference to the perceived challenges of managing and monitoring Service Legal Agreements in Swiss banking, and second to assist outsourcing banks and service providers in formulating and managing their outsourcing contracts. The study was designed to obtain, through interviews, descriptions and perceptions of experts in Swiss Banking Business Process Outsourcing. Given the nature of the topic but also because of practical constraints, the investigator elected to use a qualitative, interpretative, social constructionist research framework. An extensive review of the literature revealed that a variety of definitions of in- and out-sourcing exist. Some of these terms were used in academic writings and the business press interchangeably and had to be defined. Twenty-two practitioners were interviewed. The data were analysed and interpreted with the help of qualitative analysis software (NVivo). Subsequently, I compared my findings with those of the literature reviewed. Furthermore, a gap in the literature, namely that it generally does not deal with the perceived quality of the relationship, could be addressed and practical approaches for managing BPO relationships are suggested.
Managing Global Offshoring Strategies
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Author : Jacob Pyndt
language : en
Publisher: Copenhagen Business School Press DK
Release Date : 2006
Managing Global Offshoring Strategies written by Jacob Pyndt and has been published by Copenhagen Business School Press DK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Addressing the challenges associated with managing global offshoring strategies, this book aims to "put a face" on some Danish companies as they engage in offshoring projects. It is aimed at bachelor, master and MBA students taking courses on global strategy. It is also useful in conjunction with a set of articles on global strategy issues.
Global Sourcing Of Information Technology And Business Processes
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Author : Ilan Oshri
language : en
Publisher: Springer Science & Business Media
Release Date : 2010-09-09
Global Sourcing Of Information Technology And Business Processes written by Ilan Oshri and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-09-09 with Business & Economics categories.
This book contains 14 carefully reviewed and selected papers from the 4th Workshop on Global Sourcing, held in Zermatt, Switzerland, March 22-25, 2010. They have been gleaned from a vast empirical base brought together by leading researchers of outsourcing and off shoring. This volume is intended for use by students, academics and practitioners interested in the outsourcing and off shoring of information technology and business processes. It offers a review of the key topics in outsourcing and off shoring, populated with practical frameworks that serve as a tool kit to students and managers. The sourcing models available to client firms are discussed in great depth. Vendor capabilities as well as client capabilities are studied and links are offered to the various sourcing models. Issues pertaining to knowledge and expertise are also discussed. Last but not least, the book examines current and future trends in outsourcing and off shoring, paying particular attention to the role that CIOs will play in shaping their sourcing strategies.
Plunkett S Outsourcing Offshoring Industry Almanac Outsourcing And Offshoring Industry Market Research Statistics Trends Leading Companies
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Author : Jack W. Plunkett
language : en
Publisher: Plunkett Research, Ltd.
Release Date : 2007-07
Plunkett S Outsourcing Offshoring Industry Almanac Outsourcing And Offshoring Industry Market Research Statistics Trends Leading Companies written by Jack W. Plunkett and has been published by Plunkett Research, Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07 with Business & Economics categories.
Contains trends, statistical tables, and an industry glossary. This almanac presents over 300 profiles of outsourcing and offshoring industry firms. It also includes addresses, phone numbers, and executives.
The Handbook Of Global Outsourcing And Offshoring
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Author : Ilan Oshri
language : en
Publisher: Springer Nature
Release Date : 2022-11-10
The Handbook Of Global Outsourcing And Offshoring written by Ilan Oshri and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-10 with Business & Economics categories.
Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.
Outsourcing And Offshoring Of Professional Services Business Optimization In A Global Economy
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Author : Gupta, Amar
language : en
Publisher: IGI Global
Release Date : 2008-03-31
Outsourcing And Offshoring Of Professional Services Business Optimization In A Global Economy written by Gupta, Amar and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-03-31 with Business & Economics categories.
"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.
Plunkett S Outsourcing Offshoring Industry Almanac
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Author : Jack W. Plunkett
language : en
Publisher: Plunkett Research, Ltd.
Release Date : 2008-06
Plunkett S Outsourcing Offshoring Industry Almanac written by Jack W. Plunkett and has been published by Plunkett Research, Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-06 with Contracting out categories.
Market research guide to the outsourcing and offshoring industry a tool for strategic planning, competitive intelligence, employment searches or financial research. Contains trends, statistical tables, and an industry glossary. Over 300 one page profiles of Outsourcing Offshoring Industry Firms - includes addresses, phone numbers, executive names.
Offshoring And Working Conditions In Remote Work
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Author : J. Messenger
language : en
Publisher: Springer
Release Date : 2010-06-09
Offshoring And Working Conditions In Remote Work written by J. Messenger and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-09 with Business & Economics categories.
An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides policy advice from employers to policy makers on how the growth of good quality jobs can be ensured as this industry grows and matures around the world.
Information Technology And Economic Development
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Author : Kurihara, Yutaka
language : en
Publisher: IGI Global
Release Date : 2007-07-30
Information Technology And Economic Development written by Kurihara, Yutaka and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-30 with Computers categories.
Examines the impact IT has on politics, education, sociology, and technology. Focuses on the benefits of IT for developing countries, whose problems must be solved, and obstacles overcome in order to further IT advancement.
