Outsourcing Of Technical Services
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Outsourcing Of Technical Services
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Author : Dietrich F.O. Roeben
language : de
Publisher: BoD – Books on Demand
Release Date : 2021-11-22
Outsourcing Of Technical Services written by Dietrich F.O. Roeben and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-22 with Business & Economics categories.
Dietrich F.O. Roeben - Outsourcing of Technical Services Industrial plants need to operate in the most efficient way by implementing best practices and deploying efficient business processes throughout the whole value chain. Many industries require a massive asset base (plant and machinery) for production and the costs related to technical services activities make up the major share of the operating expenditure. Getting the processes and organisational structure right and improving them regularly is paramount for operations excellence. This requires a flexible organisational structure, which is continuously improved. Technical services can be provided by a company internal and external resources. A transfer from in-house to outside is known as outsourcing. On other occasions, external service provision is transferred to internal service providers which is called insourcing. Often the first aims at costs reductions, while the second targets faster response times and less equipment downtime. Finding the right balance depends on the ever-changing circumstances and is a complex activity. A methodology for continuous evaluation and design of the technical services delivery organisation is described in four chapters. It consists of methods and tools to evaluate, plan, and control the processes and performance. Going through the controlling cycle leads to continuous improvement and sustainable operational excellence. The methodologies are applicable to all industries with services in- or outsourcing and have been applied in many companies. The first edition with focus on maintenance and technical services was published in 2005 when Business Process Outsourcing was at its peak. At the time the outsourcing train was running . The first edition with focus on maintenance and technical services was published in 2005 when Business Process Outsourcing was at its peak. At the time the outsourcing train was running at full steam and western companies transferred (too) many activities to lower cost countries in the Far East. Since then Insourcing was carried out in many organisations to regain control on the value chain, this especially for data sensitive industries and high quality products. The book supports anyone involved in Services In- / Outsourcing or going through operational improvement and organisational change. Especially the technical management of large industrial plants will find the tools and methods a useful help for their continuous improvement.
A Study Of Outsourcing Of Technical Services In Singapore Libraries
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Author : Bee Lan Tan
language : en
Publisher:
Release Date : 2002
A Study Of Outsourcing Of Technical Services In Singapore Libraries written by Bee Lan Tan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with categories.
Planning And Controlling The Outsourcing Of Maintenance And Technical Services
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Author : Dietrich F. O. Roeben
language : en
Publisher:
Release Date : 2004
Planning And Controlling The Outsourcing Of Maintenance And Technical Services written by Dietrich F. O. Roeben and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with categories.
Virtual Technical Services
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Author : Mary Beth Weber
language : en
Publisher: Rowman & Littlefield
Release Date : 2022-04-25
Virtual Technical Services written by Mary Beth Weber and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-25 with Language Arts & Disciplines categories.
Prior to the COVID pandemic, there was little published information to guide technical services operations on how to deal with crises and emergencies. Viewed as a backroom operation by administration, little thought historically has been given to how these employees might protect equipment and resources and continue to provide services that seamlessly support the rest of the library. Virtual Technical Services: A Handbook is the first to address emergency and crisis planning specifically for technical services. The authors address how to create an emergency plan and how to prepare for an uncertain future that will undoubtedly include other threats to our health and safety. We discuss how the pivot to remote work can revolutionize technical services librarianship and allow us to better serve the needs of a 21st Century library. As the WFH period extended longer than anticipated, libraries and other organizations realized both the challenges and benefits of working remotely. WFH is about more than just doing one’s job, and we focus on employees as individuals with needs that include work/life balance, self-care, and the flexibility to meet life circumstances including childcare, eldercare, and appointments. A unique feature of our book is the focus on employee well-being, including burnout and self-care. Prior to COVID-19, employee well-being was typically not emphasized as part of personnel management. The risks to our health and safety and being removed from the physical workplace provided the opportunity to re-examine priorities and reframe them to forge a stronger and more collaborative relationship between employers and employees. Technical services personnel, in particular, are subject to burnout as their operations are frequently understaffed and they face competing demands of serving both libraries’ physical needs and supporting electronic and digital resources. Management in a remote work environment has challenges that are not present in an on-site operation. Communication, setting expectations, and documentation and training take on added significance when WFH, as does accountability. Our book addresses these aspects of management through a WFH lens. The book also covers the return to work after a shift to remote, whether it is completely on-site, hybrid, or some combination. Normalization, determining staffing levels, employee accommodations, and an adjustment period are discussed. Since most technical services personnel have not previously had to pivot to remote on short notice and for an extended period, the book addresses these issues for libraries as they make decisions about repopulating their workplaces.
Outsourcing Library Technical Services
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Author : Arnold Hirshon
language : en
Publisher: Neal-Schuman Publishers
Release Date : 1996-12-01
Outsourcing Library Technical Services written by Arnold Hirshon and has been published by Neal-Schuman Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-12-01 with Reference categories.
Addressing one of the controversial topics in librarianship, this title covers the entire process, from re-engineering and cost studies through preparing an RFP (Request for Proposal), selecting a vendor, and coping with the effect of outsourcing on staff.
Outsourcing Library Technical Services Operations
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Author : Karen A. Wilson
language : en
Publisher:
Release Date : 1997
Outsourcing Library Technical Services Operations written by Karen A. Wilson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Language Arts & Disciplines categories.
Outsourcing Technical Services Operations is the first to present the experiences of outsourcing programs in academic, public, & special libraries. The authors contribute a wealth of lessons in managing contractual services & in integrating such services into their libraries. This practical resource gives decision makers the complete picture on options, outcomes, & assessments. It may be your best chance to avoid costly mistakes.
Outsourcing Technology
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Author : Robin Hastings
language : en
Publisher: Rowman & Littlefield
Release Date : 2014-03-18
Outsourcing Technology written by Robin Hastings and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-18 with Language Arts & Disciplines categories.
Here, acclaimed technology author and speaker Robin Hastings brings both her own experience as a library’s IT manager with outsourcing technical functions—including email and network backups as well as basic hardware maintenance—and that of others in her network of library techies to round out the book to help libraries of all types and sizes save money and expand services. Outsourced functions covered here range from using an outside firm to assist in creating a new library website to outsourcing basic computer maintenance and network administration. Outsourcing Technology: A Practical Guide for Librarians has something for every size and type of library: Libraries with no IT people at all will learn how to create and manage an IT department made up of outside contractors and providers; Libraries with small IT departments will learn how to supplement their existing skills and offload staff-intensive but non-essential functions to outsourced providers in order to focus on mission critical functions in-house; and, Libraries with large IT departments will learn how to use consultants and vendors to get the most bang for their technology bucks. The care and maintenance of technology is a specialized field requiring a diverse set of skills to perform properly. Many libraries find it difficult to attract skilled people because of a lack of personnel budgets, because of a location that is rural enough to have a limited applicant pool, or because the library lacks enough technological savvy to make effective hiring decisions. Regardless of the reason for the lack of technological skill in a library’s staff, there are ways to outsource major technological functions of the library so that even very small libraries can have the same access to technology as the big libraries - and big libraries can manage huge technological projects with the same resources and skills as multinational companies. Outsourcing Technology: A Practical Guide for Librarians will provide the information and guidance needed for both the smallest libraries to embrace technology and the largest libraries to get the most from their technology investments with tips and tricks for libraries of size between as well. Checklists and forms make this both a great source of information as well as a hands-on tool!
Outsourcing Library Technical Services Operations
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Author :
language : en
Publisher:
Release Date : 1996
Outsourcing Library Technical Services Operations written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with categories.
Outsourcing Management Functions For The Acquisition Of Federal Facilities
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Author : National Research Council
language : en
Publisher: National Academies Press
Release Date : 2001-01-20
Outsourcing Management Functions For The Acquisition Of Federal Facilities written by National Research Council and has been published by National Academies Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-01-20 with Technology & Engineering categories.
In this study outsourcing is defined as the organizational practice of contracting for services from an external entity while retaining control over assets and oversight of the services being outsourced. In the 1980s, a number of factors led to a renewed interest in outsourcing. For private sector organizations, outsourcing was identified as a strategic component of business process reengineering-an effort to streamline an organization and increase its profitability. In the public sector, growing concern about the federal budget deficit, the continuing long-term fiscal crisis of some large cities, and other factors accelerated the use of privatization measures (including outsourcing for services) as a means of increasing the efficiency of government.
Information Technology Leading Commercial Practices For Outsourcing Of Services
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Author :
language : en
Publisher: DIANE Publishing
Release Date :
Information Technology Leading Commercial Practices For Outsourcing Of Services written by and has been published by DIANE Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.