Patient Relationship Management
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The Management Of The Doctor Patient Relationship
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Author : Richard H. Blum
language : en
Publisher:
Release Date : 1960
The Management Of The Doctor Patient Relationship written by Richard H. Blum and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1960 with Physician and patient categories.
Patient Relationship Management
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Author : Betül Celem
language : de
Publisher: GRIN Verlag
Release Date : 2007
Patient Relationship Management written by Betül Celem and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
Studienarbeit aus dem Jahr 2007 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 1,3, Université de Fribourg - Universität Freiburg (Schweiz), Veranstaltung: e-Goverment, 11 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Abstract Mit der besseren Aufklärung durch Medien wie Internet, Fernsehen und Presse haben sich auch die Bedürfnisse und die Anforderungen der Patienten an das Gesundheitswesen geändert; der informierte Patient stellt zusätzliche Anforderungen an Therapie und Produkte und sucht im Falle chronischer Krankheiten eine langfristige Beziehung zu seinem Arzt sowie zum Produktanbieter. Diese Anforderungen erfordern innovative Ansätze, die eine abgestimmte, technologiegestützte Vernetzung von Marktteilnehmern generieren. So wird das klassische Marketing und der Aussendienst unter anderem durch Direktmarketingprogramme, Internet-basierte Kommunikationsstrategien oder auch gezielte Endverbraucherwerbung ergänzt. PRM-Komponenten, wie das Angebot von zertifizierten Fachinformationen über das Web, die Bereitstellung von Call Center, das Angebot von personalisierten, elektronischen Dienstleistungen, die auf die praktischen Bedürfnisse zugeschnitten sind und die Förderung der Bildung von Patienten- bzw. Pflege- "Communities", vereinfachen den Zugang zu konventionellen Dienstleistungen. Rolf Badenhoop beschreibt das PRM-System als: "...ein innovatives Geschäftskonzept für den Aufbau und Erhalt langfristiger, profitabler Geschäftsbeziehungen zum Patienten als Endverbraucher von medizinischen Produkten." Im Grunde genommen ist PRM eine Weiterführung des Customer Relationship Managements (CRM), mit dem Unterschied, dass sich das Kundenbeziehungsmanagement Primär an Vertriebspartner, Verschreiber und Meinungsbildner wendet. Das Patientenbeziehungsmanagement stellt ganz klar den Patienten als Endverbraucher in den Mittelpunkt der Marketing- und Vertriebskonzepte von Pharma-, Diagnostika- und Medizinprodukta
Patient Relationship Management
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Author : Rolf Badenhoop
language : de
Publisher: Springer-Verlag
Release Date : 2013-03-08
Patient Relationship Management written by Rolf Badenhoop and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-08 with Business & Economics categories.
Das Marketing in der Pharma-, Diagnostika- und Medizinprodukte-Industrie erfährt augenblicklich einen tiefgreifenden Strukturwandel. Der Fokus der Marketing-Strategen richtet sich nun verstärkt auf den einzelnen Patienten/Konsumenten. Badenhoop/Ryf zeigen, wie diese Herausforderungen durch völlig neue Marketingstrategien und den Einsatz von IT-unterstützten Kundenplattformen wie Call Center und Internet gemeistert werden können.
Relationship Management Of The Borderline Patient
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Author : David L. Dawson
language : en
Publisher: Routledge
Release Date : 2013-05-13
Relationship Management Of The Borderline Patient written by David L. Dawson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-13 with Psychology categories.
This volume offers guidelines for managing the therapist-patient relationship during crisis intervention and longer-term therapy with patients who exhibit borderline symptoms. Since to do no harm is the primary goal of any therapist who encounters such a patient, an appropriate therapist-patient relationship is crucial; moreover, skillful management of this relationship can, in itself, be the most effective and safe treatment. The authors present a conceptual model, based on self psychology and interpersonal theory, for reframing the borderline symptoms and the therapist's reactions. Case examples demonstrate effective relationship management and therapeutic interventions.
Patient Service Managers Perceived Knowledge Of Relationship Management
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Author :
language : en
Publisher:
Release Date : 2015
Patient Service Managers Perceived Knowledge Of Relationship Management written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Nursing categories.
In recent years, there has been a great deal of interest in relationship management (RM) as a competency for leaders, however there is limited research on interventions designed to enhance it. One of the most significant factors for hospitals and managers in today's demanding healthcare environment is to build collaborative relationships with nursing staff. In organizations, a leader is someone who understands the value of relationships in the workplace and is connected to their team. Nursing leaders who demonstrate RM maximize potential for success, including increased productivity because employees in these organizations share more powerful collaborative connections with their leaders. Thus, it is important to assess managers' RM skills and to develop interventions to enhance performance. The primary purpose of this study will be to determine if patient service managers' (PSMs') knowledge of RM improves after participating in an educational intervention. This study will use a one-group pre- and post-test design to explore the knowledge of RM in PSMs' before and after completing an educational intervention. The results of this study will add to the body of existing nursing research by testing an intervention designed to enhance RM knowledge in nursing leadership.
The Management Of The Doctor Patient Relationship Etc
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Author : Richard Hosmer Adams BLUM
language : en
Publisher:
Release Date : 1960
The Management Of The Doctor Patient Relationship Etc written by Richard Hosmer Adams BLUM and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1960 with categories.
Problems With Patients
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Author : Kingsley Norton
language : en
Publisher: Cambridge University Press
Release Date : 1994-07-28
Problems With Patients written by Kingsley Norton and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-07-28 with Medical categories.
When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to make relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of the consultation may not then be what was hoped for or intended on either side. This 1994 book considers the factors which may cause problems in the doctor-patient relationship, emphasising and explaining the often unconscious personal aspects of doctor and patient within a model studied from various perspectives. Through this insight doctors can be helped to manage their interactions with patients within their own consultational style, thereby avoiding many unnecessary professional relationship problems. This analysis, which is well-illustrated by clinical case vignettes, is sure to be welcomed by clinicians, trainees and course organisers in all areas where communication between individuals plays an important role.
Relationship Based Care
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Author : Mary Koloroutis
language : en
Publisher: Creative Health Care Management
Release Date : 2004-06-15
Relationship Based Care written by Mary Koloroutis and has been published by Creative Health Care Management this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-06-15 with Medical categories.
The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Now in it's 16th printing, Relationship-Based Care has sold over 65,000 copies world-wide. It is the winner of the American Journal of Nursing Book of the Year Award.
Patient Relationship Management
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Author : Olaf Hahn
language : de
Publisher:
Release Date : 2008
Patient Relationship Management written by Olaf Hahn and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with categories.
The Management Of The Doctor Patient Relationship Foreword By Joseh Sadusk And Rollen Waterson
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Author : Richard Hosmer Blum
language : en
Publisher:
Release Date :
The Management Of The Doctor Patient Relationship Foreword By Joseh Sadusk And Rollen Waterson written by Richard Hosmer Blum and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with Physician and patient categories.