Po Tna Znamka Na Slovenskem
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The Handbook Of Customer Satisfaction And Loyalty Measurement
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Author : Nigel Hill
language : en
Publisher: Routledge
Release Date : 2017-03-02
The Handbook Of Customer Satisfaction And Loyalty Measurement written by Nigel Hill and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-02 with Business & Economics categories.
Customer satisfaction and loyalty are becoming increasingly important to most organizations since the financial benefits from improving them have been well documented. This book presents a thorough examination of how to use research to understand customer satisfaction and loyalty. It takes the reader step-by-step through the process of designing and conducting a survey to generate accurate measures of customer satisfaction and loyalty. The research process is explained in detail, including questionnaire design, analysis and reporting, but the book also covers other elements of an effective customer satisfaction process. These include project planning, communicating with customers before, during and after the survey, as well as providing internal feedback and taking effective action to address issues raised by the survey. There is also comprehensive coverage of loyalty measurement methodologies as well as the satisfaction-profit chain and associated modelling and forecasting techniques.
Antika Za Tretje Tiso Letje
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Author : Brane Senegačnik
language : en
Publisher: Založba ZRC
Release Date : 2004
Antika Za Tretje Tiso Letje written by Brane Senegačnik and has been published by Založba ZRC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Architecture categories.
Zbornik vsebuje petnajst razprav, ki z različnih zornih kotov osvetljujejo vprašanje, kakšno vlogo imajo antične študije v Sloveniji danes, ko tudi politično znova postajamo del Evrope, torej prostora, v katerem smo nastali kot narod z lastno kulturno identiteto. Namen zbornika je soočiti mnenja vidnih slovenskih raziskovalcev, ki se znanstveno udejstvujejo na različnih področjih, ki zadevajo antiko in srednji vek, ter jih predstaviti v njihovi skladnosti in razlikah.
A Passion For Ignorance
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Author : Renata Salecl
language : en
Publisher: Princeton University Press
Release Date : 2022-11-29
A Passion For Ignorance written by Renata Salecl and has been published by Princeton University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-29 with Psychology categories.
An original and provocative exploration of our capacity to ignore what is inconvenient or traumatic Ignorance, whether passive or active, conscious or unconscious, has always been a part of the human condition, Renata Salecl argues. What has changed in our post-truth, postindustrial world is that we often feel overwhelmed by the constant flood of information and misinformation. It sometimes seems impossible to differentiate between truth and falsehood and, as a result, there has been a backlash against the idea of expertise, and a rise in the number of people actively choosing not to know. The dangers of this are obvious, but Salecl challenges our assumptions, arguing that there may also be a positive side to ignorance, and that by addressing the role of ignorance in society, we may also be able to reclaim the role of knowledge. Drawing on philosophy, social and psychoanalytic theory, popular culture, and her own experience, Salecl explores how the passion for ignorance plays out in many different aspects of life today, from love, illness, trauma, and the fear of failure to genetics, forensic science, big data, and the incel movement—and she concludes that ignorance is a complex phenomenon that can, on occasion, benefit individuals and society as a whole. The result is a fascinating investigation of how the knowledge economy became an ignorance economy, what it means for us, and what it tells us about the world today.
B P The Story Of His Life
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Author : Ernest Edwin Reynolds
language : en
Publisher:
Release Date : 1943
B P The Story Of His Life written by Ernest Edwin Reynolds and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1943 with Boy Scouts categories.
Spectacular Rubens
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Author : Alejandro Vergara
language : en
Publisher: Getty Publications
Release Date : 2014-10-14
Spectacular Rubens written by Alejandro Vergara and has been published by Getty Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-14 with Art categories.
The six glorious scenes that make up the Triumph of the Eucharist series by Peter Paul Rubens (1577–1640) are highlights of the Museo Nacional del Prado’s superb collection of Flemish paintings. Completed in 1626, these brilliantly detailed sketches were painted at the behest of the Infanta Isabel Clara Eugenia in preparation for a series of monumental tapestries that are now considered among the finest made in Europe in the seventeenth century. Unfortunately, additions to the wooden supports, introduced after the paintings were created, made the panels considerably larger than Rubens intended and over time caused serious damage to the original sections. With the aid of the Getty Foundation’s Panel Paintings Initiative, the panels have been restored and returned to their original dimensions by the Prado, and the magnificent oil sketches can once again be placed on public view. This lushly illustrated and illuminating volume provides new insight into the history of the Eucharist series of paintings and tapestries and attests to Rubens’s exhilarating art. Spectacular Rubens is published on the occasion of an exhibition of the paintings, on view at the Museo Nacional del Prado from March 25 through June 29, 2014, and at the J. Paul Getty Museum from October 14, 2014, through January 4, 2015.
Brussels I Regulation
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Author : Ulrich Magnus
language : en
Publisher: Walter de Gruyter
Release Date : 2011-12-27
Brussels I Regulation written by Ulrich Magnus and has been published by Walter de Gruyter this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-27 with Law categories.
The Brussels I Regulation is by far the most prominent cornerstone of the European law of international civil procedure. Every practitioner in the international field has to work with it - and its importance is still growing. The first edition of this full scale article-by-article commentary found a very warm reception. This new edition brings the book up to date, incorporating a host of developments in the four years since ist first appearance, combines in-depth analysis with a genuine and truly European perspective, authored by top experts from all over Europe, covers the jurisprudence of the ECJ and of the Member States, and integrates thorough discussion of the pending proposal for a Brussels Ibis Regulation. This truly European commentary offers invaluable guidance for lawyers, judges and academics throughout Europe.
The Slovene Dialect Of Resia
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Author : Han Steenwijk
language : en
Publisher: Rodopi
Release Date : 1992
The Slovene Dialect Of Resia written by Han Steenwijk and has been published by Rodopi this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Language Arts & Disciplines categories.
The study contains a synchronical description of the San Giorgio variety of the Slovene dialect spoken in the Resia valley (Val Resia/Rezijanska dolina) situated in north-eastern Italy. The following linguistic levels are analysed: phonology, morphonology and morphology. Apart from this some remarks on syntax and a lexicon have been included. The first chapter contains an overview of existing descriptive publications on Resian. Taking this overview as a starting point the choice of exactly the San Giorgio variety as the topic of this study is accounted for and the need for not only phonological, but also morphological analysis is made pointed out. The chapter further contains information on the native speakers whose speech is analysed and on the various methods used to obtain the dialect material. In the second chapter the phoneme inventory is presented, along with information on realisations, (optional) neutralisations and sandhi phenomena. Notwithstanding the considerable amount of phonetic detail given, the first and foremost aim of this chapter remains the quest for phonological oppositions and their functioning. In the third chapter the morphonological alternations that occur in the substantive, adjective and verb categories are being treated. Instead of dividing this information over the respective chapters on these categories, the alternations are presented together in a separate chapter, because some of the more frequent of them occur in all these word classes. However, through a classification by accent classes alternations concerning the location of stress are treated together with the word class they occur in. The third through seventh chapter inclusive contain the morphology of the substantive (chapter 4), the adjective (chapter 5), the pronoun, the numeral and the article (chapter 6) and the verb (chapter 7), respectively. In each chapter, together with an inventory of the attested desinences, an overview is given of rare desinences, of irregular declinations/conjugations and of the distribution of alternative desinences.
Osnove Prava
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Author :
language : hr
Publisher:
Release Date : 2008
Osnove Prava written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with categories.
Hitler S Wehrmacht 1935 1945
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Author : Rolf-Dieter Müller
language : en
Publisher: University Press of Kentucky
Release Date : 2016-09-01
Hitler S Wehrmacht 1935 1945 written by Rolf-Dieter Müller and has been published by University Press of Kentucky this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-01 with History categories.
An “impressively comprehensive” study of the Nazi military and its culpability in war crimes by “one of the foremost historians of World War II” (Stephen G. Fritz, author of Ostkrieg). Since the end of World War II, Germans have struggled with the legacy of the Wehrmacht—the unified armed forces mobilized by Adolf Hitler in 1935. Historians have vigorously debated whether the Wehrmacht's atrocities represented a break with the past or a continuation of Germany's military traditions. Now available for the first time in English, this meticulously researched yet accessible overview by eminent historian Rolf-Dieter Müller provides a comprehensive analysis of the Wehrmacht, illuminating its role in the horrors of the Third Reich. Müller examines the Wehrmacht's leadership principles, organization, equipment, and training, as well as the front-line experiences of soldiers, airmen, Waffen SS, foreign legionnaires, and volunteers. He skillfully demonstrates how state-directed propaganda and terror influenced the extent to which the militarized citizenry—or Volksgemeinschaft—was transformed under the pressure of total mobilization. Finally, Müller evaluates the army's conduct during the war, from blitzkrieg to the final surrender and charges of war crimes. Brief acts of resistance, such as an officers' “rebellion of conscience” in July 1944, embody the repressed, principled humanity of Germany's soldiers. But ultimately, Müller concludes, the Wehrmacht became the “steel guarantor” of the criminal Nazi regime.
The Triumph Of The Eucharist
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Author : Charles Scribner
language : en
Publisher:
Release Date : 1982
The Triumph Of The Eucharist written by Charles Scribner and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1982 with Art categories.