Prejudice And Discrimination In Hotels Restaurants And Bars
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Prejudice And Discrimination In Hotels Restaurants And Bars
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Author : Conrad Lashley
language : en
Publisher: Routledge
Release Date : 2022-06-15
Prejudice And Discrimination In Hotels Restaurants And Bars written by Conrad Lashley and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-06-15 with Business & Economics categories.
Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars. Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the ‘right person for the job’ in practice results in some applicants appearing to be ‘more right’ than others. This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits’ appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned. Dealing primarily with social class, gender and race, the issues discussed in the book are of international interest and authors are drawn from both the Northern and Southern hemisphere. This book will be of great interest to both upper-level students and researchers of hospitality management and human resource management, as well as wider social science communities, such as scholars of sociology, anthropology, industrial relations, human resource studies and personnel management.
Conflict And Hostility In Hotels Restaurants And Bars
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Author : Conrad Lashley
language : en
Publisher: Taylor & Francis
Release Date : 2024-06-13
Conflict And Hostility In Hotels Restaurants And Bars written by Conrad Lashley and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-06-13 with Business & Economics categories.
This book critically explores conflict and hostility in a range of hospitality settings and from a broad stakeholder perspective. The provision of accommodation, food, and drink in commercial settings has conflict at its core because the commercial transaction between hosts and guests can result in a clash of expectations between the server and served. These service encounters involve stakeholders other than immediate personnel and their clients; owners, managers, local communities, and regulatory and licensing authorities also have concerns about the hotels, restaurants, and bars in their midst. The book recognises that these different stakeholders frequently have common interests but are also in conflict as their needs and goals compete with others. By reviewing these multi-agenda perspectives, the contributors offer new insights into topics such as conflict theory within the hospitality industry, human trafficking, employee conflict, dysfunctional leadership, tall poppy syndrome, and the impacts of over-tourism on host communities. Written by leading international academics, this significant volume will be of interest to students, researchers, and academics interested in critical hospitality studies, sociology, and business, as well as anthropology and culture studies.
The Routledge Handbook Of Diversity Equity And Inclusion Management In The Hospitality Industry
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Author : Ashokkumar Manoharan
language : en
Publisher: Taylor & Francis
Release Date : 2023-10-13
The Routledge Handbook Of Diversity Equity And Inclusion Management In The Hospitality Industry written by Ashokkumar Manoharan and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-13 with Business & Economics categories.
Interdisciplinary in terms of both its coverage and contributions, The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Providing empirical knowledge and reflective practice on diversity issues and their management in the hospitality industry, this handbook includes chapters written by a plethora of experts in the diversity management (DM) field, including scholars, academics, and industry experts, such as managers from leading hospitality industry firms. Logically structured and embellished with illustrative figures throughout, the volume provides critical reviews and an appraisal of current research and the future development of conceptual and theoretical approaches to diversity, equity, and inclusion (DEI) management in the hospitality industry, including dimensions of diversity in hospitality, such as gender, cultural/ethnic, age, disability, sexual orientation, and Indigenous workers. Elucidative examples are used from different countries such as Australia, Austria, Canada, Japan, United Arab Emirates, and India, and the volume takes a solution-based approach, providing future directions for emerging diversity researchers. Global in perspective, this book is a pivotal teaching resource for academics, an illustrative reference resource for Ph.D. students and early career researchers who work on workforce diversity and a practical guide for managers and HR consultants. It will also appeal to wider audiences, including those in tourism, recreation and leisure studies, and other professional fields.
Events Management
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Author : Glenn A. J. Bowdin
language : en
Publisher: Taylor & Francis
Release Date : 2023-07-31
Events Management written by Glenn A. J. Bowdin and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-07-31 with Business & Economics categories.
A must-have introductory text of unrivalled coverage and depth focusing on events planning and management, the fourth edition of Events Management provides a complete A to Z of the principles and practices of planning, managing and staging events. The book offers a systematic guide to organising successful events, examining areas such as event design, logistics, marketing, human resource management, financial planning, risk management, impacts, evaluation and reporting. The fourth edition has been fully updated and revised to include content covering technology, including virtual and hybrid events, concepts such as social capital, soft power and events, social inclusion, equality, accessibility and diversity, and the latest industry reports, research and legal frameworks. The book is logically structured and features new case studies, showing real-life applications and highlighting issues with planning events of all types and scales in a range of geographical locations. This book has been dubbed ‘the events management bible’ and fosters an interactive learning experience amongst scholars of events management, tourism and hospitality.
The Contemporary Hotel Industry
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Author : Charalampos Giousmpasoglou
language : en
Publisher: Springer Nature
Release Date :
The Contemporary Hotel Industry written by Charalampos Giousmpasoglou and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Colour Prejudice In Britain
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Author : Anthony H. Richmond
language : en
Publisher: Taylor & Francis
Release Date : 2023-08-18
Colour Prejudice In Britain written by Anthony H. Richmond and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-08-18 with Social Science categories.
First published in 1954, Colour Prejudice in Britain is an account of the assimilation and adjustment of 345 West Indian workers who came to England between 1941 and 1943, many of whom have stayed to the present day. The study endeavours to trace the relationships between this group of West Indians and the English people with whom they came in contact over a period of approximately ten years. It is therefore a study in the two related fields of immigration and racial relations. This book will be of interest to students of sociology, history, and ethnic studies.
Congressional Record
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Author : United States. Congress
language : en
Publisher:
Release Date : 1964
Congressional Record written by United States. Congress and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1964 with Law categories.
The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)
Blackness In The White Nation
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Author : George Reid Andrews
language : en
Publisher: Univ of North Carolina Press
Release Date : 2010-10-18
Blackness In The White Nation written by George Reid Andrews and has been published by Univ of North Carolina Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-10-18 with History categories.
Uruguay is not conventionally thought of as part of the African diaspora, yet during the period of Spanish colonial rule, thousands of enslaved Africans arrived in the country. Afro-Uruguayans played important roles in Uruguay's national life, creating the second-largest black press in Latin America, a racially defined political party, and numerous social and civic organizations. Afro-Uruguayans were also central participants in the creation of Uruguayan popular culture and the country's principal musical forms, tango and candombe. Candombe, a style of African-inflected music, is one of the defining features of the nation's culture, embraced equally by white and black citizens. In Blackness in the White Nation, George Reid Andrews offers a comprehensive history of Afro-Uruguayans from the colonial period to the present. Showing how social and political mobilization is intertwined with candombe, he traces the development of Afro-Uruguayan racial discourse and argues that candombe's evolution as a central part of the nation's culture has not fundamentally helped the cause of racial equality. Incorporating lively descriptions of his own experiences as a member of a candombe drumming and performance group, Andrews consistently connects the struggles of Afro-Uruguayans to the broader issues of race, culture, gender, and politics throughout Latin America and the African diaspora generally.
Working At The Bar
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Author : Thomas M. Steinfatt
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2002-01-30
Working At The Bar written by Thomas M. Steinfatt and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-01-30 with Language Arts & Disciplines categories.
Commercial sex is the occupation of a significant portion of the women of the world, providing economic support for millions of people and their families. Working at the Bar is the first-ever, long-term, longitudinal, in-depth study of a large sex work industry—and Thailand, the most prominent nation in the rapidly growing sex tourism industry, makes for an excellent case study. While previous works have provided brief glimpses of one group of workers studied from a particular point of view, author Thomas Steinfatt examines considerations of health, behavior, economics, morality, religion, and worker safety. The result of data gathered from thousands of workers and customers in Thailand over a period of twelve years, Working at the Bar covers all aspects of an industry that, although it does not conform to various Western ideals, is nevertheless enormously significant. Among the most provocative of Steinfatt's arguments is that sex work is not itself immoral, and that far from being the exploitation industry we might imagine, sex work in Thailand is beneficial to everyone involved—especially given that education in this nation has proven not to be a viable alternative. Providing an opportunity for economic progress unavailable through other means, and providing working conditions far safer than those of the average Thai factory, sex work is ripe for a study that explores all aspects and perceptions associated with it. Working at the Bar is that long overdue study.
A Very Different Age
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Author : Steven J. Diner
language : en
Publisher: Hill and Wang
Release Date : 1997-10-30
A Very Different Age written by Steven J. Diner and has been published by Hill and Wang this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997-10-30 with History categories.
The early twentieth century was a time of technological revolution in the United States. New inventions and corporations were transforming the economic landscape, bringing a stunning array of consumer goods, millions of additional jobs, and ever more wealth. Steven J. Diner draws on the rich scholarship of recent social history to show how these changes affected Americans of all backgrounds and walks of life, and in doing so offers a striking new interpretation of a crucial epoch in our history.