Resolving Organizational Conflicts
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Conflict Management For Managers
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Author : Susan S. Raines
language : en
Publisher: John Wiley & Sons
Release Date : 2012-12-14
Conflict Management For Managers written by Susan S. Raines and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-14 with Business & Economics categories.
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Managing Organizational Conflict
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Author : Sam Blank
language : en
Publisher: McFarland
Release Date : 2020-01-17
Managing Organizational Conflict written by Sam Blank and has been published by McFarland this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-17 with Business & Economics categories.
Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.
Resolving Personal And Organizational Conflict
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Author : Ken Cloke
language : en
Publisher: Jossey-Bass
Release Date : 2000-09
Resolving Personal And Organizational Conflict written by Ken Cloke and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-09 with Business & Economics categories.
"Resolving Personal and Organizational Conflicts and Disputes offers specific methods for assisting disputing parties to communicate their problems without sinking into the twin traps of demonization and victimization. In addition, the authors show how to encourage people and organizations in conflict to identify new ways of sustaining supportive relationships and transforming anger into awareness, dialogue, and reconciliation."--BOOK JACKET.
Resolving Organizational Conflicts
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Author : Kenneth Cloke
language : en
Publisher: Goodmedia Press
Release Date : 2021-11-30
Resolving Organizational Conflicts written by Kenneth Cloke and has been published by Goodmedia Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-30 with categories.
This book assists aspiring mediators and organizational leaders in developing skills in conflict resolution and systems design, and to organizations, government agencies, and political advocacy groups in preventing and resolving conflicts.
Resolving Conflicts At Work
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Author : Kenneth Cloke
language : en
Publisher: John Wiley & Sons
Release Date : 2011-04-08
Resolving Conflicts At Work written by Kenneth Cloke and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-04-08 with Business & Economics categories.
The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.
How To Manage Conflict In The Organization
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Author : Gregg Lee CARTER
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2005-10-26
How To Manage Conflict In The Organization written by Gregg Lee CARTER and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-10-26 with Business & Economics categories.
Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. You ́ll discover how to spot potential interpersonal conflicts—and defuse them before they flare up. You ́ll understand how, when, where and why to apply the five favored conflict-resolution approaches, and you ́ll develop the insight and intuition you need to make them work. This book will give you the skills to transform conflict into a positive, productive force by applying the proven techniques of principled negotiation. You will learn how to: • Transform conflict into a positive, productive force • Respond to on-the-job conflicts quickly and effectively • Resolve conflicts positively using proven principled negotiation techniques. • Understand the differences between structural (organizational) and interpersonal conflict • Separate people from issues and focus on interests, not positions • Get beyond immediate tensions and disagreements to the root causes of any interpersonal conflict • Apply five surefire conflict-resolution approaches: avoiding, accommodating, compromising, forcing, and collaborating • Adopt best practices for implementing alternative dispute resolution techniques • Develop strategies for dealing with conflict resolution in electronic communication • Follow guidelines for when to consult with HR about a conflict-resolution situation. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Organizational Conflict
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Author : Ana Alice Vilas Boas
language : en
Publisher: BoD – Books on Demand
Release Date : 2018-08-01
Organizational Conflict written by Ana Alice Vilas Boas and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-01 with Business & Economics categories.
In this book, we learn about organizational conflict, highlighting different perspectives of conflict resolution and conflict management in different settings and areas, as well as different theoretical views on this subject. The authors from Norway, Estonia, Nigeria, Israel, USA, Slovakia, Turkey, Finland, Uruguay, and Italy bring ideas, studies, findings, and experiences to enhance our knowledge in the field of organizational conflict. The book is divided into two sections, and their respective chapters refer to two different perspectives of study. The first section covers Conceptual Frameworks on Organizational Conflict, considering management and conflict resolution, conflict in organizations as an indicator for organizational values, organizational trust as a conflict management tool, conflicts and social capital, and team conflict in complex adaptive systems. The second section deals with Empirical Studies on Organizational Conflict, emphasizing research on conflict resolution from the perspective of managers and project teams, resistance to change and conflict of interest, conflicts as a springboard for Metallica's success, drivers of innovation deployment affecting marketing relationships, and impacts of national culture on the use of bonuses for teamwork. Thus, we consider this book will be of interest to readers with a diverse group of interests in different specialties such as management, social psychology, education, law, and sociology.
The Complete Guide To Conflict Resolution In The Workplace
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Author : Marick F. Masters
language : en
Publisher: AMACOM/American Management Association
Release Date : 2002-05
The Complete Guide To Conflict Resolution In The Workplace written by Marick F. Masters and has been published by AMACOM/American Management Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-05 with Business & Economics categories.
" People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more."
When The Sparks Fly
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Author : John D. Arnold
language : en
Publisher:
Release Date : 1993-06-01
When The Sparks Fly written by John D. Arnold and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-06-01 with Business & Economics categories.
Disruptive organizational conflicts have become more prevalent as a result of the increased tensions caused by such current business realities as mergers, downsizing, and compressed production schedules. Only those managers who consistently diagnose and systematically resolve these conflicts will survive and keep their companies competitive. This timely book gives you the tools and techniques you need to succeed at resolving the 6 most common types of organizational conflicts -- a proven 10-step method that's been successfully tested in the field by a leading expert on organizational conflict resolution. "Right on target."
Resolving Conflicts At Work
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Author : Kenneth Cloke
language : en
Publisher: Jossey-Bass
Release Date : 2005-10-04
Resolving Conflicts At Work written by Kenneth Cloke and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-10-04 with Business & Economics categories.
Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.
