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Service Industries Research Program


Service Industries Research Program
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Service Industries Research Program


Service Industries Research Program
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Author : Michael Thomas
language : en
Publisher:
Release Date : 1993

Service Industries Research Program written by Michael Thomas and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Service industries categories.




Service Industries Studies Program Synopses Of Research


Service Industries Studies Program Synopses Of Research
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Author :
language : en
Publisher:
Release Date : 1989

Service Industries Studies Program Synopses Of Research written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with categories.




Service Industries Studies Program


Service Industries Studies Program
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Author :
language : en
Publisher:
Release Date : 1989

Service Industries Studies Program written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Service industries categories.




Advances In Services Innovations


Advances In Services Innovations
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Author : Dieter Spath
language : en
Publisher: Springer Science & Business Media
Release Date : 2006-12-02

Advances In Services Innovations written by Dieter Spath and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-12-02 with Technology & Engineering categories.


The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.



Service Industries In Regional Development


Service Industries In Regional Development
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Author : William J. Coffey
language : en
Publisher: IRPP
Release Date : 1989

Service Industries In Regional Development written by William J. Coffey and has been published by IRPP this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Political Science categories.


This document presents a broad empirical picture of the national, regional, and urban structure of the Canadian economy. It identifies the factors which may be causing the relative shift towards employment in service industries and occupations, and shows that the lack of actual data on interregional flows of service outputs effectively precludes the empirical testing of regional general equilibrium models involving service industries. It concludes by bringing forth the regional policy implications embedded in the conceptual and empirical work on service industries.



The Growing Importance Of The Service Industries


The Growing Importance Of The Service Industries
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Author :
language : en
Publisher:
Release Date : 1965

The Growing Importance Of The Service Industries written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1965 with Service industries categories.




Global Perspectives On Service Science Japan


Global Perspectives On Service Science Japan
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Author : Stephen K. Kwan
language : en
Publisher: Springer
Release Date : 2016-05-26

Global Perspectives On Service Science Japan written by Stephen K. Kwan and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-26 with Business & Economics categories.


This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows: • Foundations of Service Science and the service industry sector • Public/Private sector partnerships, policies, trade in services, future prospects • Contributions from science, social science, management, engineering, design as well as industry sector perspectives • Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design • Education and workforce development • Case studies from practice, research and educational community • Future Directions in Japan This book includes three Forewords written by key leaders in Service Science: • Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan) • Yasuhiro Maeda (Director, Service Affairs Policy Division METI) • Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)



Measuring Service Performance


Measuring Service Performance
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Author : Ralf Lisch
language : en
Publisher: Routledge
Release Date : 2016-05-06

Measuring Service Performance written by Ralf Lisch and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-06 with Business & Economics categories.


In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Quality decides on success and failure. Where so much is at stake, management decisions call for systematic research and consumers look for relevant results that provide guidance in complex markets. Research into quality and customer satisfaction gets to the core of a business. However, many so-called studies hardly meet essential criteria of empirical research and deliver artefacts rather than facts. This book puts an end to common misconceptions of quality studies. Measuring Service Performance is an appeal for an approach to quality research that meets quality criteria itself. It is a compelling argument against widespread but rather dubious dealings with measurement, data and statistics. Ralf Lisch calls for a reconsideration of the research process, focussing on content instead of method and adding meaning to results. Because service excellence deserves research excellence. Written in a practical, accessible style, the book offers practitioners as well as market researchers, MBA students and others involved in the service sector a critical analysis and discussion of the essentials of 'Practical Research for Better Quality'.



Innovation In Service Industries


Innovation In Service Industries
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Author : Susanne Hügel
language : en
Publisher: Springer
Release Date : 2019-07-10

Innovation In Service Industries written by Susanne Hügel and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-10 with Business & Economics categories.


Susanne Hügel studies innovation in service industries from the industrial organization and behavioral theory perspectives, therefore chooses the real estate industry as object of study. The author examines the existing research on firm innovativeness, proposes a more advanced concept, and empirically validates a new measure in a service industry context. Thereby, the innovation status quo of the real estate industry is studied. In addition, the book addresses the impact of slack resources on the organizational members’ innovative work behavior. Overall, important insights about the service industries’ innovation pattern and organizational behavior are revealed. The book acknowledges the increasing role of innovation due to the altering business environment in the 21st century, such as shifts from goods to services, or the globalization of markets. About the Author:Susanne Hügel is an expert in the field of innovation, business model development, and digital transformation in the real estate industry. She wrote her dissertation at the Real Estate Management Institute (REMI) of EBS Business School.



Information Systems And New Applications In The Service Sector Models And Methods


Information Systems And New Applications In The Service Sector Models And Methods
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Author : Wang, John
language : en
Publisher: IGI Global
Release Date : 2010-11-30

Information Systems And New Applications In The Service Sector Models And Methods written by Wang, John and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-30 with Business & Economics categories.


"This book examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems"--Provided by publisher.