Service The New Competitive Edge
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Branded Customer Service
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Author : Janelle Barlow
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2006-09-14
Branded Customer Service written by Janelle Barlow and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-09-14 with Business & Economics categories.
Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the logic and techniques of branding to customer service -- until now. Branded Customer Service is a practical guide to moving service delivery to a new level so that brand reinforcement occurs every time customers interact with organizational representatives. Janelle Barlow and Paul Stewart show how to infuse an entire organization with brand values and create a recognizable style of service that reflects brand promises and brand images.
Service
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Author :
language : en
Publisher:
Release Date : 1991
Service written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with categories.
Service
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Author : John William Humble
language : en
Publisher:
Release Date : 1991
Service written by John William Humble and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Consumer satisfaction categories.
Managing Innovation
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Author : Stephan M. Wagner
language : en
Publisher: Haupt Verlag AG
Release Date : 2008
Managing Innovation written by Stephan M. Wagner and has been published by Haupt Verlag AG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business logistics categories.
Service The New Competitive Edge
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Author : John Humble
language : en
Publisher:
Release Date : 1989
Service The New Competitive Edge written by John Humble and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with categories.
Service
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Author :
language : en
Publisher:
Release Date : 1991
Service written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Customer services categories.
Assessing Competitive Edge In The New Competition Of The Service Economy
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Author : Christian Grönroos
language : en
Publisher:
Release Date : 1988
Assessing Competitive Edge In The New Competition Of The Service Economy written by Christian Grönroos and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with categories.
Service The New Competitive Edge
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Author :
language : en
Publisher:
Release Date : 1988
Service The New Competitive Edge written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with categories.
Service
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Author : John William Humble
language : en
Publisher:
Release Date : 1991
Service written by John William Humble and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Consumer satisfaction categories.
Service
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Author : John Humble
language : en
Publisher:
Release Date : 1991
Service written by John Humble and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Consumer satisfaction categories.