Skill And Trust
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The Speed Of Trust
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Author : Stephen M. R. Covey
language : en
Publisher: Simon and Schuster
Release Date : 2008-09-04
The Speed Of Trust written by Stephen M. R. Covey and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09-04 with Business & Economics categories.
From Stephen R. Covey's eldest son come a revolutionary book that will guide business leaders, public figures and their organizations towards unprecedented productivity and satisfaction. Trust, says Stephen M. R. Covey, is the very basis of the 21st century's global economy, but its power is generally overlooked and misunderstood. Covey shows you how to inspire immediate trust in everyone you encounter - colleagues, constituents, the marketplace - allowing you to forego the time-killing and energy-draining check and balance bureaucracies that are so often relied upon in lieu of actual trust.
Smart Trust
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Author : Stephen M.R. Covey
language : en
Publisher: Simon and Schuster
Release Date : 2013-09-03
Smart Trust written by Stephen M.R. Covey and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-03 with Business & Economics categories.
Originally published in hardcover in 2012.
Building And Nurturing Trust In The Workplace
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Author : Timothy F. Bednarz
language : en
Publisher:
Release Date : 2011-05-16
Building And Nurturing Trust In The Workplace written by Timothy F. Bednarz and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-16 with Employee morale categories.
Building and Nurturing Trust in the Workplace clearly and succinctly illustrates the elements, factors and principles that define trust, and why it is the cornerstone of all effective organizations. You will discover how trust builds organizational cohesiveness and why it is an essential leadership characteristic.You will learn the critical factors and benefits of establishing trust in the workplace, as well as its implications and ramifications and impact within your organization. You will be instructed how to build and forge strong bonds of trust, as well as proven techniques and strategies that enhance the establishment of trust.You will be taught how the principles of trust building influences your how you make decisions, as well as the implications and consequences of both trust and mistrust in the workplace. Additionally, the common pitfalls associated with trust building in the workplace will be illustrated, as well as how to overcome problems and pitfalls related to issues of trust, including what to do when bonds of trust are broken, and they to be rebuilt.Finally, you will be provided with proven strategies and techniques to build trust and credibility with your customers, as well as to reestablish trust and credibility in a broken customer relationship.As part of the Pinpoint Skill Development Training Series, each chapter focuses on a single essential concept and shows you how to apply it. To improve your performance, each chapter includes a "Points to Ponder" section, and an "Action Plan" to assist you to easily transfer what you learned to your job. This book is ideal as an informal training tool for coaching or personal development. It can also be used as a handbook and guide for group training discussions.Each book in the Pinpoint Skill Development Training Series was developed from proven strategies and techniques created by Timothy Bednarz to effectively train thousands of employees in Fortune 1000 companies since 1990.
Trust Works
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Author : Ken Blanchard
language : en
Publisher: Harper Collins
Release Date : 2013-04-30
Trust Works written by Ken Blanchard and has been published by Harper Collins this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-30 with Business & Economics categories.
New York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us. In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive. Trust Works! provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony. Learn how the apply the “ABCD trust” model to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership.
Trust First
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Author : Bruce Deel
language : en
Publisher: Penguin
Release Date : 2019-07-23
Trust First written by Bruce Deel and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-23 with Social Science categories.
If we choose to trust unconditionally, how many lives could we change? When Pastor Bruce Deel took over the Mission Church in the 30314 zip code of Atlanta, he had orders to shut it down. The church was old and decrepit, and its neighborhood--known as "Better Leave, You Effing Fool," or "the Bluff," for short--had the highest rates of crime, homelessness, and incarceration in Georgia. Expecting his time there to only last six months, Deel was not prepared for what happened next. One Sunday, he was approached by a woman he didn't know. "I've been hooking and stripping for fourteen years," she said. "Can you help me?" Soon after, Bruce founded an organization called City of Refuge rooted in the principle of radical trust. Other nonprofits might drug test before offering housing, lock up valuables, or veto a program giving job skills and character references to felons as "a liability." But Bruce believed the best way to improve outcomes for the marginalized and impoverished was to extend them trust, even if that trust was violated multiple times--and even if someone didn't yet trust themselves. Since then, City of Refuge has helped over 20,000 people in Atlanta's toughest neighborhood escape the cycles of homelessness, joblessness, and drug abuse. Of course, trust alone can't overcome a broken system that perpetuates inequality. Presenting an unvarnished window into the lives of ex-cons, drug addicts, human trafficking survivors, and displaced souls who have come through City of Refuge, Trust First examines the context in which Bruce's Atlanta neighborhood went downhill--and what City of Refuge chose to do about it. They've become a one-stop-shop for transitional housing, on-site medical and mental health care, childcare, and vocational training, including accredited intensives in auto tech, culinary arts, and coding. While most social services focus on one pain point and leave the burden on the poor to find the crosstown bus that'll serve their other needs, Bruce argues that bringing someone out of homelessness requires treating all of their needs simultaneously. This model has proven so effective that a dozen new chapters of City of Refuge have opened in the US, including in California, Illinois, Ohio, Maryland, Virginia, Texas, and Georgia. More than a narrative about a single place in time, this radical primer for behavioral change belongs on every leader's shelf. Heartfelt, deeply personal, and inspiring, Trust First will break down your assumptions about whether anyone is ever truly a lost cause. Bruce will donate a portion of his proceeds from Trust First to the charitable organization City of Refuge.
Establishing Trust And Credibility
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Author : Timothy F. Bednarz
language : en
Publisher:
Release Date : 2011-05-16
Establishing Trust And Credibility written by Timothy F. Bednarz and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-16 with categories.
Establishing Trust and Credibility clearly and concisely illustrates the importance of establishing trust and credibility in the service environment, as well as instructing you in your role and responsibility in building and fostering trust.You will learn why trust is built on your personal credibility, and why your personal actions impact it. You will be instructed to appropriately use your company's policy when dealing with customer problems, and not to hide behind it, as excuse not to act. Additionally, you will understand how the customer's previous experience with your company, as well as your competition impacts their level of trust, and contributes to their skepticism. Finally, you will be provided with proven strategies and techniques to build trust and credibility with your customers, as well as to reestablish trust and credibility in a broken customer relationship.As part of the Pinpoint Skill Development Training Series, each chapter focuses on a single essential concept and shows you how to apply it. To improve your performance, each chapter includes a "Points to Ponder" section, and an "Action Plan" to assist you to easily transfer what you learned to your job. This book is ideal as an informal training tool for coaching or personal development. It can also be used as a handbook and guide for group training discussions.Each book in the Pinpoint Skill Development Training Series was developed from proven strategies and techniques created by Timothy Bednarz to effectively train thousands of employees in Fortune 1000 companies since 1990.
The Trust Mandate
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Author : Herman Brodie
language : en
Publisher:
Release Date : 2019-05-07
The Trust Mandate written by Herman Brodie and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-07 with Business & Economics categories.
This groundbreaking new book answers an essential question: why is it that a fund client selects, or an investment consultant recommends, one asset manager over another when the two are, on paper at least, very similar? Also, why is it that some asset managers maintain their mandates during difficult periods in the cycle and others don't, even though their performances are identical? Authors Herman Brodie and Klaus Harnack investigated the drivers of these selection decisions and uncovered that so-called 'soft' factors play the primary role - even more so for consultants than for end-clients. They also discovered that these soft factors are essentially the means clients use to judge an asset manager's benevolent intentions, one of the two dimensions of the universal human evaluation more commonly known as trust. Backed by compelling data and research from multiple disciplines, The Trust Mandate breaks open the science of trust for asset managers, revealing the systematic steps clients take in their search for evidence of good intentions - the essential, but often missing, component in business relationships. It also shows how trusted managers are able to win more clients, keep them longer, merit good recommendations, allowed to take more risks, and justify higher fees. The clients of trusted managers enjoy reduced anxiety, earn higher long-run returns, and avoid costly and pointless transitions from firm to firm. So high-trust relationships are a genuine win-win situation. Yet the task of initiating and nurturing them falls squarely on the service provider. Asset managers must learn to convey their good intentions. The Trust Mandate shows why - and how - in unprecedented detail.
Leaders Eat Last
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Author : Simon Sinek
language : en
Publisher: Penguin
Release Date : 2014-01-07
Leaders Eat Last written by Simon Sinek and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-07 with Business & Economics categories.
The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views). Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things. In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why? The answer became clear during a conversation with a Marine Corps general. "Officers eat last," he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort--even their own survival--for the good of those in their care. Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.
The Role Of Trust In Management
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Author : Timothy F. Bednarz
language : en
Publisher:
Release Date : 2013-03-09
The Role Of Trust In Management written by Timothy F. Bednarz and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-09 with categories.
"The Role of Trust in Management" clearly and succinctly illustrates the elements, factors and principles that define trust, and why it is the cornerstone of all effective organizations. You will discover how trust builds organizational cohesiveness and why it is an essential management characteristic.
Unleashed
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Author : Frances Frei
language : en
Publisher: Harvard Business Press
Release Date : 2020-06-02
Unleashed written by Frances Frei and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-06-02 with Business & Economics categories.
"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.