Smart Services
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Smart Service Management
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Author : Maria Maleshkova
language : en
Publisher: Springer Nature
Release Date : 2021-01-26
Smart Service Management written by Maria Maleshkova and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-26 with Computers categories.
This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Furthermore, it gives an overview of the possible implementation architectures and shows how the designed smart services can be realized with specific technologies. Finally, it provides four specific use cases that show how smart services have been realized in practice and what impact they have within the businesses. The first part of the book defines the basic concepts and aims to establish a shared understanding of terms, such as smart services, service systems, smart service systems or cyber-physical systems. On this basis, it provides an analysis of existing work and includes insights on how an organization incorporating smart services could enhance and adjust their management and business processes. The second part on the design of smart services elaborates on what constitutes a successful smart service and describes experiences in the area of interdisciplinary teams, strategic partnerships, the overall service systems and the common data basis. In the third part, technical reference architectures are presented in detail, encompassing topics on the design of digital twins in cyber physical systems, the communication between entities and sensors in the age of Industry 4.0 as well as data management and integration. The fourth part then highlights a number of analytical possibilities that can be realized and that can constitute or be part of smart services, including machine learning and artificial intelligence methods. Finally, the applicability of the introduced design and development method is demonstrated by considering specific real-world use cases. These include services in the industrial and mobility sector, which were developed in direct cooperation with industry partners. The main target audience of this book is industry-focused readers, especially practitioners from industry, who are involved in supporting and managing digital business. These include professionals working in business development, product management, strategy, and development, ranging from middle management to Chief Digital Officers. It conveys all the basics needed for developing smart services and successfully placing them on the market by explaining technical aspects as well as showcasing practical use cases.
Smart Services Summit
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Author : Jürg Meierhofer
language : en
Publisher: Springer Nature
Release Date : 2023-08-29
Smart Services Summit written by Jürg Meierhofer and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-08-29 with Business & Economics categories.
This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic and environmental aspects of sustainability in connection with new technologies. It includes contributions on how the quality and value of services are affected by digital technologies, how collaboration affects shared value creation, and how organizations can be enabled to drive digital value creation. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike.
Smart Services Summit
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Author : Shaun West
language : en
Publisher: Springer Nature
Release Date : 2022-04-26
Smart Services Summit written by Shaun West and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-26 with Business & Economics categories.
This book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches. It gathers findings and insights presented at the fourth Smart Services Summit, held in Zurich, Switzerland, in October 2021, which primarily focused on how smart services have enabled companies to adapt during and to the COVID-19 pandemic. The book includes examples of remote and collaborative working that actively involve customers in service processes, requiring a change in mindset for more traditional firms. Moreover, it explores how services can be delivered faster and more affordable with the aid of new technologies and in collaboration with the customers, leading to new value propositions and business models and thus an evolution of smart services. Given its scope, the book offers an essential guide for practitioners and advanced students alike.
Smart Services Summit
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Author : Shaun West
language : en
Publisher: Springer Nature
Release Date : 2021-06-25
Smart Services Summit written by Shaun West and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-06-25 with Business & Economics categories.
This book offers state-of-the-art descriptions of intelligent service innovations in industry, supported by novel scientific approaches. It gathers findings presented at the 3rd Intelligent Services Summit, which took place in Zurich in September 2020, and chiefly focused on the design and application of Digital Twin as an enabler for business development in the field of smart services. Divided into three parts, the book addresses the challenges involved in the successful development and implementation of smart services for industry and science, ranging from data management to product design and lifecycle management. The four main aspects covered are industrial challenges, value system design (how to integrate resources into service ecosystems to create value), value creation through value proposition (how to create value for ecosystem actors), and value capture (how to create value for ecosystem businesses). Given its scope, the book offers an essential guide for practitioners and advanced students alike.
Smart Service Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2018-01-05
Smart Service Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-05 with categories.
Who are the people involved in developing and implementing Smart Service? How do you assess your Smart Service workforce capability and capacity needs, including skills, competencies, and staffing levels? What key business process output measure(s) does Smart Service leverage and how? Will Smart Service deliverables need to be tested and, if so, by whom? How is the value delivered by Smart Service being measured? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Smart Service investments work better. This Smart Service All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Smart Service Self-Assessment. Featuring 724 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Smart Service improvements can be made. In using the questions you will be better able to: - diagnose Smart Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Smart Service and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Smart Service Scorecard, you will develop a clear picture of which Smart Service areas need attention. Your purchase includes access details to the Smart Service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
A Deep Dive Into Smart City Technologies And Portfolio Of Smart Services
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Author : Dr. Dipak Shamlal Gade
language : en
Publisher: Shashwat Publication
Release Date : 2023-04-03
A Deep Dive Into Smart City Technologies And Portfolio Of Smart Services written by Dr. Dipak Shamlal Gade and has been published by Shashwat Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-04-03 with Biography & Autobiography categories.
This book has provided an introduction to Smart Cities, basic concepts, definition and fundamentals. It has also covered an in depth details on conceptual framework based on modern architecture using advanced technologies such as IoT, Cloud Computing Platforms, Data Analytics, Cyber Security based on Blockchain Technology, intelligence incorporated through AI and ML for some of its selected Smart Services such as · Smart Water Management · Smart Lighting Management · Smart Traffic Management · Smart Waste Management · Smart Parking Management and · Blockchain based Application Layer for secure Smart Services The Book has nicely covered an impact of Covid-19 pandemic on Smart Cities development, operation and maintenance activities. The book has relevant details on the latest tools and technologies used by Smart Cities to address its real life practical challenges while setting up and maintaining various Smart Services. This book can be considered as one of the best reference books on Smart Cities and will definitely be useful for industrial professionals, research scholars and various stakeholders of Smart Cities for getting indepth information about Smart Cities and while undertaking further research on Smart Cities and its Smart Services.
Smart Services Summit
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Author : Shaun West
language : en
Publisher: Springer Nature
Release Date :
Smart Services Summit written by Shaun West and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Big Data And Smart Service Systems
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Author : Xiwei Liu
language : en
Publisher: Academic Press
Release Date : 2016-11-23
Big Data And Smart Service Systems written by Xiwei Liu and has been published by Academic Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-23 with Computers categories.
Big Data and Smart Service Systems presents the theories and applications regarding Big Data and smart service systems, data acquisition, smart cities, business decision-making support, and smart service design. The rapid development of computer and Internet technologies has led the world to the era of Big Data. Big Data technologies are widely used, which has brought unprecedented impacts on traditional industries and lifestyle. More and more governments, business sectors, and institutions begin to realize data is becoming the most valuable asset and its analysis is becoming the core competitiveness. Describes the frontier of service science and motivates a discussion among readers on a multidisciplinary subject areas that explores the design of smart service Illustrates the concepts, framework, and application of big data and smart service systems Demonstrates the crucial role of smart service to promote the transformation of the regional and global economy
Smart Services
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Author : Deborah C. Sawyer
language : en
Publisher: Information Today, Inc.
Release Date : 2002
Smart Services written by Deborah C. Sawyer and has been published by Information Today, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
Focus is on the competitive information needs of service-oriented firms in this book for managers in service businesses, entrepreneurs, marketing specialists, and competitive intelligence professionals. Sawyer, president of a consulting firm, describes the forms of competition in service businesses,
Smart Service Systems Operations Management And Analytics
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Author : Hui Yang
language : en
Publisher: Springer Nature
Release Date : 2019-11-25
Smart Service Systems Operations Management And Analytics written by Hui Yang and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-25 with Business & Economics categories.
This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science.