Supervision Skills For The Service Industry
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Supervision Skills For The Service Industry
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Author : Dana V. Tesone
language : en
Publisher:
Release Date : 2005
Supervision Skills For The Service Industry written by Dana V. Tesone and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Service industries categories.
This unique, engaging “hands-on” guide helps managers and supervisors effectively manage and supervise people. The book is designed to provide leaders in the workplace with a quick and practical tool for working smarter, not harder. A three-part organization focuses on the knowledge required for effective supervision, contains chapters addressing practical skills for supervisors to use on the job, details job search strategies, and explores how to actually be a supervisor in the real-world.. For practicing managers and supervisors who want to successfully lead into the twenty-first century.
Hospitality Supervision And Leadership Level 3
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Author : Patricia Paskins
language : en
Publisher: Hachette UK
Release Date : 2015-07-31
Hospitality Supervision And Leadership Level 3 written by Patricia Paskins and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-07-31 with Study Aids categories.
Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding
The New Supervisor Skills For Success
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Author : Bruce B. Tepper
language : en
Publisher: McGraw Hill Professional
Release Date : 1993-06-22
The New Supervisor Skills For Success written by Bruce B. Tepper and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-06-22 with Business & Economics categories.
Shows how to develop and improve the skills necessary to make being a supervisor productive and enjoyable.
Self Development Aids For Supervisors And Middle Managers
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Author : United States Civil Service Commission. Library
language : en
Publisher:
Release Date : 1970
Self Development Aids For Supervisors And Middle Managers written by United States Civil Service Commission. Library and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1970 with Personnel management categories.
A Program For Supervisors In The Federal Service
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Author : United States Civil Service Commission
language : en
Publisher:
Release Date : 1944
A Program For Supervisors In The Federal Service written by United States Civil Service Commission and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1944 with Civil service categories.
Supervision In The Hospitality Industry
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Author : John R. Walker
language : en
Publisher: Wiley
Release Date : 2011-12-06
Supervision In The Hospitality Industry written by John R. Walker and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-06 with Technology & Engineering categories.
Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.
First Line Supervision
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Author : Charles M. CADWELL
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2006-01-12
First Line Supervision written by Charles M. CADWELL and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-01-12 with Business & Economics categories.
Join the thousands of supervisors who have stepped up to their new roles with this self-study classic. Join the thousands of supervisors who have learned the ropes with this classic book on mastering supervisory skills. Completely revised and updated, First-Line Supervision, Fifth Edition gives you all the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace. Filled with expert information on all the basics of the job—from managing time and stress to motivating and counseling employees— First-Line Supervision, Fifth Edition is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace. Whether a novice or experienced supervisor, you’ll find First-Line Supervision, Fifth Edition inspirational, instructive and encouraging. Just think of the book as a trusted friend—one that will lead you step-by-step along a new path to success and satisfaction. You will learn how to: • Make a successful transition from staff to supervisor • Develop your own leadership style • Establish a partnership with your boss • Give feedback to improve performance • Build a top-performing team • Manage communication technology • Develop the skills to manage a diverse work force • Learn techniques for managing virtual employees and employees at multiple and distant locations. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
The Supervisor S Survival Guide
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Author : Kris Cole
language : en
Publisher: Penguin Books
Release Date : 2002
The Supervisor S Survival Guide written by Kris Cole and has been published by Penguin Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
A practical, concise guide with easy-to-implement ideas, tips and explanations, this book will assist the reader in attaining management and team leadership success.
Supervision In The Hospitality Industry Online Component Ahlei Access Card
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Author : Raphael R Kavanaugh
language : en
Publisher: Educational Institute
Release Date : 2012-11
Supervision In The Hospitality Industry Online Component Ahlei Access Card written by Raphael R Kavanaugh and has been published by Educational Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11 with categories.
Supervisory Skill Builders Online is the program that serves as the online component for the text, Supervision in the Hospitality Industry 5/e by Raphael R. Kavanaugh. The online component has 9 modules (amounting to roughly 3 hours of seat-time each), covers 85 topics, and amounts to 27 total hours of seat-time. This online course provides an entertaining approach to building supervisory skills. The modules are loaded with need to know information on how supervisors should carry out their responsibilities to management as well as employees. Ideal as a self-trainer, the series helps supervisors: meet management s objectives for productivity and quality guest service; solve everyday workplace challenges; gain respect, trust, and support from the people who work for them. Learning is facilitated through interactivity; videos, embedded questions, and readings are available throughout. This online component gives six-month access for student users. "
Supervision As Collaboration In The Human Services
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Author : Michael J. Austin
language : en
Publisher: SAGE
Release Date : 2004-03-23
Supervision As Collaboration In The Human Services written by Michael J. Austin and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-03-23 with Psychology categories.
The authors have assembled some of the finest minds in the field of supervision studies to produce Supervision as Collaboration in the Human Services. Key aspects of a learning organization and the process of organizational learning are explored across the various human services (social, mental health, health, and aging), making this an essential core text for graduate and undergraduate students of social work and counselling, as well as for human services supervisors and practitioners.