The Apology Impulse
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The Apology Impulse
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Author : Cary Cooper
language : en
Publisher: Kogan Page Publishers
Release Date : 2019-10-03
The Apology Impulse written by Cary Cooper and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-03 with Business & Economics categories.
WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.
The Saturday Review Of Politics Literature Science And Art
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Author :
language : en
Publisher:
Release Date : 1871
The Saturday Review Of Politics Literature Science And Art written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1871 with categories.
Saturday Review
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Author :
language : en
Publisher:
Release Date : 1871
Saturday Review written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1871 with categories.
Sorry About That
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Author : Edwin L. Battistella
language : en
Publisher: Oxford University Press, USA
Release Date : 2014
Sorry About That written by Edwin L. Battistella and has been published by Oxford University Press, USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with Language Arts & Disciplines categories.
"In Sorry About That, linguist Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture. Battistella offers the fascinating stories behind these apologies alongside his own analysis of the language used in each. He uses these examples to demonstrate the ways in which language creates sincere or insincere apologies, why we choose to apologize or don't, and how our efforts to say we are sorry succeed or fail."--Provided by publisher.
Harper S Bazaar
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Author :
language : en
Publisher:
Release Date : 1872
Harper S Bazaar written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1872 with Celebrities categories.
Life Of W Cunningham Etc
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Author : Robert RAINY (and MACKENZIE (James))
language : en
Publisher:
Release Date : 1871
Life Of W Cunningham Etc written by Robert RAINY (and MACKENZIE (James)) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1871 with categories.
Life Of William Cunningham By R Rainy And J Mackenzie
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Author : Robert Rainy
language : en
Publisher:
Release Date : 1871
Life Of William Cunningham By R Rainy And J Mackenzie written by Robert Rainy and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1871 with categories.
Life Of William Cunningham
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Author : Robert Rainy
language : en
Publisher: BoD – Books on Demand
Release Date : 2022-12-26
Life Of William Cunningham written by Robert Rainy and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-26 with Fiction categories.
Reprint of the original, first published in 1871.
Life Of William Cunningham D D
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Author : Robert Rainy
language : en
Publisher:
Release Date : 1871
Life Of William Cunningham D D written by Robert Rainy and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1871 with categories.
The Apology
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Author : V (formerly Eve Ensler)
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2019-05-14
The Apology written by V (formerly Eve Ensler) and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-14 with Psychology categories.
From the bestselling author of The Vagina Monologues-a powerful, life-changing examination of abuse and atonement. “A triumph of artistry and empathy.” -Naomi Klein “A crucial step forward . . . This is an urgently needed book right now.” -Jane Fonda “Courageous, transformative, and yes-healing.” -Anne Lamott Like millions of women, Eve Ensler has been waiting much of her lifetime for an apology. Sexually and physically abused by her father, Eve has struggled her whole life from this betrayal, longing for an honest reckoning from a man who is long dead. After years of work as an anti-violence activist, she decided she would wait no longer; an apology could be imagined, by her, for her, to her. The Apology, written by Eve from her father's point of view in the words she longed to hear, attempts to transform the abuse she suffered with unflinching truthfulness, compassion, and an expansive vision for the future. Through The Apology Eve has set out to provide a new way for herself and a possible road for others, so that survivors of abuse may finally envision how to be free. She grapples with questions she has sought answers to since she first realized the impact of her father's abuse on her life: How do we offer a doorway rather than a locked cell? How do we move from humiliation to revelation, from curtailing behavior to changing it, from condemning perpetrators to calling them to reckoning? What will it take for abusers to genuinely apologize? Remarkable and original, The Apology is an acutely transformational look at how, from the wounds of sexual abuse, we can begin to re-emerge and heal. It is revolutionary, asking everything of each of us: courage, honesty, and forgiveness.