The Balanced Scorecard In Information Technology
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Implementing The It Balanced Scorecard
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Author : Jessica Keyes
language : en
Publisher: CRC Press
Release Date : 2016-04-19
Implementing The It Balanced Scorecard written by Jessica Keyes and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-19 with Business & Economics categories.
The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical manage
Balanced Scorecard For Performance Measurement
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Author : IntroBooks
language : en
Publisher: IntroBooks
Release Date : 2018-02-18
Balanced Scorecard For Performance Measurement written by IntroBooks and has been published by IntroBooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-18 with Business & Economics categories.
“When you can measure all those words that you are talking about, and break them into numbers, you know really something about it. To the contrary, when you are not measuring anything at all, then you have no idea on what you have spoken. You have no control over your sayings. The knowledge can be meager in that way, and that could be unsatisfactory as well, says”, Dr. Kaplan. In other words, if you can measure, then you could improve. That is the reason, why business metrics were introduced to measure the performance standards of the organizations, towards improvisation. That is all balanced scorecard is about. Let us see about that in detail.
The Balanced Scorecard
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Author : Robert S. Kaplan
language : en
Publisher: Harvard Business Review Press
Release Date : 1996-08-02
The Balanced Scorecard written by Robert S. Kaplan and has been published by Harvard Business Review Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-08-02 with Business & Economics categories.
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.
Implementation Of An It Balanced Scorecard
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Author : Peter Hirschbichler
language : en
Publisher: GRIN Verlag
Release Date : 2011-01-28
Implementation Of An It Balanced Scorecard written by Peter Hirschbichler and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-28 with Business & Economics categories.
Master's Thesis from the year 2009 in the subject Business economics - Business Management, Corporate Governance, grade: 1, University of Salzburg (International Executive MBA General Management (Upgrade)), language: English, abstract: Information technology (IT) plays a major role in today’s companies. Although, in most firms IT does not generate the core customer value itself, it rather supports creating additional customer value or enables cost efficiency of business processes. This is why IT departments are viewed in most cases as service centres of companies, providing a defined set of services for as low costs as possible. But, service centres should still strive to provide only these services which are necessary for supporting the company’s strategy. In the beginning of information technology, IT departments defined the quality and quantity of services provided for the firm. Also, innovations concerning IT, evolved mostly within the IT department. This was because only IT-staff has known the range of possibilities IT was able to offer. A major problem of the IT department defining the quality of service was that many improvements have been made for the sake of IT only and have not been aligned to the strategy of the company. Therefore, many resources of a company have been wasted in IT departments. However, for today’s businesses it is essential that IT enables only corporate strategies in order to remain effective. Caused by the current financial crisis, uncertain times for businesses are expected. This makes strategy alignment and execution of IT departments even more significant in order to stay efficient and effective. But, a recent survey carried out by McKinsey & Company shows that there are still enormous potentials for improving the performance of IT departments. For example the survey shows that the basic services are met quite well by many IT departments, but the big challenges for supporting the business, still remain. Also, 67% of all respondents of the survey (chief information officers and senior executives) think that the business and IT strategy are not tightly integrated in their company. (cf. McKinsey 2008) Consequently, strategy alignment of business and IT as well as strategy execution are not simple tasks. Processes which are supporting the strategy effectively have to be defined and controlled constantly. Controlling tangible assets, which affect the strategy, might turn out to be fairly complex, controlling intangible assets is even more difficult. [...]
The Balanced Scorecard
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Author : Robert S. Kaplan
language : en
Publisher:
Release Date : 2005
The Balanced Scorecard written by Robert S. Kaplan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business planning categories.
The Balanced Scorecard In Information Technology
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Author : Valentin Delor
language : fr
Publisher:
Release Date : 2020
The Balanced Scorecard In Information Technology written by Valentin Delor and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with categories.
Ce mémoire reprend différentes problématiques concernant les tableaux de bord prospectifs et les interactions qu'ils peuvent avoir avec les managers d'une organisation. Il s'agit ici d'étudier leur relation avec les systèmes d'information et de voir dans quelle mesure un tableau de bord prospectif peut être considéré comme un outil de contrôle. Il est démontré que ces tableaux de bords peuvent en effet être considérés comme des outils de contrôle, car ils compilent l'information d'une entreprise (donnée aujourd'hui clé dans la quête du succès) et la traduisent en une stratégie pour les managers de cette entreprise. Les tableaux de bords prospectifs peuvent de plus être utilisés pour contrôler l'avancement de certains projets, ou même en mesurer la performance à terme.
Strategies For Information Technology Governance
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Author : Wim Van Grembergen
language : en
Publisher: IGI Global
Release Date : 2004-01-01
Strategies For Information Technology Governance written by Wim Van Grembergen and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-01-01 with Business & Economics categories.
The advent of the Information Society is marked by the explosive penetration of information technologies in all aspects of life and by a related fundamental transformation in every form of the organization. Researchers, business people and policy makers have recognized the importance of addressing technological, economic and social impacts in conjunction. For example, the rise and fall of the dot-com hype depended a lot on the strength of the business model, on the technological capabilities available to firms and on the readiness of the society and economy at large sustain a new breed of business activity. However, it is notoriously difficult to examine the cross-impacts of social, economic and technological aspects of the Information Society. This kind of work requires multidisciplinary work and collaboration on a wide range of skills. Social and Economic Transformation in the Digital Era addresses this challenge by assembling the latest thinking of leading researchers and policy makers. The book covers all key subject areas of the Information Society an presents innovative business models, case studies, normative theories and social explanations
Measuring Performance And Demong Results Of Information Technology Investments
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Author : Christopher W. Hoenig
language : en
Publisher: DIANE Publishing
Release Date : 2000
Measuring Performance And Demong Results Of Information Technology Investments written by Christopher W. Hoenig and has been published by DIANE Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with categories.
To assist agencies in understanding and devising effective IT measurement implementation approaches, public and private org. well-known for their IT performance, leadership and mgmt. expertise were examined. Chapters: the demand for performance mgmt.; fundamental practices: the foundation of IT performance mgmt.; follow an IT "results chain"; follow a "balanced scorecard" approach; target measures, results, and accountability at decision-making tiers; build a comprehensive measurement, data collection, and analysis capability; strengthen IT processes to improve mission performance; key lessons learned for effective implementation.
Executive Guide
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Author : United States. General Accounting Office. Accounting and Information Management Division
language : en
Publisher:
Release Date : 1997
Executive Guide written by United States. General Accounting Office. Accounting and Information Management Division and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Administrative agencies categories.
Execution Excellence
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Author : Sanjiv Anand
language : en
Publisher: John Wiley & Sons
Release Date : 2016-04-04
Execution Excellence written by Sanjiv Anand and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-04 with Business & Economics categories.
A hands-on guidebook for making your strategy work with effective Balanced Scorecard design, deployment, and maintenance Execution Excellence is the practitioner's guide to real-world implementation. Designed by a Balanced Scorecard (BSC) thought leader with 30 years of experience and over 300 global implementations under his belt across a range of industry sectors, this guide gives you a hands-on framework for putting the BSC methodology into action. Clear, concise, and easy to read, this book skips the theoretical exposition to get right to the point—how can companies use BSC to effectively deploy strategy and drive individual and enterprise performance? You'll find the answers here. The discussion outlines the ways in which firms commonly fail in implementing BSC. These failures can be traced back to common design and implementation flaws: making the process too complicated and focusing on the BSC process rather than the outcome. The discussion will also cover design optimization across a range of key industry sectors. You'll gain expert insight into avoiding these missteps and the practical tools and perspective you need to implement BSC correctly the first time. While the Balanced Scorecard framework is widely accepted and praised, about half of firms that implement it fail to realize the full benefits. The fault lies not with the framework, but with the design, and more importantly—execution. This book gives you the information and tools you need to adopt BSC successfully. Design a BSC that truly and simply reflects your strategy Customize the BSC to reflect your industry's uniqueness Define clear measurements and ownership that suit your strategy Develop a framework for efficient data collection and reporting Implement effective reviews to keep your business on track Use your Balanced Scorecard data to close performance gaps Developed in the early 1990s, the Balanced Scorecard framework has been recognized as one of the most seminal business ideas in the last 75 years. Thousands of companies around the world use BSC to create and maintain a performance-oriented enterprise, yet just as many try and fail. Execution Excellence shows you what you need to know and do to become a BSC success story.