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The Convenience Store Industry

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Success Of 7 Eleven Japan The Discovering The Secrets Of The World S Best Run Convenience Chain Stores

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Author : Akira Ishikawa
language : en
Publisher: World Scientific
Release Date : 2002-10-28

Success Of 7 Eleven Japan The Discovering The Secrets Of The World S Best Run Convenience Chain Stores written by Akira Ishikawa and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-10-28 with Business & Economics categories.

When analyzing 7-Eleven Japan's advanced and innovative management style, the authors of this book highlight the existence of the “integrated information system”. This is because of the key role it plays not only in forming this firm's corporate strategy but also in developing its functional strategies for logistic support, merchandising and store operations. The authors explore the integrated information system, a symbol of the competitiveness of 7-Eleven Japan.

Urban Business Profile Convenience Stores

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Author : United States. Economic Development Administration
language : en
Publisher:
Release Date : 1972

Urban Business Profile Convenience Stores written by United States. Economic Development Administration and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1972 with categories.

Omnichannel In The Digital Age

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Author : Samantha Celeste Gibson
language : en
Publisher:
Release Date : 2021

Omnichannel In The Digital Age written by Samantha Celeste Gibson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021 with Consumer satisfaction categories.

Omnichannel for retail organizations has grown significantly over the recent decade. Retailers are challenged to find ways to connect with tech-savvy consumers and encourage repeat visits and positive word-of-mouth referrals. The digital decade has introduced many purchase and communication options such as buy online and ship to consumer or buy online and ship to store, along with social media interactions, and the integration of all these channels creates a need for a more seamless transaction to the customer. The Covid-19 crisis has certainly revealed the advantages of omnichannel, especially in its capacity to satisfy customer needs for flexible but also reliable shopping experiences when the inability to physically shop was limited by the virus and the ability to shop online with delivery increased. The challenge for retailers today is that the greater the channel options, the more the complex the store environment. Retail stimuli, such as price, store atmosphere, service quality, and product assortments are as important as the integrated channel synergies. A clean store with great service, competitive attractive prices, and optimal product assortments remains top priority as does the need to integrate seamless transactions and channel options. Essay 1 will focus on ensuring a seamless customer journey, both offline and online, to assure supplier and retailer relationships, including measuring how successfully the brick-and-mortar supports the online sales component. One retail industry that is experiencing challenges with customer trips is convenience stores. Convenience stores have been slow to respond to the digital decade. Research on the convenience store industry from a consumer perspective has been lacking. Essay 2 applies the theoretical model developed in Essay 1 to customers of convenience stores. The intention of the empirical study is to explain the convenience store consumers’ behaviors and experiences and to determine if hedonic needs will outweigh utilitarian needs to help improve revisit intentions. In addition, customer insights into the convenience store environment will help convenience retail practitioners better understand the relationship among customer preferences, hedonic or utilitarian experiences, satisfaction, and revisit intentions. The convenience store industry, with limited capital, must appreciate what channel options will supply them the highest return on investment. The industries takeovers have led to many different information technology systems that are difficult to integrate and are aging. By applying the conceptual model developed in Essay 1 to the convenience store industry one can confirm through rigorous analysis of customer preferences in convenience stores if customers are more hedonic-oriented versus utilitarianoriented and what elements in the store may add or detract from the overall customer satisfaction and revisit intentions. Customers in convenience stores are not returning; could the issue be the stimuli in the store is leading to decreased visits? Will certain stimuli such as omnichannel help with more of a hedonic customer experience to enhance satisfaction and revisit intentions? Focusing on in-store stimuli, such as price, product assortment, service quality, and store atmosphere (overall cleanliness and food cleanliness), combined with a digital platform that supports synergistic digital omnichannel options, this research uncovers the customer profile of a convenience store and the needed changes the retail industry needs to overcome their apocalypse.

How Buying Decisions Are Made

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Author : S. E. Trieb
language : en
Publisher:
Release Date : 1987

How Buying Decisions Are Made written by S. E. Trieb and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1987 with Convenience stores categories.

Relevant Success Factors For The Implementation Of Convenience Stores In Germany And Their Development In The German Market

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Author : Matthias Gumbart
language : en
Publisher: GRIN Verlag
Release Date : 2018-03-21

Relevant Success Factors For The Implementation Of Convenience Stores In Germany And Their Development In The German Market written by Matthias Gumbart and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-21 with Business & Economics categories.

Bachelor Thesis from the year 2018 in the subject Business economics - Trade and Distribution, grade: 1,3, Ingolstadt University of Applied Sciences (THI Business School), course: International Retail Management, language: English, abstract: In Germany’s market many types of retailers exist and are part of peoples’ life. Looking at other continents and countries though, there is one type of retail store which is very common there but can hardly be found in Germany, the convenience store. This thesis is about factors for a successful implementation of convenience stores into the German market and its development so far. By writing this thesis the author tried to work on the relevant aspects of implementing and introducing a new store type to the German market. The author of this work looks at legal aspects, possible customers, infrastructural and geographical aspects as well as suitable store management and planning. Analysing given data and information as well as looking at the current and future development declares how to implement convenience stores into the German market. This thesis results in the fact that at this moment in time (January 2018) convenience stores, which are open 24/7, can almost only exist in cooperation with gas stations in Germany, because of legal restrictions by the federal states. Convenience stores in gas stations are most likely to become an established part of the German retail market in the next years. Even though it being new to Germany and its market the likelihood of this retail store type growing fast in Germany is high and more companies are almost certainly going to establish cooperated convenience store businesses in gas stations around the country.