The Empathetic Workplace
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The Empathetic Workplace
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Author : Katharine Manning
language : en
Publisher: HarperCollins Leadership
Release Date : 2021-02-16
The Empathetic Workplace written by Katharine Manning and has been published by HarperCollins Leadership this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-02-16 with Self-Help categories.
This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every manager or HR representative who shouldn’t just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand: Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener. Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don’t yet know but hope to learn. Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.
Leading With Empathy
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Author : Gautham Pallapa
language : en
Publisher: John Wiley & Sons
Release Date : 2021-11-25
Leading With Empathy written by Gautham Pallapa and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-25 with Business & Economics categories.
Learn to lead others through adversity with the power of human connection. In Leading with Empathy: Understanding the Needs of Today’s Workforce, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful roadmap to leading people through adversity and empowering humans in the workplace, the home, and society. Through this book, the distinguished author examines the impact of recent world-shaking events and how they have impacted us as a species and as individuals. He explores how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers. Finally, the book describes how to transform the way we work by rethinking and reimagining existing processes and innovatively introducing strategic disruption. Leading with Empathy also includes: Stories, anecdotes, and personal musings that grant visibility and validation to the suffering of others Exercises and strategies to reduce stress, anxiety, and improve happiness and positivity Actions that enable leaders to empower people through empathy, collaboration, and communication. An essential read for executives, managers, and business leaders of all types, Leading with Empathy will also earn a place on the bookshelves of military, athletic, and educational leaders who seek to inspire their followers and empower humanity in the face of adversity.
The Empathic Leader
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Author : Dwayne Buckingham
language : en
Publisher:
Release Date : 2014-07-04
The Empathic Leader written by Dwayne Buckingham and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-04 with categories.
With an increase in workplace violence, burnout, job dissatisfaction and employee turnover, the demand for change in management styles has never been greater than it is today. The traditional hierarchical, dictatorial styles of leadership are a thing of the past. Tyrannical management has lost traction over the past few decades as people demand more empathically to be treated fairly in the workplace. The Empathic Leader is a simple, but powerful parable that reveals how leaders can enhance morale and increase workplace productivity by embracing and applying The 5 Skills of Highly Empathic Leaders: Lead in a Righteous Manner, Suspend Judgment, Seek to Understand, Acknowledge Subjective Experiences and Maintain a Collaborative Spirit. By reading this thought-provoking and personal story, you will learn how to transform from being a mission-focused tyrant leader to a people-focused empathic leader. By the book's end you will truly understand the value of demonstrating empathy to create an environment where employees can perform exceptionally well. Although the story takes place in a military setting, The Empathic Leader management model can be applied by any leader in any organization. The plot is simplistic, but the message is life-changing.
The Empathic Leader Workbook
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Author : Dwayne Buckingham
language : en
Publisher:
Release Date : 2014-07-04
The Empathic Leader Workbook written by Dwayne Buckingham and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-04 with categories.
Leaders at all levels of management and from various organizations around the world are finding it more and more difficult to achieve their mission while also creating a positive workplace where employees can perform exceptionally well. This workbook is a guidepost to help you become an empathic leader. It provides an overview of The Empathic Leader management model: a people-focused and process-oriented leadership style that can be used by CEOs and front-line supervisors to successfully bond with employees and build productive organizations. It highlights the importance of embracing The 5 Skills of Highly Empathic Leaders. This comprehensive and user-friendly workbook can be used in a variety of settings. No matter what organization you work in, it will help you create a positive and compassionate workplace where employees feel encouraged, hopeful and empowered to excel. It includes "leadership pre- and posttests," a self-scoring leadership test, an emotional regulation handout, an empathic leadership survey, practice scenarios and more. This convenient 8.5 x 11 format and "lay-flat" binding facilitate easy photocopying of handouts and worksheets.
The Empathy Edge
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Author : Maria Ross
language : en
Publisher: Page Two
Release Date : 2019-10-22
The Empathy Edge written by Maria Ross and has been published by Page Two this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-22 with Business & Economics categories.
Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic--and innovative--workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits. In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society--it's great for business, and may transform you at a personal level, too.
The Power Of Empathy
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Author : Lloyd Bumanglag
language : en
Publisher: Lloyd Bumanglag
Release Date : 2023-05-09
The Power Of Empathy written by Lloyd Bumanglag and has been published by Lloyd Bumanglag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-05-09 with Business & Economics categories.
The Power of Empathy: A Handbook for Executives and Leaders to Navigate Difficult Workplace Situations is a comprehensive guide that aims to help project managers, executives, supervisors, and leaders navigate challenging situations in the workplace with empathy. The book is divided into four key areas, each addressing a specific niche of empathetic leadership during a business crisis, navigating difficult conversations with stakeholders through empathetic leadership, empathy in leadership: managing difficult cultural differences in the workplace, and empathetic leadership in managing difficult external partnerships or collaborations.
Empathy Driven Leadership
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Author : Dwayne Buckingham
language : en
Publisher:
Release Date : 2020-05-13
Empathy Driven Leadership written by Dwayne Buckingham and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-13 with categories.
Leaders at all levels of management and from various organizations around the world are finding it more and more difficult to achieve their mission while also creating a positive workplace where employees can perform exceptionally well. This workbook is a guidepost to help you become an empathy-driven leader. It provides an overview of The Empathy-Driven Leadership management model: a people-focused and process-oriented leadership style that can be used by CEOs and front-line supervisors to successfully bond with employees and build productive organizations. It highlights the importance of embracing The 5 Skills of Highly Empathic Leaders.This comprehensive and user-friendly workbook can be used in a variety of settings. No matter what organization you work in, it will help you create a positive and compassionate workplace where employees feel encouraged, hopeful and empowered to excel. It includes "leadership pre- and posttests," a self-scoring leadership test, an emotional regulation handout, an empathic leadership survey, practice scenarios and more. This convenient 8.5 x 11 format and "lay-flat" binding facilitate easy photocopying of handouts and worksheets.
The Power To Lead With Empathy Transforming Workplace Culture And Performance
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Author : Gerard Assey
language : en
Publisher: Gerard Assey
Release Date : 2024-03-18
The Power To Lead With Empathy Transforming Workplace Culture And Performance written by Gerard Assey and has been published by Gerard Assey this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-03-18 with Business & Economics categories.
‘The Power to Lead with Empathy: Transforming Workplace Culture and Performance’ explores the profound impact of empathy on organizational success. Through real-life examples and practical insights, this book delves into the multifaceted nature of empathy, from understanding its components to navigating its connection with emotional intelligence and leadership effectiveness. It offers actionable strategies for overcoming challenges and fostering a culture of empathy in the workplace, emphasizing the importance of self-empathy and self-care in nurturing empathetic leaders. In today's digital age, where human connection can often be overlooked, this book highlights how empathy can bridge the gap and foster authentic relationships in virtual environments. Ultimately, ‘The Power of Leading with Empathy’ serves as a roadmap for leaders and organizations to cultivate empathy as a core value, driving collaboration, innovation, and fulfillment in the modern workplace.
The Empathy Factor
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Author : Marie R. Miyashiro
language : en
Publisher: PuddleDancer Press
Release Date : 2011-10-01
The Empathy Factor written by Marie R. Miyashiro and has been published by PuddleDancer Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-01 with Business & Economics categories.
Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers.
The Empathy Dilemma
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Author : Maria Ross
language : en
Publisher: Page Two
Release Date : 2024-09-10
The Empathy Dilemma written by Maria Ross and has been published by Page Two this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-09-10 with Business & Economics categories.
Lead with compassion without compromising high performance or financial success. We have entered a new world of work. It’s a world where successful leaders embrace a human-centric approach, prioritizing the mental health and personal responsibilities of their employees alongside their professional ones. However, post-pandemic, a dark side to the empathetic workplace has emerged and many well-intentioned business leaders are struggling to keep both productivity and morale high. In The Empathy Dilemma, author, speaker, and empathy advocate, Maria Ross, explores the difficulties organizational leaders are having, and the solutions they need to get back on track. Drawing on her decades of experience, thorough research, and extensive interviews, Ross goes back to the basics of what empathy is, and what it isn’t. She details where leaders are going wrong and how to navigate complicating factors such as generational mindsets, philosophical differences, and diverse life experiences while still getting the job done. By utilizing the five pillars of effective empathetic leadership: self-awareness, self-care, clarity, decisiveness, and joy, leaders will discover actionable tactics to create the firm foundation, that enables compassion to co-exist with high-performance. And by bringing this all into focus, Ross emphasizes the fact that empathy is a two-way street that involves mutual respect and trust between all involved parties. Written as a follow-up to her book The Empathy Edge, The Empathy Dilemma looks at the compassionate leader through a post-pandemic lens. It is the guide every leader needs in order to prioritize performance and protect mental health so that both their organization and their teams come out on top.