Total Quality Management In Theoretical And Practical Context
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Total Quality Management In Theoretical And Practical Context
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Author : Christina Haring
language : en
Publisher: diplom.de
Release Date : 2004-03-08
Total Quality Management In Theoretical And Practical Context written by Christina Haring and has been published by diplom.de this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-03-08 with Business & Economics categories.
Inhaltsangabe:Abstract: Thesis: To what extend is the implementation of Total Quality encouraged by the European Quality System and how is this theory put into action within a company specific context in order to meet the requirements? The following study focuses on Total Quality Management. It begins with a short overview of the development of quality concepts within the last 50 years. It deals in detail with the fundamental elements of TQM. The particular principles are arranged in a way, which illustrates the mutual supportive interrelationships. After that, the European quality system is explained. It is primarily focused on the European Quality Award and its belonging assessment criteria. Within this framework, the Total Quality implementation is demonstrated by the example of a recent award winner. It is examined in which way and to what extend the theoretical principles of TQM have been applied in order to meet the European guidelines. With reference to the theory, the European evaluation system as well as the company specific application is critically analysed. Introduction: Today s leading organisations are getting aware that it is important to develop a process of continuous improvement in order to deal with the worldwide increasing competition in a successful way. The adaptation to the incessant changing demands of the market and the customer is a problematic task for a company. Under these conditions, top-managers are looking for ways to break up old structures and to take future demands into consideration. One particular approach to improved effectiveness of company performance is the Japanese inspired Total Quality Management (TQM). The fundamental thought is that quality cannot only be seen as a mechanistic process but has to be accepted as a company pervading system. It requires teamwork and an increased development and involvement of employees. Companies, which strive after a high level of quality, see in the customer the key element. They realise that they have to offer the highest possible quality level of products and services. Total Quality Management provides various techniques, which secure the acceptance of this philosophy within the entire organisation and facilitate the necessary changes of behaviour and mentality. Inhaltsverzeichnis:Table of Contents: 1.Introduction1 2.The Emerging and Development of Quality Concepts3 3.The Principles of Total Quality Management5 3.1Adaptation of a Quality Orientated [...]
Total Quality Management In A Theoretical And Practical Context
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Author : Christina Haring
language : en
Publisher: GRIN Verlag
Release Date : 2007-07-27
Total Quality Management In A Theoretical And Practical Context written by Christina Haring and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-27 with Business & Economics categories.
Bachelor Thesis from the year 2002 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0 (UK - Note: 74(A)), University of Cambridge (Ashcroft Business School), 88 entries in the bibliography, language: English, abstract: The study focuses on Total Quality Management. It begins with a short overview of the development of quality concepts within the last 50 years. It deals in detail with the fundamental elements of TQM. The particular principles are arranged in a way, which illustrates the mutual supportive interrelationships. After that, the European quality system is explained. It is primarily focused on the European Quality Award and its belonging assessment criteria. Within this framework, the Total Quality implementation is demonstrated by the example of a recent award winner. It is examined in which way and to what extend the theoretical principles of TQM have been applied in order to meet the European guidelines. With reference to the theory, the European evaluation system as well as the company specific application is critically analysed.
Managing With Total Quality Management
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Author : Adrian Wilkinson
language : en
Publisher: Bloomsbury Publishing
Release Date : 1998-01-01
Managing With Total Quality Management written by Adrian Wilkinson and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998-01-01 with Business & Economics categories.
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
Organizational Excellence Through Total Quality Management Electronic Resource
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Author : H. Lal
language : en
Publisher: New Age International
Release Date : 2008
Organizational Excellence Through Total Quality Management Electronic Resource written by H. Lal and has been published by New Age International this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Total quality management categories.
About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.
Quality
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Author : John Beckford
language : en
Publisher: Psychology Press
Release Date : 2002
Quality written by John Beckford and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
This text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. The text is intended primarily for students, but could also be of use to practising managers.
Quality
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Author : John Beckford
language : en
Publisher: Routledge
Release Date : 2003-09-02
Quality written by John Beckford and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-02 with Business & Economics categories.
The second edition of this best-selling textbook provides a comprehensive introduction to the theory and practice of quality in the context of management thinking. Fully revised and updated, it reviews the study of the quality movement throughout the twentieth century. The wide-ranging approach encompasses both traditional and contemporary approaches based on systems thinking. Improvements on the first edition include: * revised and updated chapters which explore the notion of quality in greater depth, and relate quality directly to organisational effectiveness * consideration of the substantial changes brought about by the introduction of ISO9000:2000 and exploration of the links to IIP, ISO14000, ISO19000, Management Charter and the Business Excellence Model * revised examination of Business Process Re-engineering which emphasizes the application of chaos and complexity theories * a completely rewritten approach to statistical methods * a new section on 'Skills Based Quality Management' - an approach to quality in the professional sector developed by the author and his colleagues * an entirely new chapter dealing with the Business Excellence Model.
Beyond Total Quality Management
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Author : Gregory M. Bounds
language : en
Publisher: McGraw-Hill/Irwin
Release Date : 1994
Beyond Total Quality Management written by Gregory M. Bounds and has been published by McGraw-Hill/Irwin this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Business & Economics categories.
Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.
Total Quality Management
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Author : Joel E. Ross
language : en
Publisher: Routledge
Release Date : 2017-10-06
Total Quality Management written by Joel E. Ross and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-06 with Business & Economics categories.
Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.
Total Quality Management
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Author : Paul T. J. James
language : en
Publisher:
Release Date : 1996
Total Quality Management written by Paul T. J. James and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.
This book aims to provide the information required for any course in total quality management. It covers both service and manufacturing sectors, and parallels the development of general management theory with total quality management theory
Managing Quality In Tourism
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Author : Tony Lenehan
language : en
Publisher:
Release Date : 1998
Managing Quality In Tourism written by Tony Lenehan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Hospitality industry categories.
This work addresses the growing interest in total quality management (TQM) within the hospitality industry. It examines theories and developments in quality management, and looks critically at the subject in an international context.