Verism A Pocket Guide
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Verism A Pocket Guide
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Author : Doug Tedder
language : en
Publisher: Van Haren
Release Date :
Verism A Pocket Guide written by Doug Tedder and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service. VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to: • Managers - who want to understand how to leverage evolving management practices; • Service owners and service managers - who need to bring their skills up to date and understand how service management has changed; • Executives - who are accountable for effective service delivery; • Graduates and undergraduates - who will be joining organizations and who need to understand the principles of service management.
Verism Tm A Pocket Guide A Publication Of Ifdc International Foundation Of Digital Competences
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Author : Van Haren Publishing
language : en
Publisher:
Release Date : 2018-03-15
Verism Tm A Pocket Guide A Publication Of Ifdc International Foundation Of Digital Competences written by Van Haren Publishing and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-15 with Business & Economics categories.
This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service. VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to: - Managers - who want to understand how to leverage evolving management practices; - Service owners and service managers - who need to bring their skills up to date and understand how service management has changed; - Executives - who are accountable for effective service delivery; - Graduates and undergraduates - who will be joining organizations and who need to understand the principles of service management.
Verism Unwrapped And Applied
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Author : Claire Agutter
language : en
Publisher: Van Haren
Release Date :
Verism Unwrapped And Applied written by Claire Agutter and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on with Education categories.
VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.
Verism A Service Management Approach For The Digital Age
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Author : Claire Agutter, Suzanne van Hove, Randy Steinberg & Rob England
language : nl
Publisher: Van Haren
Release Date : 2017-11-20
Verism A Service Management Approach For The Digital Age written by Claire Agutter, Suzanne van Hove, Randy Steinberg & Rob England and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-20 with categories.
VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from ’inside-out’ to ’outside-in’ by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: § How does the organization enable and deliver value? § What are the supply chains within an organization that support value delivery? § How do the individual capabilities contribute to or support these supply chains to deliver value?
Verism Foundation Study Guide
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Author : Helen Morris
language : en
Publisher:
Release Date : 2018-02
Verism Foundation Study Guide written by Helen Morris and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02 with categories.
This book is intended as a self-study guide for the VeriSM(TM) Foundation, VeriSM(TM) Essentials, and VeriSM(TM) Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification requirements for the VeriSM(TM) Foundation, VeriSM(TM) Essentials, and VeriSM(TM) Plus, a publication of the IFDC - International Foundation for Digital Competence). This guide is also useful for all professionals and organizations involved in delivering value to customers through the development, delivery, operation and/or promotion of services. VeriSM(TM) Foundation, VeriSM(TM) Essentials and VeriSM(TM) Plus prove to be useful to both professionals at the very start of their service management career and also to experienced professionals who need access to a simple service management approach. It refers to the information contained in the VeriSM handbook, "VeriSM(TM) - A service management approach for the digital age" - published by Van Haren Publishing. This guide has been developed for anyone who works with products and services and will be of particular interest to: graduates and undergraduates, managers (who want to understand how to leverage evolving management practices), service owners and service managers (who need to bring their skills up to date and understand how service management has changed), executives and IT professionals (who need to understand the impact of evolving management practices and new technologies on their role).
Verism Foundation Study Guide
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Author : Helen Morris
language : en
Publisher: Van Haren
Release Date : 2018-02-28
Verism Foundation Study Guide written by Helen Morris and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-28 with categories.
This book is intended as a self-study guide for the VeriSM™ Foundation, VeriSM™ Essentials, and VeriSM™ Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification requirements for the VeriSM™ Foundation, VeriSM™ Essentials, and VeriSM™ Plus, a publication of the IFDC – International Foundation for Digital Competence). This guide is also useful for all professionals and organizations involved in delivering value to customers through the development, delivery, operation and/or promotion of services. VeriSM™ Foundation, VeriSM™ Essentials and VeriSM™ Plus prove to be useful to both professionals at the very start of their service management career and also to experienced professionals who need access to a simple service management approach. It refers to the information contained in the VeriSM handbook, “VeriSM™ - A service management approach for the digital age” - published by Van Haren Publishing. This guide has been developed for anyone who works with products and services and will be of particular interest to: graduates and undergraduates, managers (who want to understand how to leverage evolving management practices), service owners and service managers (who need to bring their skills up to date and understand how service management has changed), executives and IT professionals (who need to understand the impact of evolving management practices and new technologies on their role).
Verism A Service Management Approach For The Digital Age
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Author : A Publication of IFDC (International Foundation of Digital Competences)
language : en
Publisher: Van Haren
Release Date : 2017-12-05
Verism A Service Management Approach For The Digital Age written by A Publication of IFDC (International Foundation of Digital Competences) and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-12-05 with Education categories.
VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on.Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices.Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from ’inside-out’ to ’outside-in’ by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: - How does the organization enable and deliver value?- What are the supply chains within an organization that support value delivery?- How do the individual capabilities contribute to or support these supply chains to deliver value?
Pocket Guide To Sainthood
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Author : Jason Boyett
language : en
Publisher: John Wiley & Sons
Release Date : 2009-06-24
Pocket Guide To Sainthood written by Jason Boyett and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-06-24 with Religion categories.
"Boyett's witty, weird, and sometimes even wise Pocket Guides are proof that the best things do come in small packages." —Daniel Radosh, author, Rapture Ready! We name our cities, hospitals, and churches after them. We flock to shrines bearing their remains. We ask for their help when we lose our keys. Who are these saints, what made them so holy, and what in the world are those birds doing on St. Francis's shoulder? Jason Boyett's Pocket Guide to Sainthood takes an intriguing and unflinching look at the fascinating—and fascinatingly weird—lives of the saints. Whether you are a Catholic desperately needing a patron, or a Protestant trying to identify your cabbie's bobblehead, this may be as close as you ever come to true holiness. Make the most of it by learning How St. Denis delivered his best sermon while holding his own decapitated head Why both hair shirts and nakedness are mainstays of saintly fashion Which saints are the patrons of bowel disorders, serial killers, and other useful categories What is involved in the canonization process, should you get so lucky?or martyred With Pocket Guide to Sainthood, virtue just got a whole lot more entertaining.
Scrum A Pocket Guide 3rd Edition
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Author : Gunther verheyen
language : en
Publisher: Van Haren
Release Date : 2021-01-26
Scrum A Pocket Guide 3rd Edition written by Gunther verheyen and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-26 with Education categories.
This pocket guide to Scrum is the one book for everyone who wants to learn or re-learn about Scrum. The book describes the framework as it was designed and intended, with a strong focus on the purpose to the rules and adding an historical perspective to Scrum and the Agile movement. As the balance of society keeps shifting from industrial labor to digital work, complexity and unpredictability keep increasing. The need for agility through Scrum increases equally, in and beyond software and product development. This 3rd edition of Scrum - A Pocket Guide, while introducing some changes in terminology, more than ever offers the clarity and insights on Scrum that many organizations need, more than ever. It will help people and their organizations properly shape their Scrum, regardless of their domain or business. Scrum – A Pocket Guide is an extraordinarily competent book. It flows with insight, understanding, and perception. This should be the de facto standard handout for all looking for a complete, yet clear overview of Scrum without being bothered by irrelevancies. (Ken Schwaber, Scrum co-creator) The author, Gunther Verheyen, is a seasoned Scrum practitioner (2003). He has been employing Scrum since 2003. He was partner to Ken Schwaber and Director of the Professional Scrum series at Scrum.org. He is the founder of Ullizee-Inc and engages with people and organizations as an independent Scrum Caretaker on a journey of humanizing the workplace with Scrum.
Scrum A Pocket Guide 2nd Edition
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Author : Gunther Verheyen
language : en
Publisher: Van Haren
Release Date : 2019-02-16
Scrum A Pocket Guide 2nd Edition written by Gunther Verheyen and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-02-16 with Agile software development categories.
This pocket guide to Scrum is the one book for everyone who wants to learn or re-learn about Scrum. The book describes the framework as it was designed and intended, with a strong focus on the purpose to the rules and adding an historical perspective to Scrum and the Agile movement. Several elements that were described in the first edition of Scrum - A Pocket Guide (2013) were later added to the official Scrum Guide. The most noticeable ones are the Scrum Values (2016) and the description of the 3 questions of the Daily Scrum as a good, yet optional practice (2017). As the balance of society keeps shifting from industrial labor to digital work, complexity and unpredictability keep increasing. The need for agility through Scrum increases equally, in and beyond software and product development. This 2nd edition of Scrum - A Pocket Guide offers the clarity and insights on Scrum that many organizations need, today and in the foreseeable future. Scrum – A Pocket Guide is an extraordinarily competent book. It flows with insight, understanding, and perception. This should be the de facto standard handout for all looking for a complete, yet clear overview of Scrum without being bothered by irrelevancies. (Ken Schwaber, Scrum co-creator) The author, Gunther Verheyen, is a seasoned Scrum practitioner (2003). Throughout his standing career as a consultant, Gunther has employed Scrum in diverse circumstances. He was partner to Ken Schwaber and Director of the Professional Scrum series at Scrum.org. He is the founder of Ullizee-Inc and engages with people and organizations as an independent Scrum Caretaker.