Voice Of The Customer Marketing Complete Self Assessment Guide
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Voice Of The Customer Marketing Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher:
Release Date : 2018
Voice Of The Customer Marketing Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018 with Electronic books categories.
Voice-Of-The-Customer Marketing Complete Self-Assessment Guide.
Voice Of The Customer Marketing Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2017-09-09
Voice Of The Customer Marketing Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-09 with categories.
This exclusive Voice-Of-The-Customer Marketing Self-Assessment will make you the dependable Voice-Of-The-Customer Marketing domain Assessor by revealing just what you need to know to be fluent and ready for any Voice-Of-The-Customer Marketing challenge. How do I reduce the effort in the Voice-Of-The-Customer Marketing work to be done to get problems solved? How can I ensure that plans of action include every Voice-Of-The-Customer Marketing task and that every Voice-Of-The-Customer Marketing outcome is in place? How will I save time investigating strategic and tactical options and ensuring Voice-Of-The-Customer Marketing opportunity costs are low? How can I deliver tailored Voice-Of-The-Customer Marketing advise instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerardus Blokdyk. Blokdyk ensures all Voice-Of-The-Customer Marketing essentials are covered, from every angle: the Voice-Of-The-Customer Marketing Self-Assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Voice-Of-The-Customer Marketing outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Voice-Of-The-Customer Marketing practitioners. Their mastery, combined with the uncommon elegance of the Self-Assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Voice-Of-The-Customer Marketing are maximized with professional results. Your purchase includes access to the $249 value Voice-Of-The-Customer Marketing Self-Assessment Dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Voice Of The Customer Marketing A Complete Guide 2020 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-09-29
Voice Of The Customer Marketing A Complete Guide 2020 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-29 with categories.
Overall, how would you rate the success of your organizations VoC program in terms of meeting its goals and objectives, and fulfilling managements expectations? What security mechanisms are utilized to protect consumer privacy? What policies, processes and/or systems do customer service representatives and agents believe facilitate or inhibit ability to resolve customer problems and requests on the first contact? What are your organizational processes, policies, practices and other aspects of performance that are connected to the targeted element of the customer experience? Does your organizations ability to resolve customer problems or requests on the first contact vary by the type of customer problem or request? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Voice Of The Customer Marketing investments work better. This Voice Of The Customer Marketing All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Voice Of The Customer Marketing Self-Assessment. Featuring 951 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Voice Of The Customer Marketing improvements can be made. In using the questions you will be better able to: - diagnose Voice Of The Customer Marketing projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Voice Of The Customer Marketing and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Voice Of The Customer Marketing Scorecard, you will develop a clear picture of which Voice Of The Customer Marketing areas need attention. Your purchase includes access details to the Voice Of The Customer Marketing self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Voice Of The Customer Marketing Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Voice Of The Customer Marketing A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-06-18
Voice Of The Customer Marketing A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-18 with categories.
How can you ensure that when a customer contacts your organization with a problem or request, his/her problem or request is resolved satisfactorily on the first contact? Overall, how would you rate the success of your organizations VoC program in terms of meeting its goals and objectives, and fulfilling managements expectations? What are your organizational processes, policies, practices and other aspects of performance that are connected to the targeted element of the customer experience? Before developing and implementing action plans: Do you understand what the customer wants you to do or do differently? What security mechanisms are utilized to protect consumer privacy? This premium Voice-Of-The-Customer Marketing self-assessment will make you the principal Voice-Of-The-Customer Marketing domain leader by revealing just what you need to know to be fluent and ready for any Voice-Of-The-Customer Marketing challenge. How do I reduce the effort in the Voice-Of-The-Customer Marketing work to be done to get problems solved? How can I ensure that plans of action include every Voice-Of-The-Customer Marketing task and that every Voice-Of-The-Customer Marketing outcome is in place? How will I save time investigating strategic and tactical options and ensuring Voice-Of-The-Customer Marketing costs are low? How can I deliver tailored Voice-Of-The-Customer Marketing advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Voice-Of-The-Customer Marketing essentials are covered, from every angle: the Voice-Of-The-Customer Marketing self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Voice-Of-The-Customer Marketing outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Voice-Of-The-Customer Marketing practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Voice-Of-The-Customer Marketing are maximized with professional results. Your purchase includes access details to the Voice-Of-The-Customer Marketing self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Voice-Of-The-Customer Marketing Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Voice Of Customer Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2017-05
Voice Of Customer Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05 with categories.
When was the Voice of customer start date? How is the value delivered by Voice of customer being measured? Is there a critical path to deliver Voice of customer results? What would happen if Voice of customer weren't done? How will you measure your Voice of customer effectiveness? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Voice of customer assessment. Featuring 372 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Voice of customer improvements can be made. In using the questions you will be better able to: - diagnose Voice of customer projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Voice of customer and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Voice of customer Index, you will develop a clear picture of which Voice of customer areas need attention. Included with your purchase of the book is the Voice of customer Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Voice Of Customer Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2017-05-18
Voice Of Customer Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-18 with categories.
When was the Voice of customer start date? How is the value delivered by Voice of customer being measured? Is there a critical path to deliver Voice of customer results? What would happen if Voice of customer weren't done? How will you measure your Voice of customer effectiveness? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Voice of customer assessment. Featuring 372 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Voice of customer improvements can be made. In using the questions you will be better able to: - diagnose Voice of customer projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Voice of customer and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Voice of customer Index, you will develop a clear picture of which Voice of customer areas need attention. Included with your purchase of the book is the Voice of customer Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http: //theartofservice.com
Voice Of The Customer Analytics Complete Self Assessment Guide
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2018-10-25
Voice Of The Customer Analytics Complete Self Assessment Guide written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-25 with categories.
What vendors make products that address the Voice of the Customer Analytics needs? Are assumptions made in Voice of the Customer Analytics stated explicitly? Who are the Voice of the Customer Analytics improvement team members, including Management Leads and Coaches? Is there a critical path to deliver Voice of the Customer Analytics results? Is maximizing Voice of the Customer Analytics protection the same as minimizing Voice of the Customer Analytics loss? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Voice of the Customer Analytics investments work better. This Voice of the Customer Analytics All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Voice of the Customer Analytics Self-Assessment. Featuring 669 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Voice of the Customer Analytics improvements can be made. In using the questions you will be better able to: - diagnose Voice of the Customer Analytics projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Voice of the Customer Analytics and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Voice of the Customer Analytics Scorecard, you will develop a clear picture of which Voice of the Customer Analytics areas need attention. Your purchase includes access details to the Voice of the Customer Analytics self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard, and... - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation ...plus an extra, special, resource that helps you with project managing. INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Voice Of The Customer
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Author : Gerard Blokdyk
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2017-11-21
Voice Of The Customer written by Gerard Blokdyk and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-21 with categories.
Marketing budgets are tighter, consumers are more skeptical, and social media has changed forever the way we talk about Voice of the customer. How do we gain traction? Why is it important to have senior management support for a Voice of the customer project? What are the key elements of your Voice of the customer performance improvement system, including your evaluation, organizational learning, and innovation processes? How do we go about Securing Voice of the customer? Is there a Voice of the customer management charter, including business case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Voice of the customer assessment. All the tools you need to an in-depth Voice of the customer Self-Assessment. Featuring 693 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Voice of the customer improvements can be made. In using the questions you will be better able to: - diagnose Voice of the customer projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Voice of the customer and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Voice of the customer Scorecard, you will develop a clear picture of which Voice of the customer areas need attention. Included with your purchase of the book is the Voice of the customer Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.
Voice Of The Customer A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-03-18
Voice Of The Customer A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-03-18 with categories.
Which platforms will the dashboard be deployed in? When will the improvement be made? Can you find correlations that customer satisfaction is correlated to the expectation of the customer? What is the Pain issue? How good or solid is your market data? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are you really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Voice of the customer investments work better. This Voice of the customer All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Voice of the customer Self-Assessment. Featuring 962 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Voice of the customer improvements can be made. In using the questions you will be better able to: - diagnose Voice of the customer projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Voice of the customer and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Voice of the customer Scorecard, you will develop a clear picture of which Voice of the customer areas need attention. Your purchase includes access details to the Voice of the customer self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Voice of the customer Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Voice Of The Customer
DOWNLOAD
Author : Gerardus Blokdyk
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2018-01-13
Voice Of The Customer written by Gerardus Blokdyk and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-13 with categories.
Marketing budgets are tighter, consumers are more skeptical, and social media has changed forever the way we talk about Voice of the customer. How do we gain traction? Why is it important to have senior management support for a Voice of the customer project? What are the key elements of your Voice of the customer performance improvement system, including your evaluation, organizational learning, and innovation processes? How do we go about Securing Voice of the customer? Is there a Voice of the customer management charter, including business case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Voice of the customer assessment. All the tools you need to an in-depth Voice of the customer Self-Assessment. Featuring 693 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Voice of the customer improvements can be made. In using the questions you will be better able to: - diagnose Voice of the customer projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Voice of the customer and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Voice of the customer Scorecard, you will develop a clear picture of which Voice of the customer areas need attention. Included with your purchase of the book is the Voice of the customer Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.