42 Rules For Superior Field Service
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42 Rules For Superior Field Service
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Author : Rosemary Coates
language : en
Publisher: Happy About
Release Date : 2013
42 Rules For Superior Field Service written by Rosemary Coates and has been published by Happy About this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Business & Economics categories.
With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into advocates and to generate significant business revenue. If you are in the field service business, you should be designing solutions that benefit the customer and are profitable for your company. This includes developing a field service strategy, organizing the service business, optimizing field inventories, implementing Customer Relationship Management (CRM) and tailoring sales incentives. Complicating field service operations in today's environment is the global nature of the installed base and where in the world your products and spares are manufactured. Sourcing global parts, managing the parts supply chain and the investment required are the things that keep managers up at night. This book provides 42 essential rules to benchmark and develop a global service business. You will learn: How to develop a profitable field service strategy and organization How to survey customers and drive improvement in field service operations The impact of poor field service on the bottom line What to do in an emergency What to consider when developing field repair inventories What systems and tools to consider ...and much more Rosemary Coates and Jim Reily have a combined 50+ years of global manufacturing and field service experience from companies such as Hewlett Packard and Cisco as well as the US Military. In addition they have worked on consulting engagements with a proven track record of amazing field service results. They offer insights and recommendations based on real-world experience
42 Rules For Sourcing And Manufacturing In China 2nd Edition
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Author : Rosemary Coates
language : en
Publisher: Happy About
Release Date : 2013-07
42 Rules For Sourcing And Manufacturing In China 2nd Edition written by Rosemary Coates and has been published by Happy About this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07 with Business & Economics categories.
Doing business in China is tougher than you think. Not only is the culture vastly different, but China's experience in manufacturing is still developing. It will be a few years before the majority of manufacturers are up to world standards. In the meantime, quality, contract laws, schedules and logistics must be closely monitored. As a result, the things Westerners must do to be successful are far different from dealing with American or European manufacturers. The best way to quickly come up to speed on these differences and how to handle them is to learn from the experience of others. Through over 20 extraordinary executive interviews, Rosemary Coates captured the essence of sourcing and manufacturing in China. '42 Rules for Sourcing and Manufacturing in China (2nd Edition)' is a pragmatic approach that every businessperson headed to China must read. For business people who are experienced in doing business in China, or for first-time visitors, this book will provide valuable insights from real executives and experts. These executives offer their personal experiences and recommendations about sourcing and manufacturing in China. Going beyond simple cultural do's and don'ts, you will discover: how business is really done how you can make things happen in China the mistake westerners often make, and how to avoid them what made these executives successful Based on her 25 years of supply chain experience, much of it spent living and working across Asia, Rosemary Coates has become an expert on doing business in China. Her own personal experiences in China are interwoven into this book.
The Soldier S Pocket Book For Field Service
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Author : Garnet Wolseley Wolseley (Viscount)
language : en
Publisher:
Release Date : 1886
The Soldier S Pocket Book For Field Service written by Garnet Wolseley Wolseley (Viscount) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1886 with Great Britain categories.
Message Of The President Of The United States Transmitting The Budget For The Service Of The Fiscal Year Ending
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Author : United States
language : en
Publisher:
Release Date : 1923
Message Of The President Of The United States Transmitting The Budget For The Service Of The Fiscal Year Ending written by United States and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1923 with Budget categories.
Message Of The President Of The United States Transmitting The Budget
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Author : United States
language : en
Publisher:
Release Date : 1923
Message Of The President Of The United States Transmitting The Budget written by United States and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1923 with Budget categories.
The Budget Of The United States Government
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Author : United States
language : en
Publisher:
Release Date : 1923
The Budget Of The United States Government written by United States and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1923 with Budget categories.
The Statutory Rules And Orders Revised
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Author : Great Britain
language : en
Publisher:
Release Date : 1904
The Statutory Rules And Orders Revised written by Great Britain and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1904 with Law categories.
The Civil Pay Master S Manual For The North West Provinces
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Author :
language : en
Publisher:
Release Date : 1861
The Civil Pay Master S Manual For The North West Provinces written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1861 with North-Western Provinces (India) categories.
The Juvenile Court System
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Author : Edwin M. Lemert
language : en
Publisher: Transaction Publishers
Release Date :
The Juvenile Court System written by Edwin M. Lemert and has been published by Transaction Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on with Social Science categories.
This volume is based on a detailed analysis of change in the law and in the administration of justice affecting juvenile off enders in California in the fifties and sixties. It addresses how procedural law develops on a long-term basis and under what conditions. It also examines the processes by which revolutionary changes occur in law and the extent to which social change can be directed or controlled by legislation. Social action to revise California's juvenile court law, which had remained little changed since 1915, began in 1958. Subsequently a small group of legal reformers who perceived anomalies in the law and in the underlying philosophy of the court overcame substantial resistance to effect revolutionary revisions of the law. Lemert examines their experience to determine how changes of such magnitude could take place after decades of gradual adaptations in the juvenile courts. His study also looks into the consequences of this change on the court and related agencies of law enforcement. The author sets forth a socio-legal theory of change-a conception of paradigms, normal evolution, and revolution in law. He applies this theory to data, with special attention to the resistance to legal change and the processes by which it gives way to the adaptive process of normal law. Lemert discusses the substantive aspects of juvenile law as it relates to human affect and meaning, touching on the existential elements of justice. Professionals dealing with juveniles, legal scholars, sociologists, and political scientists will find this book, with its emphasis on how to achieve more equitable administration of juvenile justice, has much to contribute to our understanding of the dynamics of social change. Edwin M. Lemert (1912-1996) was professor of sociology at the University of California, Davis best known for being a pioneer in the labeling theory of social deviance. He is the author of numerous books including The Trouble With Evil: Social Control at the Edge of Morality, Human Deviance, and Social Problems and Social Control.
The Reshoring Guidebook
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Author : Rosemary Coates
language : en
Publisher:
Release Date : 2014-08-10
The Reshoring Guidebook written by Rosemary Coates and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-08-10 with categories.
Step-by-step instructional guidebook to bringing manufacturing back to America