A Complete Guide To Training Library Staff
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A Complete Guide To Training Library Staff
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Author : Emily Leachman
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2024-11-14
A Complete Guide To Training Library Staff written by Emily Leachman and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-11-14 with Language Arts & Disciplines categories.
This practical guidebook presents an infrastructure for training library staff, starting with a robust onboarding process and continuing through a staff member's entire duration at an institution. Because library services and resources can change rapidly, ongoing training is an important aspect of library operations. Training can be a particular challenge at large, multi-branch library systems, because it can be difficult to ensure all staff are able to receive the relevant information. Written for library managers and training leaders, A Complete Guide to Training Library Staff presents a comprehensive lifecycle for staff development with a focus on tools and techniques to build a sustainable training program, set staff up for success in their positions, and develop a positive and supportive community across the library. Authors Emily Leachman and A. Garrison Libby spearheaded their library's movement to largely online trainings, which are inclusive of staff at all branch locations. This practical guidebook helps managers and trainers develop a comprehensive plan that allows new staff to quickly become acquainted with the operations of the library, provides ongoing training to make staff aware of new procedures and services, and creates a collaborative and supportive training environment to empower staff to learn and lead.
A Complete Guide To Training Library Staff
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Author : Emily Leachman
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2024-12-12
A Complete Guide To Training Library Staff written by Emily Leachman and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-12-12 with Education categories.
"Presents an infrastructure for training library staff, starting with a robust onboarding process and continuing through a staff member's entire duration at an institution"--
Training Library Staff And Volunteers To Provide Extraordinary Customer Service
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Author : Julie Todaro
language : en
Publisher: ALA Neal-Schuman
Release Date : 2006
Training Library Staff And Volunteers To Provide Extraordinary Customer Service written by Julie Todaro and has been published by ALA Neal-Schuman this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feedback, planning self-development days, instituting continuous learning, and more. Includes resource tools.
Customer Care
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Author : Pat Gannon-Leary
language : en
Publisher: Elsevier
Release Date : 2010-03-15
Customer Care written by Pat Gannon-Leary and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-15 with Language Arts & Disciplines categories.
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. - Dual use – reference work and/or training manual - Potential as a text book - Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
The Complete Guide To Rfps For Libraries
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Author : Frances C. Wilkinson
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2018-08-03
The Complete Guide To Rfps For Libraries written by Frances C. Wilkinson and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-03 with Language Arts & Disciplines categories.
This comprehensive book covers the philosophy behind RFPs to prime readers to understand how to most effectively write them and provides instruction on navigating the submission process as it applies to multiple types of libraries. For many years, only large academic and public libraries and a few library systems regularly used RFPs. Now, smaller schools, public libraries, and library systems use RFPs as tools to select vendors for computer equipment, online systems, databases, and materials. Library consortia frequently use RFPs to select databases and integrated library systems. In this useful book, readers will learn more about the types and advantages of RFPs; the timelines and logistics for submitting RFPs; how to write different types of RFPs; how to evaluate vendor performance; the transfer process when a new vendor is selected; vendor perspectives; and RFP ethics. An appendix includes sample RFPs and evaluation materials, and a glossary defines language necessary to writing and understanding RFPs. This book is essential reading for librarians who need to select vendors to provide library materials including books, serials, and media in all formats as well as for those who are choosing integrated library systems, security and inventory systems such as RFID, computer equipment and software, online and streaming materials such as books and music, or services such as digitization.
Library Programs And Services
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Author : Stacey Greenwell
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2023-06-15
Library Programs And Services written by Stacey Greenwell and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-15 with Language Arts & Disciplines categories.
The ninth edition of this popular overview of the various programs and services offered by libraries offers best practice and useful tips for implementing them effectively. Building on the strong foundation of the previous editions, award-winning author G. Edward Evans returns with a new co-author, Stacey Greenwell, for this update that combines their signature style of textbook readability, informality, and sometimes humor, as well as their knack for balancing foundational topics and new trends. A new feature in this edition is the incorporation of the concept of "library social work" through "Social Work Connections" sidebars in each chapter. Anecdotes throughout the text and "Career Connections" sidebars offer practical advice and specific current examples. Greenwell and Evans have combined several chapters from the previous edition and expanded discussions of new trends while retaining and updating the fundamentals. The ninth edition is a welcome update for library and information science courses and a valuable handbook for public services librarians.
Information Literacy
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Author : Geoff Walton
language : en
Publisher: Elsevier
Release Date : 2006-05-31
Information Literacy written by Geoff Walton and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-05-31 with Language Arts & Disciplines categories.
This set of conference proceedings derives from the Information Literacy: Recognising the Need conference at Staffordshire University, 17 May 2006. The papers in this book discuss key themes in information literacy and have been written by several renowned experts in the field. Information literacy is not just about finding information: it is a true catalyst for educational change. It enables independent lifelong learning. These papers consider the position of information literacy in the higher education arena, how students bewitched by easy internet searching can be engaged in the learning process and how information professionals and academic colleagues might move in partnership towards the information literate university. - Papers written by renowned experts in the field of information literacy - Highlights a variety of topical issues - both practical and theoretical - Gives a useful overview of information literacy for those previously unfamiliar with this aspect of teaching and learning
Comprehensive Guide To Emergency Preparedness And Disaster Recovery
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Author : Frances C. Wilkinson
language : en
Publisher: Assoc of Cllge & Rsrch Libr
Release Date : 2010
Comprehensive Guide To Emergency Preparedness And Disaster Recovery written by Frances C. Wilkinson and has been published by Assoc of Cllge & Rsrch Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Architecture categories.
Cases On Research Support Services In Academic Libraries
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Author : Fernández-Marcial, Viviana
language : en
Publisher: IGI Global
Release Date : 2020-08-28
Cases On Research Support Services In Academic Libraries written by Fernández-Marcial, Viviana and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-28 with Language Arts & Disciplines categories.
Academic libraries have traditionally had two key functions, to support teaching and to support research. In an evolving and competitive university environment, along with the emergence of various technologies and substantial changes in scientific communication, university management has reached a turning point. Academic libraries are facing a paradigm shift in the role they need to play to achieve the research objectives of universities. Research support services in academic libraries have evolved as a response to these changes. They are heterogeneous, adapt to their university culture, adopt different points of view, take different approaches in their organizational structures, and include a diverse catalog of activities. Having an overview of different experiences will allow libraries to adopt best practices, redefine services, and even establish new management and collaboration models. Cases on Research Support Services in Academic Libraries is a critical scholarly resource that uses case studies to systematize the experiences of research support services in academic libraries for the support of higher education faculty. The cases focus on such items as the role of technology and its impact as well as how these services help to improve the excellence of universities. Featuring a wide range of topics such as library services, data management, and open science, this book is ideal for librarians, academicians, professionals, researchers, and students.
Reference And Information Services
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Author : Richard E. Bopp
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2011-05-23
Reference And Information Services written by Richard E. Bopp and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-23 with Language Arts & Disciplines categories.
Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.