A Paradigm Of Customer Recovery
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A Paradigm Of Customer Recovery
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Author : Ken G. Dawson
language : en
Publisher: iUniverse
Release Date : 2000-09-12
A Paradigm Of Customer Recovery written by Ken G. Dawson and has been published by iUniverse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-09-12 with Business & Economics categories.
"Why would you want to primarily deal with Customer situations that have already went South?" The answer is another question, "What would have happened or where would the Customer be without the focused effort?"
Software Engineering Frameworks For The Cloud Computing Paradigm
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Author : Zaigham Mahmood
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-04-19
Software Engineering Frameworks For The Cloud Computing Paradigm written by Zaigham Mahmood and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-19 with Computers categories.
This book presents the latest research on Software Engineering Frameworks for the Cloud Computing Paradigm, drawn from an international selection of researchers and practitioners. The book offers both a discussion of relevant software engineering approaches and practical guidance on enterprise-wide software deployment in the cloud environment, together with real-world case studies. Features: presents the state of the art in software engineering approaches for developing cloud-suitable applications; discusses the impact of the cloud computing paradigm on software engineering; offers guidance and best practices for students and practitioners; examines the stages of the software development lifecycle, with a focus on the requirements engineering and testing of cloud-based applications; reviews the efficiency and performance of cloud-based applications; explores feature-driven and cloud-aided software design; provides relevant theoretical frameworks, practical approaches and future research directions.
Distributed Operating Systems
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Author : PRADEEP K. SINHA
language : en
Publisher: PHI Learning Pvt. Ltd.
Release Date : 1998-01-01
Distributed Operating Systems written by PRADEEP K. SINHA and has been published by PHI Learning Pvt. Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998-01-01 with Computers categories.
The highly praised book in communications networking from IEEE Press, now available in the Eastern Economy Edition.This is a non-mathematical introduction to Distributed Operating Systems explaining the fundamental concepts and design principles of this emerging technology. As a textbook for students and as a self-study text for systems managers and software engineers, this book provides a concise and an informal introduction to the subject.
Service Recovery
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Author : Ron Zemke
language : en
Publisher:
Release Date : 1995
Service Recovery written by Ron Zemke and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Business & Economics categories.
How do you fix a broken customer? Spend an hour with Ron Zemke's Service Recovery and discover the steps to take after a product or service breakdown to satisfy your customer. Zemke's guidelines are easy to implement at all levels of a company. You'll learn the economic rationale for service recovery and the recovery guidelines for strategic advantage.
Handbook Of Service User Involvement In Mental Health Research
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Author : Jan Wallcraft
language : en
Publisher: John Wiley & Sons
Release Date : 2009-06-22
Handbook Of Service User Involvement In Mental Health Research written by Jan Wallcraft and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-06-22 with Medical categories.
Handbook of Service User Involvement in Mental Health Research In recent years, the need for patient and public involvement in medical research has been accepted around the world. Patient groups are gaining power and demanding their right to influence the direction of research, while funding bodies are increasingly regarding patient involvement as a requirement for grant applications. However, current knowledge on how to involve service users in mental health research is sparse and dispersed. This book provides clear guidance on best practice in this area, with practical advice based on experience in countries around the world. Handbook of Service User Involvement in Mental Health Research describes the background and principles underlying the concept of service user involvement in mental health research; it provides relevant practical advice on how to engage with service users and how to build and maintain research collaboration on a professional level. The book highlights common practical problems in service user involvement, suggesting ways to avoid pitfalls and common difficulties. Combines the theoretical aspects of service user involvement in research with specific examples, as well as with general practical guidelines Represents the views of service users, in a powerful combination with the views of other mental health professionals Considers the different perspectives and needs of the stakeholders concerned Includes a step by step guide on best practice in successful service user involvement. Handbook of Service User Involvement in Mental Health Research is written for psychiatrists and other medical professionals managing people with psychiatric disorders, as well as for researchers in the mental health field who want to develop projects with service user involvement. It is vital reading for funding bodies requesting service user involvement, and – importantly – is written for those service users who are interested in becoming involved in research.
Journal Of Consumer Satisfaction Dissatisfaction And Complaining Behavior
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Author :
language : en
Publisher:
Release Date : 2003
Journal Of Consumer Satisfaction Dissatisfaction And Complaining Behavior written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Consumer behavior categories.
Community Research For Participation
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Author : Lisa Goodson
language : en
Publisher: Policy Press
Release Date : 2012
Community Research For Participation written by Lisa Goodson and has been published by Policy Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.
Presenting the latest thinking in the field, this book bridges a major gap in knowledge by considering both theoretical and practical issues relating to community research methodologies.
Beyond The Risk Paradigm In Mental Health Policy And Practice
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Author : Sonya Stanford
language : en
Publisher: Bloomsbury Publishing
Release Date : 2017-03-29
Beyond The Risk Paradigm In Mental Health Policy And Practice written by Sonya Stanford and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-29 with Psychology categories.
Modern society is increasingly preoccupied with fears for the future and the idea of preventing 'the worst'. The result is a focus on attempting to calculate the probabilities of adverse events occurring – in other words, on measuring risk. Since the 1990s, the idea of risk has come to dominate policy and practice in mental health across the USA, Australasia and Europe. In this timely new text, a group of international experts examines the ways in which the narrow focus on specific kinds of risk, such as violence towards others, perpetuates the social disadvantages experienced by mental health service users whilst, at the same time, ignoring the vast array of risks experienced by the service users themselves. Benefitting from the authors' extensive practice experience, the book considers how the dominance of the risk paradigm generates dilemmas for mental health organizations, as well as within leadership and direct practice roles, and offers practical resolutions to these dilemmas that both satisfy professional ethics and improve the experience of the service user. Combining examination of key theories and concepts with insights from front line practice, this latest addition to Palgrave's Beyond the Risk Paradigm series provides an important new dimension to debates on mental health provision.
Mental Health Social Work Re Imagined
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Author : Cummins, Ian
language : en
Publisher: Policy Press
Release Date : 2019-04-01
Mental Health Social Work Re Imagined written by Cummins, Ian and has been published by Policy Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-01 with Social Science categories.
Taking a critical and radical approach, this book calls for a return to mental health social work that has personal relationships and an emotional connection between workers and those experiencing distress at its core. The optimism that underpinned the development of community care policies has dissipated to be replaced by a form of bleak managerialism. Neoliberalism has added stress to services already under great pressure and created a danger that we could revert to institutional forms of care. This much-needed book argues that the original progressive values of community care policies need to be rediscovered, updated and reinvigorated to provide a basis for a mental health social work that returns to fundamental notions of dignity and citizenship.
Stepped Care 2 0 A Paradigm Shift In Mental Health
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Author : Peter Cornish
language : en
Publisher: Springer Nature
Release Date : 2020-06-13
Stepped Care 2 0 A Paradigm Shift In Mental Health written by Peter Cornish and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-06-13 with Psychology categories.
This book is a primer on Stepped Care 2.0. It is the first book in a series of three. This primer addresses the increased demand for mental health care by supporting stakeholders (help-seekers, providers, and policy-makers) to collaborate in enhancing care outcomes through work that is both more meaningful and sustainable. Our current mental health system is organized to offer highly intensive psychiatric and psychological care. While undoubtedly effective, demand far exceeds the supply for such specialized programming. Many people seeking to improve their mental health do not need psychiatric medication or sophisticated psychotherapy. A typical help seeker needs basic support. For knee pain, a nurse or physician might first recommend icing and resting the knee, working to achieve a healthy weight, and introducing low impact exercise before considering specialist care. Unfortunately, there is no parallel continuum of care for mental health and wellness. As a result, a person seeking the most basic support must line up and wait for the specialist along with those who may have very severe and/or complex needs. Why are there no lower intensity options? One reason is fear and stigma. A thorough assessment by a specialist is considered best practice. After all, what if we miss signs of suicide or potential harm to others? A reasonable question on the surface; however, the premise is flawed. First, the risk of suicide, or threat to others, for those already seeking care, is low. Second, our technical capacity to predict on these threats is virtually nil. Finally, assessment in our current culture of fear tends to focus more on the identification of deficits (as opposed to functional capacities), leading to over-prescription of expensive remedies and lost opportunities for autonomy and self-management. Despite little evidence linking assessment to treatment outcomes, and no evidence supporting our capacity to detect risk for harm, we persist with lengthy intake assessments and automatic specialist referrals that delay care. Before providers and policy makers can feel comfortable letting go of risk assessment, however, they need to understand the forces underlying the risk paradigm that dominates our society and restricts creative solutions for supporting those in need.