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A Service Engineering Method For Knowledge Intense Person Oriented Services


A Service Engineering Method For Knowledge Intense Person Oriented Services
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A Service Engineering Method For Knowledge Intense Person Oriented Services


A Service Engineering Method For Knowledge Intense Person Oriented Services
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Author : Philipp Menschner
language : en
Publisher: kassel university press GmbH
Release Date : 2015-01-01

A Service Engineering Method For Knowledge Intense Person Oriented Services written by Philipp Menschner and has been published by kassel university press GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-01 with categories.


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A Service Engineering Method For Knowledge Intense Person Oriented Services


A Service Engineering Method For Knowledge Intense Person Oriented Services
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Author : Philipp Menschner
language : en
Publisher:
Release Date : 2015

A Service Engineering Method For Knowledge Intense Person Oriented Services written by Philipp Menschner and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with COMPUTERS categories.




Modularization Of Services


Modularization Of Services
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Author : Peters, Christoph
language : en
Publisher: kassel university press GmbH
Release Date : 2016

Modularization Of Services written by Peters, Christoph and has been published by kassel university press GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with categories.


The design and provision of telemedical services which are both, efficient and customer-centric, constitute a huge challenge in the promising field of telemedicine. This dissertation presents an adequate solution. It outlines a systematic approach for the modularization of telemedical services: the SMART method. Following a design science research approach, this method was iteratively designed and evaluated. Thereby, the three overarching research questions could be answered successfully. They address the requirements elicitation, the design, and the evaluation of the method. The application of the SMART method confirms the intended effects, e.g., higher efficiencies due to reuse of service modules, and represents the key practical contribution of this thesis. Thus, service providers from the field of telemedicine are enabled to design and provide their services in an efficient and user-centric fashion. This dissertation contributes to all person-oriented fields that face digital transformations.



Engineering Service Systems In The Digital Age


Engineering Service Systems In The Digital Age
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Author : Benedikt S. Höckmayr
language : en
Publisher: Springer
Release Date : 2019-04-15

Engineering Service Systems In The Digital Age written by Benedikt S. Höckmayr and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-15 with Business & Economics categories.


Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.



Design Principles For The Productive Delivery Of Blended Learning Services


Design Principles For The Productive Delivery Of Blended Learning Services
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Author : Philipp Bitzer
language : en
Publisher: kassel university press GmbH
Release Date : 2015-01-01

Design Principles For The Productive Delivery Of Blended Learning Services written by Philipp Bitzer and has been published by kassel university press GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-01 with Software engineering--Germany categories.


Betriebliche Weiterbildung soll lebenslanges Lernen im Arbeitskontext ermöglichen und befördern. Diese wird immer wichtiger, da sich das wirtschaftliche Umfeld immer dynamischer durch globalen Wettbewerb von Arbeit, Produktion und Dienstleistungen verändert. Dies bedingt auch veränderte Bedarfe an Fertigkeiten und Fähigkeiten sowie dem notwendigen Fachwissen. Es ist wettbewerbskritisch für Mitarbeiter und Unternehmen, kontinuierlich und immer besser lebenslang zu lernen. Daher gilt die betriebliche Weiterbildung als wichtige Voraussetzung, um volkswirtschaftliches Wachstum zu erreichen und zunehmend globalisiertem Wettbewerb begegnen zu können. In diesem Kontext widmet sich die vorliegende Arbeit der Erforschung von Messung und Beeinflussung der Produktivität von IT-gestützten Weiterbildungsformaten, konkret der Gestaltung von IT-gestützten Weiterbildungsformaten unter Berücksichtigung von Effizienz und Effektivitätsgesichtspunkten.



Designing Physical Interaction Platforms


Designing Physical Interaction Platforms
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Author : Maximilian Perez Mengual
language : en
Publisher: Springer Nature
Release Date : 2023-10-12

Designing Physical Interaction Platforms written by Maximilian Perez Mengual and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-12 with Business & Economics categories.


Physical interaction platforms (PIPs) such as living labs, innovation labs or co-working spaces serve as environments for ideas, experiments, and collaborative innovation. They play a key role in value creation by orchestrating ecosystem actors and facilitating interaction, e.g. the exchange of goods, services, or social currency such as information. This book explores how PIPs can be systematically designed. It adopts a platform perspective, focusing on value creation for manifold actors as a fundamental element for the sustainable operation of a platform. Well-established insights from the design of digital platforms are taken as a foundation and adapted to the physical world. This analysis is compiled of 4 major studies, structured along the lifecycle of a PIP. The first study explores design dimensions of PIPs as a basis for a design process. The second study explores the design process of a PIP itself. The third study explores sustainable innovation of PIP during later stages of their lifecycle. The fourth study applies the findings and models from studies 1-3 in a PIP design process and evaluates them. This book addresses both scholars and practitioners alike. The models and the knowledge generated contribute to the scholarly understanding of spaces for innovation and value creation while enabling designers to create sustainably successful and engaging PIPs.



Technologiegest Tzte Dienstleistungsinnovation In Der Gesundheitswirtschaft


Technologiegest Tzte Dienstleistungsinnovation In Der Gesundheitswirtschaft
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Author : Karen A. Shire
language : de
Publisher: Springer-Verlag
Release Date : 2012-04-05

Technologiegest Tzte Dienstleistungsinnovation In Der Gesundheitswirtschaft written by Karen A. Shire and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-04-05 with Business & Economics categories.


Dieser Sammelband dient dem Austausch von Forschungsergebnissen zwischen den Projekten der Fokusgruppe „AAL-MST an der Schnittstelle Nutzer-Dienstleistungen“. Untersuchungsgegenstand sind Aspekte des Einsatzes von Mikrosystemtechnik als Schnittstelle zwischen Nutzern und Anbietern von Dienstleis-tungen im Sinne assistiver Systeme im Healthcare-Bereich.



Dienstleistungsmanagement


Dienstleistungsmanagement
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Author : Wolfgang Burr
language : de
Publisher: Kohlhammer Verlag
Release Date : 2019-05-15

Dienstleistungsmanagement written by Wolfgang Burr and has been published by Kohlhammer Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-15 with Business & Economics categories.


Digitalisierung und der Wandel zu servicezentrierten Geschäftsmodellen schaffen Herausforderungen und eröffnen zugleich Chancenpotenziale für Dienstleister. Im Mittelpunkt dieses neu aufgelegten und erheblich erweiterten Lehrbuchs stehen innovative Geschäftsmodelle und neue Managementansätze für Dienstleistungsunternehmen: Welche Entscheidungs- und Handlungsfelder umfasst das strategische Dienstleistungsmanagement? Wie können Dienstleistungsunternehmen ein systematisches und effizientes Innovationsmanagement implementieren? Welche neuen Wertschöpfungskonzepte (z. B. Service Engineering, Mass Customization) können Dienstleistungsanbieter realisieren, um heute und in Zukunft Wettbewerbsvorteile zu erzielen? Die Neuauflage des Lehrbuches wurde umstrukturiert, gestrafft und gleichzeitig umfassend erweitert. Neu hinzugekommen sind Ausführungen zur Digitalisierung von Dienstleistungen sowie zu neuen Geschäftsmodellen im Servicebereich und neuen Methoden in der Dienstleistungsentwicklung wie Scrum und agiles Management.



The Oxford Handbook Of Professional Service Firms


The Oxford Handbook Of Professional Service Firms
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Author : Laura Empson
language : en
Publisher: Oxford University Press, USA
Release Date : 2015

The Oxford Handbook Of Professional Service Firms written by Laura Empson and has been published by Oxford University Press, USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Business & Economics categories.


The Oxford Handbook of Professional Service Firms discusses firms providing services in the traditional professions such as law, accounting, and architecture as well as newer sectors such as, management consulting, advertising, and engineering. It provides a critical overview of contemporary research on PSFs, and suggests avenues of future inquiry.



Knowledge And Innovation In The New Service Economy


Knowledge And Innovation In The New Service Economy
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Author : Birgitte Andersen
language : en
Publisher: Edward Elgar Publishing
Release Date : 2000-11-27

Knowledge And Innovation In The New Service Economy written by Birgitte Andersen and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-11-27 with Business & Economics categories.


'Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This book is recommended for libraries supporting upper division and graduate programs in international business and e-commerce, or for those who want a thorough overview of the knowledge-based service economy.' - Steven W. Staninger, Business Information Alert Knowledge and innovation are key factors contributing to growth and prosperity in the new service economy. This book presents original, empirical and theoretical contributions to address the economic dimensions of knowledge and the organisation of knowledge intensive activity through specialised services. Specific analyses include: * macro statistics to highlight the contribution of services to economic activity * firm level survey data to identify and consider client relations * case studies of four innovation-oriented business services.